The store manager Tom "for short" she was very helpful on helping me pick some stuff for work, was…read morevery nice and attentive

This review is based on the customer service provided by Jessica, the manager. I needed a very…read morespecific pair of shoes for my child's school project. I could not find them anywhere, came to WSS and found a pair but they were two sizes bigger. I was willing to get those even though they were way bigger. When I got to the register I told Jessica about my plight and she went out of her way to look for options in the store. When they did not have them she went out of her way to call 3 other stores until she verified one of them had the size I needed. It's nearly impossible to experience this level of customer service nowadays. Thank you.

Service was terrible, asked an employee if he can check on the system to see if they had the shoe…read morein stock at another location. Didn't bother to check. All he said was "I asked my manager and he said they're sold out at every shoe palace" I asked again you think you can just check please and he said "nah man they're sold out everywhere" drove to another shoe palace and guess what they had? The shoe in stock in my size. Thank you shoe palace in Little Tokyo for the great service.

Went there for the very first time.. walked in ran into 3 employees none said hi or welcome! Mind…read moreyou one of them was a manager and we were in there for a bit looking for sizes. Worst customer service!! The only thing that kept me there was the sale. But I wont go back.

Walked in and was completely ignored by staff, who were conversing prior and went silent upon…read moreentering. Male worker walked to front door to stand by acting as if I would run out with product while female stayed in spot on phone, not asking if I needed any assistance. From someone who has spent so much money at other Shoe Palaces, even taking parts of campouts at this location, I cannot stand for terrible customer service and will not shop here again.

Great service! Easy raffle for limited edition shoes. Good job Shoe Palace on Washington blvd!read more

We needed to check out the wall for goodies. I appreciate the service because at least four…read moreassociates offered me a shopping bag. We picked up some sale items that had a bonus of 30% off !!! Parking is available in their lot behind the store or if you're lucky street parking. The store was clean and organized.

I came in looking for running/walking tennis shoes. My priority was for them to be cushioned and…read morecomfortable. I approached Pam who was working the floor. She recommended the W Air Zoom Pegasus which she uses to run. I tried them on and to my surprise they were exactly what I was looking for. She also suggested me to consider going up a half size so that my big toe would rub up on shoe while I ran. At first I thought " Maybe not" but I tried on the half size up and decided to purchase them because they felt roomy and comfty. When I left the store, I went for a run. She was right. The shoes give space for when feet get a lil swollen at the end of day and the toe advice , she was right. All in all Pam gave great customer service. She took her time w my concerns. Price was good too. Ill definitely be back in future. Thanks Pam! :)

Thomas great service and he let me in early. Needed boots for work and I was running late.read more

Excellent customer service, attention to detail and answered all questions regarding shoe selection…read moreand availability

What a great store! Everything is really clean and organized, even the clearance sections! Nathan…read morewas great with answering all my questions, checking multiple times for shoe sizes and being extremely patient while I shopped for not only myself but also my brother who has special needs. We are happy with our purchase and I can't recommend this location enough!

Service was excellent, I bought shoes for my mom's birthday, she had to exchange for a bigger size…read moreand they accommodated her with no problem. I don't live near by so she had to go solo ( she is 84) and they were super kind and helpful. She was very pleased and that made that me very happy!! Thank you team!!

Horrible! You think they would hire more people for the holidays but they only had one lady at the…read moreregister when there are 20 people in line. And only one lady helping get shoes this definitely isn't how things are supposed to be especially during the holidays

I recently visited this store and experienced the best customer service !! I want to shout out…read moreCaitlyn at the register because she was very nice and professional and also Sebastian and JACK at the floor who was very knowledgeable and kind to bring us out exactly what we requested to buy! I will definitely recommend this establishment !!! Proud customer of JD SHOES MONTEBELLO!!!

People are very helpful and they have everything you need to do your job. Only place i goread more

From the owner: US Postal uniforms, shoes, and accessories for Letter Carriers, CCA, TTO, MVO, AMT, Window Service…read morepersonnel, Mail Handler, Laborer Custodial, Maintenance, and more. Brands such as Flying Cross, Union/USA Line, Rocky, Thorogood, Reebok, and more.

Hello Yelpers! You go, Atlantic Times Square Plaza! Home to…read morean AMC, 24 Hour Fitness, dim sum place, a dozen restaurants, a store with only claw machines, and iKicks. Atop it all are apartments that nobody wants to buy or rent. No matter, iKicks is a hit, the underground parking is free and plentiful, and the chances are good you will leave (to the sound of incessant Pechanga Casino theme music, which one Yelp reviewer said resulted in her son getting bad grades in school) with some new sneakers. Sneakers are the name of the game at iKicks, and the selection runs far afield of the usual mall offerings. Some classic and speciality kicks are there, along with several shelves of sale kicks, which is where I usually find gold. Literally, as I picked up a gold pair of Nike runners on a recent trip. Service was sweet. The folks I've worked with were knowledgable without being pushy. Rihanna's Fenty Puma slippers? YES. Pick up a pair and then it's on to the claw machines. A hit!

iKicks is a pretty spacious boutique in Atlantic Times Square that mainly sells sneakers. The store…read moreis new, clean and bright! It's located near the 24 Hour Fitness so after my workouts, I always pop in to see what new shoes they have in! Such a bad habit because I'm turning into a sneak freak! They carry a tiny selection of reeboks, pumas and other brands but most of their clothing and shoe selection are from Nike. They have those special editions here too. After a night of clubbing, I went to Tasty Garden and saw a few people camped outside the store to get their hands on the latest Air Jordans. Such dedication! *Insert applause* All of the staff employed here are very helpful and friendly! I'm not sure if they work on comission or not, but they are not pushy and will help you. I was lucky to get the grand opening 20% off special. They mark up the prices a bit but its still slightly reasonable since they will give you a discount if you join their club. You must sign up to join their free membership though. The first pair you buy will be at full price but for your second purchase they will give you 20% off. Any shoe thereafter, will be at a 10% discount. For a boutique, the return policy is reasonable. You have 30 days to return or exchange your purchase granted the product is in good working condition. Now if I can only decide on my next pair... Kobe VI or Lebron 9... ;) Tip to the store owner: I may be a bit vain here but the store could use more mirrors!

This is the nicest Skechers store I have ever been to. They even have a clearance section for those…read moreinterested in bargains. I just stopped by to look. So if I ever needed a casual shoe to wear around town, I will make sure to come back.

Henry the manager gave me the best customer service I've had anywhere in years…read more He's friendly, courteous, knowledgeable, efficient and professional The company should give him a raise and a bonus