We paid J. Wade Cabinetry over $7,000 in good faith after being told our custom cabinetry project would begin in January 2026. Unfortunately, months passed with little to no communication, repeated delays, and no evidence that work had actually begun on our cabinets.
Throughout the process, we repeatedly had to reach out for updates, and our messages often went unanswered for weeks. We were given multiple explanations for the delays, including a business move and other personal circumstances, but we never received photos of materials, progress updates, or any indication that our project was actively being worked on.
After waiting far beyond the promised start date and making numerous attempts to communicate, we requested a refund. This entire experience has been incredibly frustrating and disappointing. We trusted that our project would be handled professionally, but instead we were left without our cabinets, without clear communication, and without the service we paid for. read more