We rented at J3 apartments for a total of 6 months, and it was a fairly average apartment complex. Upon move-in from out of state, we weren't given a tour of our new apartment or the property. We were given a different unit than the one we had signed a lease for, but it ended up being a nicer location. Our apartment was unclean when we moved in - we found trash under the bathroom sink, and our second floor unit had recently had the carpet taken out and replaced with vinyl, leaving carpet fibers and dirt behind. Additionally, the bedrooms and closets are very small, and we almost couldn't fit a medium sized dresser in our room with a queen sized bed.
The laundry facilities need more attention than they're currently getting - washers often overflow and leave the floor filthy, and dryers are occasionally out of order.
There were a few times water was shut off to perform emergency maintenance, and a maintenance worker entered our apartment without notice. Luckily I was home, but we know at least one other time when we weren't home a worker entered our home with no attempt to contact us.
The grounds are kept fairly clean, but yard work takes place multiple days every week, which can be disruptive and loud. Even though our apartment faced Jenkins, the road noise didn't bother us.
Parking is tight, and we've had to park on the street more than a few times, but we've always felt our vehicles were safe. There is drug use here, but unfortunately that's the normal for the area. We never felt unsafe outside at night, and never had any reason for concern.
Management is usually available in the leasing office, but it's hard to get ahold of them if you're not available from 10-5pm like most people. It took us 5 months to find an email address and phone number that didn't lead to an off-site leasing agent. When we were able to get ahold of management, they were extremely helpful and professional.
Overall, for the price, flexibility, and awesome location, we are happy with our experience, though it's hard to recommend to others. We wish 3.5/5 stars was an option. read more