*BEWARE* DO NOT BOOK WITH THESE PEOPLE!
My husband and I booked them for our wedding this past Sept. 2017. We found them on the simply bridal website and Anthony, the owner, started texting and calling us to meet with them. We went to their office in Hollywood and he showed us the most beautiful videos and pictures. (We were fooled!) He said if we paid up front in cash, we would get a discount... Which we did. We even paid $500 more for an extra 2 hours of coverage the week of the wedding because they refused to stay till 8pm knowing the reception would start at 5! HOW CAN YOU COVER OUR RECEPTION LEAVING AT 6pm?! We had no choice but to pay.
Fast forward to our wedding day... Our coordinator sent him a full timeline and schedule of the day.
1)Shows up late! Unapologetically late!
2)Finally comes to my bridal suite and saying he wasn't aware we were all riding in the limo (lies)
3)Tells my mom and I that we can't do the "first look" anymore because of time and packs up his stuff without talking to us first, WHAT?! It was on the schedule!!!
4)Tells me to just shoot the first look after and just board the party bus with my husband "pretending, that's what everyone does these days" is what he said l! (What bride wants to see their fiancé for the first time boarding our party bus?!"
5)The "photographers" he brought with him DID NOT KNOW WHAT TO DO! I literally had to tell them what to do!!! "Go get my mom, bring my parents here etc." They seemed like they have never shot a wedding before!
6) We have ZERO pics of us in our church because the priest KICKED us out, citing our videographers and photographers were unprofessional!
7)We have ZERO pics of us as a couple during our ceremony and reception
8)We have ZERO pics of me in my dress or my husband alone
9)We paid extra for a same day edit that they COULD NOT EVEN GET TO PLAY with their OWN equipment!!! Imagine my sadness waiting for this video that they could not get to work!!!
I could name so many things but lets fast forward again, to the final products we received...
1)They are not returning our calls, texts or emails regarding our complaints, except one Facebook message just last week saying they tried their best to play the video.
2) Our "full length" video is just the same day edit video but just 8 mins more of the ceremony!!! Everything that was in our contract "speeches, reception footage, first dance etc" was NOT IN THE VIDEO!
3)The "edited photos" that we are supposed to receive are nowhere to be found because they have noteven replied to us or communicated with us!
HOW CAN WE HAVE PHOTOS TO EDIT IF WE HAVE NONE TO CHOOSE FROM?! This was a very special day that only can happen once and we cannot ever re-do. I am very upset that i don't have ONE DECENT PHOTO TO PRINT OF MY HUSBAND AND I. PLUS, the unprofessionalism displayed after is unparalleled and unacceptable!!! I have been holding off on posting this review to see if we would get any cooperation but we have not. Maybe now you will call us back!
*Update* as of 1/29/18 :
In response to your comment on my review being fake.. I have plenty of witnesses on my wedding day to account for this review. Also, "First to review" badge on Yelp.. You can't get that if there are other reviews posted prior to mine. Sorry, your fake "Yelp scam" of deleting all your reviews wont fly. read more