I'm new to area, I dropped off a few articles I needed for a work trip…read more When I entered the location I greeted everyone, since I'm bubbly and no reply. Rude staff! My dress WAS an off-white color when I dropped it off. Upon arriving to Orlando, as I was putting away my dry cleaned items in hotel closet, I discovered my dress is now a light blue color. I returned from trip 1 week later, stopped by Regency to let them know my dress was no longer off white and the staff attendant told me the dress color was even.... Totally insinuating they did not damage my dress. The owner was present, neither did he nor the attending staff member offer any type of solution. Will NEVER drop off clothes there again and will not recommend. As a matter a fact I tell everyone in area not to take clothes there. Do not use their services!

They are very close snd on my way to work so I use them for convenience. They do good work and…read moreprices seem ok - I haven't compared - but are NOT fast - 3-5 days. And last time I dropped something off - 2 items 1 just for ironing - it was going to be 9 DAYS! I have a problem with that and am looking for another cleaner.

Called was very rude and disrespectful didn't even let me ask about anything essentially because I…read morewould be a new customer he didn't want to even talk to me!

Good customer. Service price is good. And when they tell you to going to be ready, it will be ready…read morethat day they tell you.

On two separate occasions, they have damaged the clothing I have brought to them. One I was able to…read moresalvage, but the other I had to throw away. The owner compensated me for the throw-away, but I would still not recommend this place if you are bringing delicate items.

They are rude and my clothes didn't felt like they were clean. Do yourself a favor, don't use him.read more

Horrible place, horrible people. Why do they occupy this plaza if they cannot provide services? My…read moredryer broke down and you can't dry clothes there if you don't wash it there as per their stupid policy. There's only one policy: they want your money.

It is very unfortunate. I'm here on a Sunday, just 7:50 at night. Now, the notice at the door says…read morethey close the establishment at 11 pm. But, I notice that the lady has been rejecting people who come to wash. Some have only one washing machine, eh others have like 3. I don't think it's fair if the notice clearly says the hours and they arrive only to be rejected. Please, it would be fair for the owner to speak with the lady. It is not a pleasure to come to wash clothes, it is a necessity. Thank you, God bless you.

I've being coming here for over 5 years, they do a great job and take good care of my clothing. I…read morefeel they are a bit pricey but the location is convenient and they render a good service. They open on weekends which is a plus for most people!

I just went in for a pick up at 2:36 pm on a Wed (day off) and a client who had a sailors canvas…read morebag filled with shirts was getting checked in and the clerk was literally turning the shirt sleeves right side out, after over 20 shirts, I asked if I could just pick up so she could take her time going thru such a large pile and continue her chat with the customer. Well, to my surprise the clerk(she) looked at me as if I was being rude to request to get checked out because I was just a pick up...her explanation to me was that there was only 1 computer to check in & check out. This I understand, what I don't understand was if she was talking up a storm, fixing the shirts in reverse and still sorting, why couldn't she just check me out which is a minimum of 3 mins. Mr.Alex, your prices are not that low that customers can't get even at least a hello or thank you or "could you please give me a few moments and I'll be right with you" acknowledgement, but rather you are not even looked at, wait and then when you muster up the courage to request a logical option, your given this B*lls*it story as an excuse. Shame on your clerk...

In flexible! I told the attendant that my dryer broke and she said I cannot use her facility unless…read moreI wash my already wet clothes. unbelievable!

This facility is very clean and the staff is beyond friendly. I use the washing services. I love…read morehow they returned my clothes hung and folded perfectly!

It was my first time cleaning a huge comforter at a laundry and the attendant was so helpful. She…read morewas very sweet and helped me out immensely.

Took my comforter in to avoid a stain setting in and the staff was very knowledgeable and help on…read morehow to wash and remove the stain. Extremely happy with the location, clean and the machines look brand new. Think on using their wash and fold service to save time.

Great Customer Service. The ladies are extremely kind and always welcoming. Turnover pick up…read moretime is fast

Terrible customer service. My wife and I went to get my Guayabera dry cleaned. They tell us $9.00…read more(which sounded a little pricey already), and when we go to pick it up they changed the price on us to $14.00 and would not give us our shirt unless we paid the extra $5.00. I don't recommend this place at all, and the "quality" was horrible and not worth $9 or $14. Overall bad experience and never returning.