I'm new to area, I dropped off a few articles I needed for a work trip. When I entered the location I greeted everyone, since I'm bubbly and no reply. Rude staff! My dress WAS an off-white color when I dropped it off. Upon arriving to Orlando, as I was putting away my dry cleaned items in hotel closet, I discovered my dress is now a light blue color. I returned from trip 1 week later, stopped by Regency to let them know my dress was no longer off white and the staff attendant told me the dress color was even.... Totally insinuating they did not damage my dress. The owner was present, neither did he nor the attending staff member offer any type of solution. Will NEVER drop off clothes there again and will not recommend. As a matter a fact I tell everyone in area not to take clothes there. Do not use their services! read more

They are very close snd on my way to work so I use them for convenience. They do good work and prices seem ok - I haven't compared - but are NOT fast - 3-5 days. And last time I dropped something off - 2 items 1 just for ironing - it was going to be 9 DAYS! I have a problem with that and am looking for another cleaner. read more

No lo recomiendo, dan un precio por teléfono y otro en persona y encima se pierde una camisa cuando vas a recoger tus cosas y no hacen nada para remediarlo. read more

I took a dress here to get dry cleaned, now this is a dress that I took on a cruise so it was sweaty and dirty, and when I got it back it was practically new. A week later I took another dress that had deodorant stains and when I got the dress back it was CLEAN. That was a couple months ago. On Tuesday I dropped off a shirt with straps that were too long and a jacket that the sleeves need to be hemmed shorter. The tailor got to it right away and had them both done by Thursday and they both fit exactly how I wanted them to. I recommend this cleaner to everyone! The staff is helpful and they get the job done in a timely manner. read more

Great quality and amazing service! I truly would not go anywhere else for alterations or dry cleaning, they are the best!

Horrible dry cleaners tried to leave some pants for a simple zipper change. The lady assisting me had no clue about prices nor time frame it would be ready therefore she asked the lady next to her who told me 14 dollars after inspecting the pants then told me she could have them ready by Friday good right NO they are scammers once I agreed and was leaving them she says oh it's actually approximately 14 dollars meaning it could be more I asked for a price how do you change once I agree to leave them! I have left cloths to be dry cleaned here in the past its not great either but since they are the closest to my home I came but never again I rather drive else where. This place is a absolute garbage. read more

I've been taking clothes to this cleaners for the past 15 years to be cleaned as well as for alterations. Last week I left my son's jeans to have them altered because they were too long. As soon as I got home my son tried them on and they were still long on him. I immediately drove back and the owner said I would have to bring them the following day along with the jeans I had left as a sample as the alterations lady had left for the day. She left at 3 pm and I had just missed her. I explained that my son would be leaving Miami January 3 and with the upcoming new year's holiday there wouldn't be time. He was very unsympathetic and told me he couldn't do anything about it. I asked him if I could leave the jeans there so that the lady could take care of this first thing in the morning. He flat out refused and was quite nasty. All the workers there have known me for years and no one came to my defense. I was charged $10 for nothing! Needless to say, I'll be taking my clothes elsewhere, there are plenty of dry cleaners in my area. read more

they never put the clothes in the computer, they took the clothes and the money too, I have the credit card.

I have lived in the area for over 25 years and have taken my clothes to pretty much all of the cleaners in the area. About 18 years ago I took my clothes there and I was not very happy with the management and quality of the service. But today is a different story. For the last year it's been under new management. WOW!! What a difference! Same convenient location and the new owner is very nice, courteous and he goes out of his way to accommodate his customers. Everyone greets you with a smile and they start putting your clothes on the rack as soon as they see you pull up. I guess after going there for a year under this new management, they're taking the extra effort to remember my last name and put it in their computer to pull up my items and my wonderfully clean and perfectly pressed clothes is ready for me to pick up. There's also a seamstress and she is also kind, courteous and does great work. I'm always losing and gaining weight and she has always come through for me, giving excellent quality work. What can I say, if you haven't been in this cleaner for over a year, please drop by. You'll be glad you did. read more

I just took a blouse that has a leather strap on the shoulder to this cleaner, and specifically told them to DRY CLEAN ONLY, but the following day I get a call from them telling me that there was a little problem with the blouse. A little problem? It was totally ruined. The owner told me that the blouse was mislabeled because the leather stained the blouse and that I should take it back to the store. Really??? The leather appeared darker on one side as if it was wet. There is no way that it was Dry cleaned since I have another blouse from the same brand that I took to another cleaner and it was fine. The owner refused to take any responsibility stating that it was the store's fault for selling such a product. And all of this, after another incident in which they shrank a pair of pants that should had been dry cleaned as well. I never waste my time writing reviews but if you are in the business of offering specific services stating that you are good at it, then you better take responsibility for it. read more