Good place to bring your kids for a haircut. Susan was attentive and kind, she chatted up my son and made him feel comfortable. She also gave him one of the best cuts we have had since we moved out of NYC in 2020! read more

Went to Denise she asked me what style we wanted, looked at the picture once said okay no problem and proceeded to BUTCHER my sons hair! He starts school tomorrow and his hair is way too short and NOT EVEN REMOTELY CLOSE TO WHAT WE ASKED FOR. Never taking my son back! read more

My experience here has been uneven. The vibe and environment are very child-friendly. I have had hairdressers who were so warm and capable that my children still talk about them to this day and hairdressers who argued with me about or even ignored simple requests (e.g., bangs, a scissor cut) and who spent every second telling a toddler to stay still and even asking me to hold their head still. We are now happy at another salon, but most of my haircuts here have been good overall. read more

This is a great place to take your child. The cost is reasonable, and neither my son nor I have ever been unhappy. This is the only place where we go when my son needs a haircut! read more

positive: they do a nice job with their haircuts for children, very patient with kids. negative: still require masks to be worn (in fall of 2022). Absolutely ridiculous at this point. First of all children have never worn masks correctly, they are utterly useless for that age group. Second, everyone has had covid at least once at this point, cases are extremely low, so who are you protecting? Third, no other businesses require this in NJ so no one is carrying around masks while shopping, so they are forced to use one of the stacked worthless surgical masks provided by the business. It's delusional to think you are making any difference or keeping anyone "safe" by forcing children to wear a worthless paper mask over their face for the 20 minutes they are in there. I will be going elsewhere until they lift this ridiculous requirement. read more

The clothes are lovely (but expensive) so shop the sale section. My only complaint is that a double stroller does not fit inside the store, making it very hard to shop if you have multiple young children and are by yourself. read more

I called to try to set an appointment for my son who loves it there. While I was looking for the stylists name, the person on the phone repeatedly said "can I help you?" multiple times in a rude manner. I politely asked her to wait while I looked, but she continued to ask how they can help. I suppose silence on the phone for 5-10 seconds isn't fast enough. If that's how you treat someone who cares about your time and business, then we will care somewhere else. read more

Love this place. It's my first time taking my baby boy who is one year old! Denise was great with a lot of patience. My baby never cried and he enjoyed the time he spent there. They put videos to the kids and have toys too. read more

I booked an apt online days ago. I live a half hour away. I rushed and was early to my apt. The place was empty. Owner had an attitude and was talking over me. I showed her proof of apt on my phone and she still would not take my son saying he had a lot of hair. It would have taken her a whole ten minutes to do. She needs to pick a different profession. She lost a customer never will come back. read more

Took my 17 month old son there today for his 4th haircut. Michelle was fantastic and cut his hair just how I wanted! She was so great with my son! I will definitely been going back to have her cut his hair next time! I must add that i had taken him there for his first haircut and was unhappy with how short it was cut. I decided to give it another shot, and I'm glad I sis read more

***WARNING*** I took my 2 year old daughter there today to get a haircut. When I arrived I could hear a child screaming and crying right outside the salon's door. I didn't want my daughter to get upset as soon as we walked through the door so I called on the phone before entering. I said, "Hi I'm your next appointment. I'm outside and there is a child screaming. When will the-" and before I could ask when her current appointment would be finished she spat, "Are you kidding me?! This is a place for children! Children scream! If you don't like it you can go somewhere else!" She then hung up the phone. Their slogan is "Jack and Jill...Where your Salon Failed we Satisfy!" perhaps their slogan should be, "Jack and Jill... Where Children Come to Scream..." read more

My son is almost 5 yr old and we have been coming here since he was one. We used to live in scotch plains but we moved. It now takes me about 35-40mins to get here. I drive because they are the best that I have found for my kids. We also have a 15 month old girl. My son has two cowlicks in the front and one in the back. We have taken him to more local places both expensive and cheap but no one does as great of a job as Michelle or Denise. I brought both kids in today and my little one did great during her first cut. They always work with you if a child is fussy - like my son was when he was little. I have never had a bad experience here....so I will continue to make the drive to cranford! All I can say is give them a try. If there is an issue then tell them. These girls are great! read more

I have nothing but positive things to say about this salon. Michelle the owner cut both of my children's hair and it was such a pleasant atmosphere. Clean and not overwhelmed with toys and over stimulus like most kid places. The cuts were great and the prices fair. I will be a regular customer without a doubt. read more

We had a great experience with Susan! She was so patient and accommodating , even putting Sesame Street on the iPad while my son got his hair cut. She really knows how to get toddlers to cooperate! The haircut looks so cute too! read more

My son got his first haircut today with Michelle and I loved it! She was so patient and so good with my son. My son was so relaxed around her and his haircut came out great! Will definitely be going there again! The salon is so great for kids, enough to keep them entertained but not too much to overwhelm them. read more

The worst haircut my 5 year old ever got . The hair stylist had much more attitude than skills to cut hairs , will never visit again ...had to take him to another salon to fix the mess she made of his hairs .. read more

Really disappointed...hairdresser at the front desk was incredibly rude. My son and I left without him getting a haircut and definitely will not be trying to schedule any future appointments either. read more

Just took our 14 month old here for the first time. Had a great experience. Staff was very friendly. Plenty of toys to keep him busy while you wait and had other toys and movies to distract him during the haircut. Definitely will come back. read more

We decided to take our son back and give Jack & Jill another try. The service was very good and the staff was friendly. Best of all his haircut came out nicely. I chalk up our last trip to just pour timing. read more

Really disappointed. I booked an appointment in advanced for 10:30 on a saturday morning and I stated this was my 1 year olds first haircut. When I checked in, I had to wait about 20 mins to only have the hairdresser come by and say there weren't any kid chairs available and that he would have to sit on my lap in an adult chair. So the whole time I sat with my son in my lap, and she placed a smock on me, however did not give my son one. All of his hair got all over his sweater and pants and my pants as well. I also had to hold the iPad the whole time to keep him entertained. (which is fine, I'll do anything for my son, I just think he would of been more entertained with a tv and the mirror in his own car or plane chair) What's the point of making an appointment if your not given a kid chair??? especially to a child that young. The haircut wasn't that well done either. Won't be back read more