Absolutely a complete nightmare to deal with if you use Tony as an accountant. He was the most…read moreunorganized and unprofessional tax preparer/accountant I have ever hired. Everything you could possibly imagine that could go wrong did go wrong. Here's a list of things you can expect to happen if you use his services: a) Seldom does he answer his phone at office or cell. Sometimes, he would return calls days and days later if you can leave a message, because his voice mail is always full so good luck. And email is the same way, takes forever to answer you. b) Doesn't respect his customer's time and asks you to sometimes meet him at weird locations (restaurants or at your home) to discuss your account with him. Who in their right mind wants to go to a public restaurant after business hours and spend money to talk about your business and taxes, while strangers can overhear how much you make? c) Expect late fees on your taxes - good luck ever getting your taxes filed on time. d) Unorganized, loses your important documents, leaves other people's tax documents in plain sight all over his office, very unprofessional. He may be knowledgeable in taxes, but he is not certified and if you do not know the difference between hiring a Certified Public Accountant versus hiring a non-certified accountant, look it up first. I am still cleaning up a mess he left me with years ago.

Tony McGann has been doing my taxes for as long as I can remember. Over the years he has put the…read moretime into taking care of my needs, even as my situations have changed. Each time has been fairly painless, and although he does need to work on putting his papers away, he has always been able to take care of my needs. Thanks Tony!

Allen is great! We had him do our taxes for the first time and he did them efficiently and…read moreaccurately. No complaints!

This is absolutely not a fictitious review, and since I was a client for several years and my photo…read moreis on my profile it should not be too hard to figure it out, particularly in a small village! As previously mentioned, I did reach out when I found a mistake that had been made on my return and Mr Shaeffer told me there would be a charge to fix it.

I have been going to Tom for many years now since my old tax man moved to Missouri and I am very…read morepleased with his work. Will continue to use him.

Been going to Tom for years. This company does a great job, very good communication, reliable and…read moresuper accommodating.

I had a time sensitive matter that I needed CPA advice on. Even though it was the weekend, Erik…read moreresponded within an hour, we were able to schedule an appointment same day, got some of my questions answered, then Erik sent me a follow up email the next morning (Sunday morning) with all the questions answered!! I greatly appreciate the timely and detailed response and customer follow up!!

Responded quickly and was very helpful when it came to explaining our situation to us better then…read morewe knew ourselves!

I will never return to h&r block EVER!!! They advertise a free tax prep with a refund available up…read moreto $3000 advance at no charge. This is the worst case of bait and switch I've ever seen. Not only do you not receive the advance in full you receive the partial advance on what they call the EMERALD CARD which is the biggest rip off in the world. The card is connected to no bank so every withdrawal comes with a $3.50 charge from Block but also a charge from any ATM. You choose to use. Even purchases include a charge. This is a total rip off. I called the Wilmington office to check on these services before I went there and was lied to. Theynassured me I would leave with mynrefund check the same day. So needless to say i was more than a little upset when my tax prepare handed me the ridiculous Emerald card rip off. Save your money and your sanity and either do your taxes yourself or have another more reputable business do them for you. I will never go back there and urge anybody and everybody to do the same. RIPOFF BAIT AND SWITCH SWINDLERS.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in…read moreWilmington, Illinois, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Baltimore Rte 53 office to connect with a tax professional.