Angela and Judy do a great job providing fresh food quickly . Not a huge fan of fast food but I always like to check out the sides... Keep it up. read more

Jack in the Box - Loaded fries - Fast Food Near Me - Brenham, Texas

These folks were always nice although never efficient. After waiting almost 10 minutes just to give them an order once I got to the speaker, was pulled off to the side. This always happens. If you are looking for a day trip, come here. Sadly, I'm just done with this place. read more

The staff is super stupid, unprofessional, and we waited 45 minutes and didn't even move so we ended up leaving. They staff wasn't considerate to the people they were serving therefore would NOT recommend this jack In the box location ever. KEEP DRIVING read more

Our food was fresh and hot. I love that at Jack in the Box and sandwich with cheese will have melted cheese! Bravo! The restaurant wasn't particularly clean. We arrived in the late afternoon, so we aren't sure why the dining room hadn't been fully cleaned. That said, we were able to find clean seating. The woman who took our order was polite. Halfway thru my Breakfast Jack I noticed something wrong and brought it to her attention; she immediately agreed with me and said they would remake my sandwich. No attitude. Just understanding and agreement of the problem and willingness to make things right.  That's excellent customer service. read more

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I just got food there and i just got a simple prder of tiny taco's and it didn't take more than 10 minutes and the worker there was really nice but I didn't get her name read more

So I was dispatched to acquire breakfast for myself, my wife and three grandchildren on a Sunday morning. I showed up here and there was absolutely nobody in the drive-through and I could not communicate with the drive-through person, so what decided to come inside. All the employees are moving at a sloth's pace ; think of the movie Zootopia, which I recently watched with my grandchildren, and the sloth segment of the show was just the same as at this restaurant. Everybody was moving in slow motion; at least our meal was freshly prepared because nobody had anything else to do other than to wait on me.. I will say the restaurant was spotless although the outside trash container was overflowing, go figure! read more

Jack in the Box - Breakfast menu from inside. - Fast Food Near Me - Brenham, Texas

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Ground beef had gristle all in it. The french fries were not crispy. Horrible. The service got everything wrong. Asked for no ice didn't happen. Asked for extra ketchup got 3 packs total. read more

Really bad service. The workers faces are always angry. You ask for something nicely and they roll their eyes at you. Came today again, They gave me spoiled chicken. I almost threw up because of it! They forgot my loaded fries as well. Never coming here again! If I can give 0 Stars I would! read more

Jack in the Box - Jack's Spicy Chicken - Fast Food Near Me - Brenham, Texas

came on my lunch break, got somewhat decemy service at that drive through, then the guy at the window gave me my drink and asked me to pull around to the front while they were making my order, pretty ordinary. I waited for 37 MINUTES out front until I finally walked in and confronted them about it and they said they forgot about the order AND DIDBT EVEN HAVE IT MADE UP YET read more

It is jack n the box so not sure if it's worth the review but...... Im doing it anyways So we came and stopped bc not much else was up and running since a little early, got here around 10:30 am. Had some kids with me so ordered quite a few chicken strip meals. Food came out after a small wait and it was all as expected. So I'm giving it a two because I had to change the curly fries on two meals to regular fries and one of the employees who took the order acted like it was such a big deal I apologized like twice... I mean I shouldn't feel bad bc I needed to change order, it hadn't even been prepared yet. Another employee came over very nicely and said she will take care of it. I appreciated that so kuddos to her. Normally I get really offended but I wasn't in the mood to go back and forth with someone about professionalism. Either way, good was as expected but staff could use a little chick Fil a training read more

Went by the other night nice clean building staff was friendly ordered tacos they were perfect

They broke an important rule. Coffee needs to be hot!!! When I took a sip of my lukewarm beverage a few miles down the road, all I could do is be pissed because was not going to drive several miles to return product. So they will get a poor review instead. read more

This is fast food. What do you expect, people? All and every fast food chain is going to mess up on your orders and have low quality food. If they leave out your fries, politely ask for them. This is a newly renovated Jack in the Box, with decently fast service most of the time. Food has been fast food quality all the times I've been here. So if you are wanting Jack in the Box this location is a good one. Love their seasoned curly fries and the iced coffees are delicious! read more

I have never waited in a drive thru line for 45mins !!!!! But because I was with my boss who was driving I had to wait. Once we FINALLY made it to the window the cashier was so frazzled she could barely speak. Jack in the box you have got to do better!!! read more

This jack in the box in Brenham was recently renovated and has a cool, modern look to it now. It has become our ritual Saturday morning, special fast-food treat. Consistently delicious breakfast sandwiches and croissants, we also love the cheeseburgers. And a pretty decent iced coffee!! read more

I only go here for their tacos. If you want cheap tacos that taste good then go to Jack In The Box. The drink machine wasn't working for some drinks when I went but they were able to get me drink behind the counter. Customer service is also good. I've had no problems. read more

This place is a poor excuse for an eatery (fast food or not). They got my order wrong and would not correct it. Only reluctantly would they give me a refund. The bottom of the bag that the order came in was so grease soaked it left a stain on my passenger-side seat cover. For me to think this to be reputable business would take an unimaginable stretch of the imagination. To post this message requires posting at least 1 star. What I would like to give them are "negative" stars! read more

This is the most unclean Jack's that I have ever seen. It needs to get a cleaning crew in to get crusted food and grime off trash can, windows, walls, and floors. I wondered why I was only person inside the place. I wonder no more. read more

Was an alright experience. We got 5 munchie meals and 2 of then didn't have a single curly fry. They were all the crescent shaped curly flavored fries. The 3 cokes we got were all flat. Everything else was ok which is why I gave it 2 stars read more

Good quality food not that expensive.friendly staff although i will say this. Have been coming here for last 2 years and young blonde girl with glasses not very good customer service. Got her for drive thru last 3 visits and always seems to forget something with order, and always forgets straws. My friends also notice this lately. Good food always hot but needs work on customer service and putting together orders correctly. read more

I came with my family in happy mood, freshly out of work happy to be with my family, we ordered our food. 16 tacos, 4 chicken sandwiches, 2 large fries one curly, one regular, 7 stuffed jalapenos, and get to the window and pay, ask for condiments, and was asked to pull to the front. I waited for seemed like forever, and then the worker comes and said what did you order and I said 16 tacos, and she said here and hurriedly gave me the food. I sneaked a French fry and it was cold, you would think after waiting my food would be hot, I was upset and left home 10minutes home. We arrived home and we the food to the table and son pointed out mom we do not have the 7 stuffed jalapenos. So now here I go back another 10 minutes, get there and the manager whom had a distinct shirt, kept giving me disrespectful looks of disgust. Eventually, she came to the counter and said smugly how can I help you, I informed her you forgot to put my jalapenos in my bag, I noticed when I got home. She then said can I see your receipt, which was on the counter she looked at put on the counter and walked of & just yelled at another co worker you forgot her jalapenos. So he started, then the lady continued to give me these look so I sat down, so I could cool my temper, I have never been so disrespect. After 10 minutes the placed the jalapeno box on the counter and slid it toward and said he these are yours. Then I had to ask for a bag. So I finally made it back home after 30 minutes to the cold food and proceed to get ready to eat, as my family waited for me. so now I unpacked the previously ordered food, and to my surprise NO BUTTERMILK, or TACO SAUCE, when asked in drive thru she as would you like ketchup, I said no just BUTTERMILK & TACO HOT SAUCE. So this REALLY REALLY UPSET ME to the point were I didn't even eat. I CAN NOT EAT WHEN I AM UPSET, BECAUSE I GET A STOMACH ACHE. WORST SERVICE EVER!!!!!!!! read more

This has to be the WORST Jack in the Box I have ever been to!! Went thru the drive thru & the building and windows were dirty, greasy & disgusting!! The girl taking our order was rude & has NO concept of what customer service means! She repeated our order, got it wrong & then would not give us our food thru the window (made us lean out of our car to retrieve our food)!! Had to ask twice for ketchup & three times for a freaking receipt!! Got our food & the fries were cold & grilled chicken was soggy and gross with the smallest skimpiest little piece of chicken I've ever had!! She should be fired & the manager should not have a job as well! The health board needs to pay a visit to this place and shut it down! read more

I ordered a southwest chicken salad in the drive through, and when I came home they gave me something completely different and ranch for a club salad. Employee working drive through was very short and borderline rude. Absolutely not returning. read more