When we pulled into the driveway, service took forever to respond and place our order. When we pulled to the window, they took, like, two minutes just to get our RECIPT. Mind you, there was barely anyone in the restaurant and what looked to be at least five employees working. That's when we had to wait a whole TEN minutes to wait for our food. We only ordered two munchie meals and a sourdough jack. We saw our server pour our drinks and just leave them there, letting them water down. Then, after that period, a completely NEW server, a nice young lady, got us our food before getting us our drinks, which she had to ask another employee about. Real nice show of workplace cohesion. When we got home, almost everything tasted reheated, even the pickles on my Cluck, which does NOT make up for the time we wasted in that drive thru. From what Ive learned from this experience was that not only was the employees here lazy and untrained, but also undisciplined and can't even open a paper bag within a minute! Poor service, timing, AND food is just ASKING for a shutdown. read more

Anthony was being very rude. Horrible customer service. I'll give him 0/10 he deserves to clean the restroom his whole shift and

They fucked up my order and I swear that my chicken sandwich was reheated and it was OLD never coming here again. the curly fries were good though read more

Manager, ANNA is terrible. I applied to this restaurant with 6 years of linecook/server experience, along with my former employers and managers as references and the manager here, Anna, told me that she would call or email me whether I got the job or not. Nothing for a month so I called her and asked if she was still hiring. She was so I asked if she would consider my previous application and if she checked with my references since I didn't receive any sort of confirmation. She told me she had already sent an email, which I had checked every day since I applied and yes I checked the spam folders, which after the call, she finally sent an email that I didn't get the job. She told me her issue with me was the hours I was willing to work, which I CLEARLY stated in the interview that I was open to anything. She also told me that she was looking for people with, "More experience," which I have. I have SIX YEARS of experience. Which was rather contradictory to say when she followed up with, "So I can train them." You're telling me that you need someone with more than 6 years of experience to train to flip burgers and put them together as they're ordered... it doesn't take more than 6 years of being a linecook to know that fries should be fried for 4 minutes, seasoned fried for 3 minutes or know what the internal temperatures are for medium/well done burgers are. I was a sauté cook, a grill master, I've cooked more complicated dishes than this manager has and she wants to tell me that she needs someone with more than 6 years of experience, only to turn around and hire TEENAGERS? The last time I went there, this 17-19 kid kept needing us to repeat our order and the line was backed up! I've cooked for several parties and tables as a second shift linecook BY MYSELF and have never gotten a complaint For how long the food took or how inaccurate their orders were. My references will back me up, I was a monster in the kitchen but ANNA will only hire people she knows. DISGUSTING. I will be making as many complaints as I can to get this manager out of there. "More experience," MY BUTT! read more

an hour wait at 12 am at night for them to messed up my whole order and forget the sauces i need to enjoy my food , absolutely ridiculous , the manager was sitting there being rude to other customers through the microphone and that by itself says it all , everyone in the back was all laughing and they have the lobby closed so i can't even go inside and get the sauce i need read more

Jack in the Box - hate ranch , asked for bbq - Tacos Near Me - Dinuba, California

All there food is delicious freshly made and the fries are crispy the tiny tacos are my favorite it is always very clean area.

Unfortunately the experience my family and I had at this location was beyond awful. We tried to be patient but with bad attitude from employees. It hurt didn't feel great. It was a long wait time in store and they helped everyone in line before they finished our order. The milkshake machine was down and we didn't receive a refund on the up charge. And we were put at the end of the to help list. Please avoid this location at all cost. Other locations provide better food and service. read more

On top of them always being busy every night, they always have issues. They take forever to get orders done, they will have their registers mess up and "take 45 minutes" to fix, and will only take cash. Idk what it is with these Dinuba restaurants but they always have problems read more

Best place to eat for a low priced quick meal can't beat the tacos place is clean and service is friendly and quick

I haven't been to Jack in the Box in years and being that I'm new to Dinuba, I hadn't even realized that there was was one here. I was very very pleased with my recent visit. I used the drive thru and was out of there in a jiffy. The young lady that took my order was very friendly and the young lady that helped me at the window was just as friendly. The food was freshly made and my big order was made 100% correct. TWO thumbs up to this Jack in the Box!!! You will be seeing me and my family more often Thank you read more

Foods always warm and fresh, we go about once a week and foods always warm like i said. Can't complain.

I love the customer service. I've had one bad occasion here but the rest have been good and there food is very good. They're always very fast. read more

Lee is such a good manager he's really good with managing his employees and everything is fast and well put together! Would recommend!

WOW,THIS PLACE SURE HAS CHANGED!! Not for the Good. Only reason I gave it Two-(2) stars is because the staff were Friendly. Ordered 2-bacon ultimate cheeseburgers w/no mayo, extra pickles, onion, & mustard . One piece of bacon, one pickle, & two slivers of onions. They did get the mustard though. It's a sad day! read more

This place is great. The best customer service in town and the best fast food too. Always get the three taco combo here with the taco sauce. Their onion rings and cheesecakes are good too. Never had any issue even if I visit in the middle of the night. read more