My 1989 Jeep YJ ("Wrangler") developed a somewhat-common but often challenging to pin down problem called "Death Wobble," known well to Jeep folk, while on a long return trip from Upstate New York to Virginia. From I-81, I searched for a comprehensive shop that had some good reviews that could handle drivetrain and tires. Normally, a single one star review on Yelp worries me, which I see from William K back in October, but other social media sites looked good. Well, here's my counterbalance, because hats off to Randy, Brian, and the stellar mechanic whose name I didn't catch. I came in out of nowhere at 4:30 on a Monday afternoon and dropped this thing in their lap. While they weren't able to reweld the sway bar link, they were able to tighten up my track bar and get me the tire I needed that was a thumbtack away from exploding. Thing looked like the Hindenburg "before" picture. They were courteous and quick, professional and informed, and above all, did what they needed to do for the right price. I was very, very grateful for the expertise of the mechanic on duty, and Randy and Brian, if you read this, gold star for that guy. He knew his stuff and my ride home was awesome after the fix. The shop is easy to find, clean, substantive, and you can even see straight onto the shop floor from inside, giving you a clear, transparent view of what's going on with your vehicle. Tire selection was very good, prices were totally fair, and heck, free wifi to boot. I went a bit out of my way, bypassing a few "mom and pop" shops on the way, thinking, I've got a feeling about this place, and I'm glad I did. If you're in the need of a shop and you're anywhere nearby, it's worth the drive down 61 to patronize Jack Williams in Shamokin. I'm sorry that William didn't have a great experience, but I certainly did, and would therefore recommend their services. read more

Brought my car in for an oil change. they assured me it would be very fast. Over an hour later they called me back and told me that my battery was virtually dead and I would need brake pads very soon. I told them the brakes had just been put on and we had no problem with battery. I went back to wait and they came back after another 30 minutes and told me they couldn't start my car because the battery had chosen that very moment to quit completely. This is rip off tactics! I told them to jump start it and would leave. I had the battery checked at another place - nothing wrong with it at all. Avoid this place - it is a den of thieves. read more

Tried to rip me off saying that I needed new brakes and rotors for a charge of $598. Declined the service because I had them replaced recently. Took my vehicle to another garage. They said not only did I not need them replaced but they were practically brand new. If my vehicle broke down in front of this place I'd pay a tow truck to tow my vehicle to another garage. Terrible service and they tried to scam me. Expect them to tell you that you need your lines flushed and new wiper blades too. They tell every customer that. STAY AWAY!! read more

They can get you in quick for a state inspection, but they will find something wrong even if its not safety related to fail your vehicle because they are looking to charge for other work. I do not recommend them. I have worked on vehicles and use to work at a major dealership in my home town. What they told me I needed was not necessary for the vehicle to pass inspection. Consumer beware! read more

the manager at this store took time out of her day to come out and help me with an issue going on with my seat! I was in and out, great service!!! thank you Caity!!!!!! read more

Jack Williams, Shamokin store: My car needed to be inspected and the young women employee made the appointment to my schedule. The work was done quickly and the charge was very reasonable. read more

2016 Ram 3500, they changed me $650 to change fuel filters. Plus an additional $40 shop fee surcharge for good measure. This job takes no more than an hour, and they charged me 3.2 hours at $111 an hour. I called three Ram service departments, Monroe, Ken's Tire, and was quoted no more than $330, plus tax. I attempted to resolve it with the manager on duty, and also contacted Jack Williams customer service no one will respond. Do not trust these people for more than a oil change or tire rotation. Please SHARE this so people know who they are dealing with!! read more

After a day of riding at AOAA I found that my truck had a flat tire. I brought it here, and they had patched up the tire in just minutes! It was great to be in-and-out, especially with such a reasonable price. The staff was also very welcoming. I would definitely recommend the place and would come back here! read more

Took my 2016 BMW X4 for new tires. I get a call 10 minutes later from them to ask ME if there's a tool for the wheel lock and if so, where it is. After several phone calls and MY suggestion to call the local BMW dealership to find out, I end up calling BMW myself then calling JW back to let them know where the tool is. 4 hours after my appointment start I call to inquire about the status of my car and I'm told they couldn't put them on because they couldn't find the tool!! I asked why no one called me to tell me before the entire morning was wasted and I was informed "well, we've been busy". So, I go pick up my car and the first thing I do is open the trunk and pull off the panel (exactly where I told them it was) and found the tool and showed the guy and all he could say was "where did you find that!?" These guys are a JOKE. They're in the tire business but yet couldnt install tires on my obviously way too complex BMW. I wouldn't recommend this place to anyone!! read more

Wouldn't trust them with an oil change. They call things out on inspections when they don't really need to be done to make a buck. They also blamed a loose lug nut on me instead of taking responsibility. Ask around find somewhere better to go to. read more