I can't say more good things about this establishment. The guys at Kez tires work fast and were able to diagnose and fix my BMW 7 series. I think it was there for a matter of hours! Great team of individuals, very professional and fast! read more

Just got back from Kens tire in Frackville for oil change DO NOt GO THERE. I will get into much more detail later but in short I called yesterday they said busy but could drop our Buick off and pick it up later I said can we just bring it on Sat when you open and leave it They said yes. I had my retina surgery drops due by 8:30 -8:45 time period. They said Sat they open at 8AM Neth drove Buick got there at 7:56. I got there in my Nissan truck 8:10. They told her if she wants to wait it would get priority. So I told Neth when I got in (she was still at counter) ok we will just wait and be home in time for drops. Over hour 45 minutes NOTHINg I went outside to check Car was not even in garage yet As I walked in I said to Neth Its not even in yet . Counter guy heard it and said there were 10 people ahead of you. Neth said there were two to me. They overheard her and said People who were there first went to diner to eat. (Neth said to me no line when she came in just 2 people in chairs. Ok we stayed patient . Guy who came in from, garage heard that and said yours is going in next. After ANOTHER half hour I walked out saw car in end bay with a young employee dwashing something (nothing to do with my car) I said is this car near done he said no its not started yet. I said to him they told me half hour ago it was next. I did say to kid corporate will hear about this (not in ANY loud tone or angry just factual normal voice) As I walked away somebody in the garage said fuck that mother fucker. I went in to front desk explained that I just had detached retina surgery and was going to bring my wife home to do my drops and come back for car but desk told her she would get pushed ahead if she wanted to just wait (as stated above). I told him again my eye was at stake get it done. Roughly 15 minutes later a guy came in and handed the bill to older guy and my wife said to him that you told me Id be put right in when I first came The younger guy was loudly yelling at her that there were lots who were there first he pulled out a slip showing she got there at 7:56 and one slip showing somebody else got there a couple minutes before her. He DID not show nor did we ask the slips showing arrival times for the alleged 9 others who got there before the 8AM opening He said the staff gets in a little early to set up but did not mention the other alleged nine other customers getting in before 8aM He then proceeded to say this will be your last time here I told him about the filthy language directed at me earlier and in a room full of customers and my wife he blurted out the fuck word in several sentences and repeated you wont be back here again. I said you are right about that. No employee of a business should ever treat a customer like that nor scream the f word toward my wife (not to her but she was right standing beside me) . I'm done with that place forever. Simple oil change Ill be checking oil level and make sure its clean oil to make sure there was no retribution for asking if it was done yet. Just to be sure. Neth is not happy either. especially with their foul language in front of a NOW room full of customers. By the way the time we were there there were no nine imaginary customers coming in from a diner to pick up their cars allegedly there before ours today and when I called Sat they said they DO NOT take appointments first come first served. Ican see if people dropped off cars night before and said Ill pick it up tomorrow but they claimed 10 customers beat my wife in this morning and went to eat (separately I presume as it was not a wedding party alleged ahead of her. read more

Always get great service at Ken's tire in Frackville. They take care of all my vehicles and also work with me if I buy the parts. Love it! Thanks Ken's. Always a pleasure. read more

DO NOT GO TO KENS TIRES!!! If I could give negative stars, I'd select all 5 negative stars. I took my car in for a knock in the front end. And clearly no one took my car for a drive to check where the knockings coming from, they picked a part told me its my control bar, and $900... still knocking turning left n right. A bunch of money sucking jabronis working there, I will recommend everyone I know DO NOT GO TO KENS TIRES!!! read more

I had just bought a car in Texas before coming to PA. As winter is upon us, I thought I might need all season tires. I applaud the gentleman working there..he was honest and told me I have all season tires...Many of us older women are afraid to go to garages because they have taken advantage of us..my experience was not that but honesty...It reinforced by belief that there are good honest people out there..I will definitely return there when I need tires read more

Are you searching for an honest garage, that is accommodating and reasonably priced? Well look no further, because Ken's Tire is the unicorn of auto repair shops! The customer service is unbeatable - the staff friendly & informational - they go the extra mile for EVERY customer! I live out of state and after a series of terrible experiences with OTHER garages, I happily drive 3 hours to have my car serviced at Ken's. However, Ken's best quality ,in my opinion, is how they treat the elderly. When my 80 year old Mother needs a repair, it's comforting to know that she'll be back on the road quickly, safely and on budget, every time. . Ken's takes the time to educate my Mom , so she is able to make the decision that best suits her. She feels empowered not vulnerable- that's huge! The service you'll receive at Kens will take the pain out of auto repairs. From oil changes to head gaskets- let Ken's Tire show you that mechanics with integrity aren't just a myth! read more

I ran over some debris on I-81S and was traveling from CT to NC w/ my 3 little girls. The tow truck driver who helped me told me to go to Ken's Tire. He said they were "fast and fair." Boy, was he right about that. They had my car up in 5 minutes flat and I was back on the road in 40 minutes. The price of the tire was very fair too! Would definitely recommend to anyone wanting fast, good service. read more

They don't require any appointment, which is great for me since I don't exactly plan when my car has problems. They do quality work as well. My only problem is that they tend to go ahead and do things without telling or asking you. If you have any kind of tire problem, I would recommend Ken's Tires, but make sure to pester them with questions. read more

Good quality and fast service. I have been coming here for awhile now and have had no issues .

This is the best tire place in Pottsville. I've been here 5-6 times in the past two years due to a bad mix of LP tires and mountain driving. They're always able to give me a replacement same-day for a good price, and never try to up-sell me to something that I don't want. I can't recommend them enough. read more

If you value your money and want your car better that it was before you go here, go somewhere else! Every time I have gone for service there, I end up taking it back the next day. These people cannot do anything right! Not even a simple front end alignment. An Update... Another "Kens" horror story. Took my truck there to have all the steering components replaced. IE: ball joints, tie rod ends, control arms etc. I bought all the parts and only paid for labor. $430.00 worth of labor. Normally I would do this work myself but as soon as anything on this truck is replaced, it throws out the alignment. Soooo, I needed everything done at once.(daily driver) They did a decent job in a timely manner. So really cant complain too much about that. But.. When I picked it up, the ABS light was on. It was NOT on when I brought it in. We didnt do it. We didnt do it. Argued back and forth for a day or so. They denied any responsibility. They said they reviewed the video of the man working on it and said he did nothing wrong. Wow.. Must be a common problem there if they are recording their employees. They ran a code check on it and said the sensor in the wheel hub was bad. Thats funny, I just replaced the hub less than a year ago. I spent 5 minutes of MY precious time and found what they denied doing. They broke the wire connector to the ABS sensor.(no big deal) If they would have taken 5 minutes of their precious time to actually physically look for the problem, there would never have been a problem. People work hard for their money. Own up to your mistakes and make things right! NEVER AGAIN! read more

So I thought Ken's was great because I had used the one in Cressona for some time and the people were very nice. So I used the one in Pottsville. I had a 2001 Pathfinder that I needed to be inspected. I told them if it needed a lot I didn't want to put the money in it and I'd sell it. First, it needed tires and they said it would pass. Then it was both control arms, then it was axels, rotors and on and on. Then it wouldn't pass inspection because of rust on the outside which they don't do so that was going to be $1000. I got away with a friend cutting up an old stop sign and riveting it for $60. Yea. then they said there were three small holes on the muffler. I told them twice I needed the belts changed which they never did for the $900 in labor not to mention the parts so we are up to about $1400. They told me to bring it to a welder. Guess what it needed a new frame. You can't tell me they never saw the damage all those times I kept bringing it in. Oh they never changed the belts so when I drone from PA to Long Island NY with my dying cat trying to save her life in the middle of the night, on the way back after my cat died at 5:15am at 7:30am when I finished crying and in bumper to bumper traffic in Queens NY my belts broke with my dead cat in the car. $304 later in back in Pottsville I called the shop and explained the situation calmly. Their answer, 3 times was what do you want me to do about it. Nice customer service. I called the owner in Cressona, explained the problem again calmly. His answer was it was my fault because I didn't purchase the belts myself and bring them in. He said he would call me back, 3 months later I'm still waiting. Afterwards, I found out all of Ken's tell you something needs replacing and it doesn't. I've heard story after story of then telling you you need a part and you just had replaced it within the last month or two somewhere else. Or they tell you something expensive needs replacing and you bring it somewhere else and the other shop says it's fine it doesn't need replacing. I've heard this so many times, only after the fact. You should take your car somewhere else they are not trustworthy, I know I am. I was a loyal customer and they hosed me, big time.Oh I had to sell my car, too expensive for the frame and still other issues. I only got $800 after putting in $1400. They don't look out for your interest as a loyal customer they lookout for how much money they can make off of you. Before you go there ask around a lot, especially guys. Women, they just take advantage of you, big time. They did it to me, and many men have told me Ken's tried to do it to them. They are an equal opportunity rip off artists. The customer service is horrible and the owner couldn't even be bothered calling me back. That is not customer service. Thank God my cat didn't die in the car on the side of the highway with the broken belts they never changed. read more