We had an emergency medical issue and my husband had to fly into AVL at the last minute. Even…read morethough WNC Shuttle has an 8 hour advance notice requirement, we needed transport home to Maggie Valley badly, so we booked them for the earliest time possible and expected a long wait at the airport. Instead, WNC contacted us and told us they'd monitor the flight and pick him up as soon as he landed. They did so, and they got him home in record time. He's fine now, but we owe this company. They went above & beyond.

My then-fiancee, now-wife and I were grateful to connect with Justin and WNC Shuttle as we planned…read moreour wedding at Cataloochee Ranch. Justin is easily one of the most gracious, respectful, communicative, responsive, and professional people I've ever had the pleasure of doing business with. We were planning a wedding in WNC from afar as we don't live fulltime in the area, and Justin made our lives infinitely easier throughout the planning process as we arranged to/from transportation for all of our guests who joined us for our wedding and reception. In addition to immaculate transportation service, every single guest who rode with Justin raved about his service and all the little things he did (remembering people's names before even meeting them in person; politely helping people in/out vans, etc). We were surprised that Justin did a 'dry run' in advance of the wedding and in doing so, discovered optimal paths that saved our guests time in getting to the wedding safely and expeditiously. And as my wife and I reveled in the reception celebration, Justin enabled us to enjoy without having to feel like we were clock-watching. Lastly, it had snowed overnight before our wedding; I'm sure our guests were relatively nervous about a winter wedding with below freezing temperatures, but Justin was expert in safely navigating up and down the mountain. If you have the opportunity to work with this organization, it'll be the easiest and best decision you make for whatever it is you're planning.

Bobby "The Greek" was awesome! I flew out from CA to Asheville and need a ride to my mother n laws…read morehouse in the mountains of Franklin. Bobby gave me a fair price and we had a lovely conversation for the hour and a half drive. If you need a shuttle service, I highly recommend Western Carolina of Franklin. Just ask for Bobby!

My buddies and I didn't have a ride to the Asheville Airport due to poor planning on our behalf and…read moreno other ride/car rental service was willing to help us. I found this service on Yelp and gave Nate a call. He had NO problem being at our house at 3 am and was more than happy to lend a hand in saving us stranded dummies. If you're ever in a bad pinch, or even just need a ride in general, give this man a call!

Nathan is a wonderful shuttle driver! He usually does hiking services but was most gracious in…read moretaking us from Asheville Airport to Cashiers! Great conversationalist and great knowledge about the area. Also a skilled driver on those Smoky Mountain never ending curves! Thank you Nathan for giving us an alternative to driving ourselves white knuckled in the dark!

We were visiting family in Bryson City. Prior to leaving I had 4 new tires put on my van and…read morenothing was mentioned about any service that they thought was needed. On our last day in NC before heading home my right lower control arm snapped. I had the van towed to Marks and he called me first thing in the morning. He asked me to come to the shop so he could show me something. He led me under the life and grabbed the left lower control arm and it started to crumble in his hand. So I had to have both lower control arms replaced to get myself back to Connecticut. I was figuring well over $2500. He came back with a rate well under $1000 and found a customer for life.

Wow! I love these guys. They did all that I asked for a great price, but that isn't all. I had…read morebeen to two mechanics before them to have a "service engine soon" light investigated but only Mark's garage had the expertise and professionalism to find the problem and fix it. I was in town from Texas when my brakes went out and felt as if I might be at the mercy of unknown mechanics. Instead, I feel fortunate to have found an honest, trustworthy shop. I highly recommend them.

Cherokee Transit saved our trip…read more Our car broke down, and without the transit we would not have been able to enjoy the area. They have downtown routes (found on their website) and all you have to do is text them at 828-269-5790 and tell them what number you're at, and what number you want to go. It's that easy. The car took days to fix, so this allowed us to visit all the lovely main attractions in the area and have great meals to boot. It's extremely easy to use, clean, efficient, and honestly, I would rather use the transit if I returned than drive around trying to find where things were located. For those of you that like to drink at the casino, this provides a safe way for you to explore the more beautiful and historic areas of the city. Highly recommend. Also, beware of taxi drivers in this area. We tried to call several, but only one answered and gave us a quote. We get in the car and the meter is already at $10 and, "I don't know why, I just do what my boss tells me." They then tried to charge us $40 more on top of what they quoted once we arrived at the car dealership as the meter was running at insane speeds. It was over $60 for a very short ride. My recommendation is, if you have to go any distance out of the main downtown area, hire a taxi from your destination city, not within Cherokee. It was a total sham.

Thank you Cherokee Transit. Your service is phenomenal as are your employees, notably Peyton and…read moreRichie. We spent four days in Cherokee without a vehicle. Cherokee Transit provided us with very affordable and punctual transportation to all of our destinations. We truly enjoyed learning about the area from our very friendly and knowledgeable drivers. Thanks again for all you do.

We stop here whenever we have time to or from Gatlinburg. It has clean restrooms and friendly…read morestaff. It's by the river, and time permitting, you can sit in one of their rockers and relax. They have rockers inside too, with coffee for visitors. If you need maps or information, they have plenty to share. Today (7/23/23) Charisse showed me their trophy for winning best haunted house last year. It's is a heavy spirit, handmade by a Cherokee resident. His bobbing head and earrings make him come to life. If Stephen King sees him, he might write a story about him! I told Charisse he needs a good Native American name.

Five stars for the train ride and the beautiful views! Three stars for the food. We had excellent…read moreservice in our car and we loved the views along the route once the train gets outside town, there are so many beautiful vistas. We loved that there was a souvenir cup of ice water, and coffee other beverages were available. We didn't try any of the cocktails, and the food was mediocre at best. The stop at NOC is interesting. If it was a longer stop, we could've just eaten there, but it was pretty crowded and we didn't want to risk missing the train going back. All in all a fun day outing.

I thought this would be a fun way to see some of the land around the Great Smoky Mountains NP, and…read moreit was. I bought tickets that included a lunch and unlimited sodas in one of the covered carriages. This was lucky as it rained, but we were dry inside. However, our train car was freezing, and they did not see the need to make things more comfortable.. I highly recommend a jacket, even if it is warm outside as many people in our train car were incredibly cold. For our meals, we chose one chicken and one beef meal. It is a four hour train ride so it was nice to have something to eat, but if I were to go again, I would see if there is an option to sit in a train car where you could bring your own food. I recommend taking a pass on their meals. The guide was attentive to filling our drinks and would tell interesting stories as we traveled. We stopped midway for about 30-40 minutes at a spot on the river where the kayakers can practice, then we hopped back on the train and returned to the start. It was a very pleasant day.

Very tucked away little spot, but it was cute and we had fun! My son loved the sweet little cat…read morethat came to greet us. We found some nice gems and we had a great time.

Had loads of fun with family vacation! Wish gems were bigger but can only blame that on nature.read more