I had the most amazing experience with Mindy Dopler and her team. She promised that I would have an…read moreamazing experience, and she delivered. I would give her six stars if i could. She was my listing agent for the property, and less than a week later the property was under agreement. Her positive demeanor and professionalism stood out the most, and her team made the process smooth and hassle free . She is very detail orientated, and she went out of her way to make sure that all deadlines were met. She even helped me with some of my personal tasks to make sure we closed the deal. If you're looking to buy or put your house on the market, I highly recommend her . She will not disappoint.

Mindy exceeded our expectations throughout our entire selling process. She was incredibly helpful…read morethroughout every stage. Mindy's thoroughness, knowledge, and dedication helped with the quick sale of our condo. I highly recommend Mindy and her team. Including Mark Keller, Director of Agent Services. Janet H. & Jack C

Annette helped us to both buy and sell a home. If you are looking for someone who is extremely good…read moreat her job and who truly cares about you, Annette is who you want to talk to. As a buyer's agent, she was extremely available, always upbeat, honest, and offered years of experience to help us find the exact house we were looking for. She was very understanding, as we were first-time home buyers, and was more than willing to answer any questions we had. And she was very low maintenance, flexible, and put us at ease. As a seller's agent, she was a strong advocate, gave great information to help us decide what price to offer and how to adjust along the way, and helped us to be fair and yet get what we deserved. She was always positive, very low maintenance and understanding to a first-time home seller. I can't recommend anyone else. Annette is really wonderful.

Annette is the best in the business! She found us a house to buy in the hardest market in years!…read moreShe was always available and made us feel like her only clients. If we buy or sell in the future, we will definitely be using Annette!

Vicky Kustov is hands down one of the best real estate agents in Massachusetts. She knows her real…read moreestate and is a plethora of knowledge. I didn't know where to start when it came to selling a family member's home. I 'interviewed' two other agents, prior to meeting Vicky, and one of them had no idea what she was talking about and the other, didn't do a good job of selling himself to me. Vicky is honest, very upfront, knowledgeable and warm. She's the whole package. I honestly feel blessed that we found her because she made the whole home selling process so much easier. Told me what to do and I executed. I wouldn't even know where to begin if it wasn't for her. Plus she took it upon herself to do a lot of things I thought I had to do. In the end, we got more than expected and the house sold within days. Vicky is unreal and I would highly recommend her 1000%!

I couldn't have asked for a better experience working with real estate agent Vicky Kustov. This is…read morenow the second time selling a home and working together. She is incredibly organized, smart, pleasure to work with, and much more. I hope to work with her again in the future.

We conducted a search of realtors and chose The Ternullo Team. They did what ever was needed…read morethrough the whole process. For instance we came up with a list of fixes for the dated home. They gave us clarity of what things were important and which things were not necessary/efficient. They have an excellent electrician/carpenter who did his work quickly with excellent quality and very fair pricing (well below other bids). They helped us staging the home and removing items at well below prices we got from other vendors. They put the home on the market, had 3 showings, and we got 4 bids, one of which well exceeded our hopes - all in less than a week. They worked well with our lawyer and took care of the closing. I cannot imagine a better experience than we had with John and Michelle!

John and Michelle helped us sell our starter home and win a bidding war for our forever home. They…read moreare well connected, thoughtful, and know the industry inside and out. I cannot recommend them enough.

Sylvia, Debra, and Chris were such a pleasure to work with for our first home buying search! No…read moreteam could better weather the craziness of the market and still provide such solid results! Everyone was very responsive, listened to our needs, and helped us craft the perfect offer. We needed some hand holding at the beginning and Sylvia really helped us drill down to find where were were looking to buy, what we should be looking out for when it comes to the house itself and home inspections, and how to get creative on offer strategies. Sylvia and her team were there throughout the whole process from finding the perfect home to guiding us though the paperwork to complete the purchase and even greeting us on our our first day in the home. Everyone was so helpful and friendly it really felt like we were working with friends. The professional referrals that Sylvia gave us for reputable mortage lenders, home inspectors, even painters was so helpful to us being in a new area we cannot thank her enough! I've already recommended friends and colleauges to Sylvia for their home buying needs and look forward to working together in the future!

Sylvia and Debra were amazing. We had an awesome experience as first time homebuyers…read more Sylvia has a ton of useful emails and tips to guide us through the process. She also referred us to wonderful professionals to fill out our team. Sylvia was extremely attentive to our likes and dislikes. She provided honest feedback about the houses we looked at, and was extremely helpful about educating us on the key things to look for when buying a house in a competitive market. While their team is based in the north shore, Sylvia and her team were extremely flexible - we would send properties outside of her normal area and she would be willing to work with us on a last minute notice. She always found a way to make it work into her schedule. Sylvia and team were incredibly responsive. Last but not least, Sylvia was extremely helpful in helping us create a competitive offer. Even in a competitive market, she helped us land a wonderful home in a short timeframe. We had many positive memories in the house search with Sylvia and team... would highly recommend her if you need a qualified team to help you in your search.

Jennifer disappointed us. She was dishonest and greedy. Working with her caused us a huge amount of…read morestress and aggravation. Though she showed initiative in selling our condo, her primary motivation was to maximize her own profits, not her client's. We deserved better in an agent. I cannot, in good conscience, recommend her. We hired her to sell our condo in Charlestown. We wanted to renovate the kitchen and bathroom before we listed it. For this part, she did really help us. She helped us pick out tile, countertop, and paint colors. She went with us to a few stores and spent some time with us. This is where the good parts end. Once she listed our condo, all went downhill. First off, in our agreement, she wrote that she would share "up to 2.5%" of the commission with the buying agent. For the listing itself, she offered the buyers agent only 2.0% and hoped we wouldn't notice. She wrote "up to 2.5%" in the document so that legally she could list it for whatever she wanted and misleed us. This may have cost us a lot. Buyers agents do not want to show their clients 2% listings because it cuts into their margins. I only found this out after we accepted an offer and another agent told us that they don't like working with Jennifer because all of her properties get listed as 2%. When we confronted her, she would deflect or not respond at all. She would not tell us why she listed our condo at 2% without telling us. Worse even, she did not disclose to us that she was serving as a dual agent, representing the buyer as well as us, the seller. Again, she found a legal loophole saying that since she told the buyer that she was our agent, she didn't have to tell us that they were unrepresented and therefore she would get all 5% of the commission. She showed our condo prior to our first open house and presented an offer to us with a very tight deadline of 3 pm the same day, giving us only 2 hours to decide. If we accepted, we would cancel the open house. She told us it's a good offer and if we don't accept, it is possible we may not get an offer on the first two weeks which would stigmatize the property and leave us selling at a steep discount. What she conveniently left out was that she also represented the buyers. She specifically did not tell us that they were unrepresented, despite the fact that she was talking to them for 3 days. Usually the first question an agent asks a potential buyer is "who is your agent." She claimed she didn't know they were unrepresented until 3 days later when she met them in person. It was only after we accepted the offer, when I asked her who their buying agent was. She wouldn't answer at first. I pressed her again. And she told us they didn't have one and she wrote up the offer. We are left wondering if she specifically pressured us because this deal was good for her, doubling her profits or whether she really acted in our best interest. She could have set a time when offers are due after the open house so that we had a chance to review all offers. She never gave us the option. Also, she promised in our initial agreement, that she would share a detailed marketing plan with us. We saw no evidence of marketing whatsoever. When we asked about it, her response was "you just need to let me do my job." After we accepted an offer on our condo, where she was dealing with us and our buyer, things went downhill. She dodged all our calls and pretended to be busy all day every day when she did respond and would hang up abruptly. If we were lucky to get her on the phone, she would talk at us and filibuster - telling us how she negotiated a great deal for us, that it's her right to serve both of us. At times, she became hostile and condescending. She'd ask us why it matters to us? It matters because it's a massive conflict of interest. There were other things that went downhill from there, but the bottom line is real estate transactions are expensive and stressful. The primary job of an agent is to represent their client's best interest NOT their own, and to reduce stress NOT aggravate it. Transparency is the number one ethical obligation. Jennifer was not transparent nor ethical. She told us, to our face, that she would not act as a dual agent. She wrote she'd provide "up to 2.5% split with the buyers agent." She ended up lying about both through legal loopholes. Even worse, when we brought these issues up, she turned hostile and would avoid talking to us. The entire transaction was extremely stressful and caused stress in our personal lives.

Jennifer not only helped me purchase my first home in 2012 ... she helped me sell the same property…read morefive years later. She was incredibly patient and supportive during my initial search...a first time home buyer can be very tentative. She worked with me to find just the right place and then helped bring the sale across the finish line acting as my realtor and lawyer. She worked diligently to help resolve an outstanding issue with the deed. I can truly say the sale would not have happened without her. Fast forward five years later, she helped me make an incredible profit which enabled my husband and I to move West and start our new lives together. Jennifer is professional, incredibly responsive, knowledgeable and a pure joy to work with. I would highly recommend and strongly encourage any home buyer or seller to work with Jennifer Schneider.

I was introduced to Jill McTague by my home's former buyer's (only) agent, a friend of Jill's and…read moresomeone I trust completely. A sudden divorce in my senior years had made living alone in a house with property in a semi-rural location too difficult for me to manage, so I made the decision to sell. Although 3rd on the 5 agent to vet list I was sent, I decided to interview Jill first based on my referrer's comment that I would like her. Wow, what an understatement! During my talk with Jill, it became quickly clear to me that here was a calm, straightforward, down-to-earth (my best compliment) , intelligent, thoughtful and very empathetic person, professional without attitude, knowledgeable and obviously very experienced yet with a fully hand-in-hand cooperative idea of the seller/seller's agent relationship. I hired her on the spot. Although I had had experience selling a relative's house prior, Jill walked me thru a much more involved and emotionally wrought several months with patience at my many texts, questions, and calls and with unsurpassed availability. She maintained a positive attitude throughout (this is simply who she is) and an exact knowledge of what I needed to do and, maybe more important, what I didn't need to do to get the house best fit for the sale I wanted. While she lived some distance from my home, she did the research necessary for my area, was accurate in her pricing while tolerating and respecting certain conditions I had set price-wise in order to be willing to sell this season, and she worked very hard and achieved my goals in the sales negotiations. Jill had waited for the ideal time to list and the house sold in 5 days. Jill is just a terrific agent, and a genuinely honest and kind person. I can't compliment her work on my sale enough, and her husband/agent Peter's assistance and support in my house prep was icing on the cake! Best possible experience and outcome during a difficult time in my life. Very grateful. Best, most professional realty service. Highest recommendation.

Jill is a fantastic real estate agent. Her energy, and attention to details are superb…read more She made everything happen smooth and easy. Highly recommended!

Elisabeth is the best person to have on your side if you are considering selling your home. We…read moreconnected with her team two years prior and she patiently supported our family through some of life's changes, covid challenges, and unexpected opportunities. We trusted that she was always looking out for us based on the needs we communicated and our comfort level. She was thorough and on point in her research and analyses and communicated all information and updates in an easy to understand manner. Her recommendations remained spot on throughout the process, and that is saying a lot as we worked with a lot of unknowns due to covid-19. Elisabeth is honest, direct, level-headed, ethical, compassionate, and very understanding of people. She demonstrates the utmost professionalism and communicates respectfully with everyone she meets. Elisabeth, we are forever grateful to you and your team!

Elisabeth is the most amazing realtor you can ask for: knowledgeable, professional and easy-going,…read moregreat negotiator, and have client best interest at heart. My wife and I are first time home buyers with very limited knowledge about home buying. Elisabeth was very patient and took her time to really understand what we are looking for in our ideal home. She is very knowledgable about Acton, Concord, Boxborough areas, and offered us plenty of valuable advices from builder's perspective. Elisabeth offered her honest opinions, without being pushy, which we really appreciated. She is a great negotiator, we had over 3 rounds of bidding after placing the initial offer. She provided us great analysis and strategies. She is super responsive and will text or get on a call with you even if it's really late. Overall Elisabeth is an experienced realtor and great negotiator, and is so great to work with! We were so lucky to have her represent us as buyer agent. We will not hesitate to have her and her team as our agent again.