Naomi couldn't help me with my process serving needs, but she immediately wrote a very friendly and…read morehelpful messaging recommending several other companies that may be able to assist. This is the type of customer service that is much too rare and that needs to be recognized and rewarded. I will keep this company in mind for future needs and recommend you give them a shot. This kind of service and responsiveness is very impressive indeed!

We hired Naomi to help us try to resolve a complicated family property matter and, if possible,…read moreavoid probate. From our very first long-distance phone call, she communicated consistently by text, email, and phone, and even graciously waived her one-time consultation fee. As retirees on fixed incomes, we deeply appreciated that kindness. Naomi is very clear that she is not an attorney and does not give legal advice. That said, she is exceptionally knowledgeable about document preparation and made us aware of laws that may have been violated before and after the property transfer in our case. She was honest about limits and encouraged us to consult an attorney if the matter becomes more complex or probate becomes unavoidable. What truly sets Naomi apart is her professionalism, sensitivity, and skillful writing. She drafted multiple letters to family members, thoughtfully tailored to very different personalities (including one family member with cognitive decline and another who was openly hostile). One letter was translated into Spanish. Every letter was clear, respectful, non-threatening, and crafted in a way that encouraged cooperation rather than conflict. The formal demand letter, in particular, struck the perfect tone of good-faith problem-solving without sounding aggressive. Naomi is responsive, proactive, bilingual, and goes above and beyond. She follows up when communication pauses and responds quickly to questions. Most importantly, she gave us clarity and renewed hope in a situation that once felt impossible. We are deeply grateful for her integrity, compassion, and professionalism, and highly recommend her document preparation services to anyone facing a sensitive family or estate-related matter.

She called be back so quickly and answered all my questions efficiently. I highly recommend Margo…read moreAnn , she did an excellent work overall. She is the best Thanks

Last year I looked on yelp for a paralegal for a divorce that I was going through toxic divorce…read more Did not want to spend a lot of money on a lawyer so I decided to go through a paralegal.. "I recently visited this notary public for assistance with divorce paperwork. Unfortunately, the experience was disappointing. The fees seemed excessive, and the notary failed to complete the job as promised. To make matters worse, they refused to refund my money. I would caution others to carefully review the services and fees before committing. Maybe it's worth exploring other options." caution stay away from this paralegal.!!!

I cannot recommend Nancy highly enough. She handled my divorce matter with an incredible level of…read moreprofessionalism, patience, care, and attention from beginning to end. What I appreciated most was how supported I felt throughout the entire process. There was quite a bit of back and forth toward the end, and Nancy handled every revision, question, and communication with patience, professionalism, and grace. Even when the process became challenging, she remained calm, responsive, thorough, and focused on getting everything completed properly. Divorce can already be an emotional and stressful experience, and having someone who is knowledgeable, organized, compassionate, and genuinely cares about the people she is helping makes such a difference. I truly felt like I had someone in my corner throughout this process. Nancy went above and beyond, and I am incredibly grateful for the care she gave my case and for helping me finally reach the finish line. If you are looking for someone who will treat your matter with professionalism, patience, integrity, and genuine care, I wholeheartedly recommend Nancy. I would give her more than five stars if I could. Thank you, Nancy, for everything.

Nancy was very reassuring throughout the process and a pleasure to work with. She gave me the price…read moreat the start, and there were never any additional prices. It did take longer than I had anticipated, but I think that is the nature of the divorce process. Divorce is a challenging experience, and I'm glad I chose Nancy to help me through it.

I needed help filling out some important documents, and it was very last minute. I wasn't sure if I…read morewould find someone in time. Thankfully, I found Emma! She was incredibly nice, helped me with everything, and answered all my questions. Emma communicated and updated me throughout the entire process. I highly recommend her paralegal services--she's very knowledgeable and truly helpful!

Emma was quick to reply and answer all my questions. She traveled to me and the value of her…read moreservices is great. I appreciated how professional and fast she was. Will definitely use her services in the future.

Over 20 years ago, Shelley was there for me she represented she was affordable not all about money…read moreshe is all about family and her husband was there for support as well Now Mario is a team member he should be an attorney he's a great representation a great asset to the company. Thank you again Shelley and your team for being there for me and my family strong.

I recently went through a parentage-child custody, and visitation case and I was able to provide…read moresolid evidence but like any good parent, I was still very nervous in the safety of my child but I am so grateful for the help of Nick and Miss John. I had many questions and no matter how many I had Nick had went above and beyond to help me and make me feel confident and at ease. I am so grateful for Miss John as she worked with me and helped me through my case to give me legal advice which put me more at ease each time I spoke with her. Even with limited scope, I was able to feel comfortable And know it wouldn't drain my pocket. Very professional and very helpful. Thank you

Lyd handled a couple of important legal matters for me. She got the results I wanted. Plus she and…read morethe team are highly personable and easy to work with Highly recommended

My biggest issue with this firm was the billing. The entire experience felt like I was being…read morenickel-and-dimed at every opportunity. I would receive multiple phone calls covering the same information and then be billed for each conversation. There were also charges for seemingly random "file reviews," even when there had been no new communication or activity that I could see that would have necessitated reviewing my file again. It became extremely frustrating watching my retainer get eaten away by charges that, from my perspective, seemed unnecessary or repetitive. The customer service was also incredibly condescending. On more than one occasion, the paralegal actually laughed at me when I didn't understand something about the legal process. Isn't helping clients understand that process the entire reason people seek out a service like this in the first place? I never claimed to be a legal expert. That's why I hired them. Being made to feel stupid for asking questions was unprofessional and completely unnecessary. The final straw came when I decided I no longer needed their services. I still had a couple hundred dollars remaining on my retainer and was then charged an "account closing fee." I would genuinely love to understand why it costs a client money for a firm to simply stop working on their case. Unfortunately, the quality of the work did not make the billing any easier to accept. Legal documents they prepared for me contained multiple errors and typos that had to be corrected. When you are being billed for seemingly every interaction and file review, you would at least expect the documents you are paying for to be carefully prepared. By the end, the billing practices felt excessive and difficult to justify. I walked away feeling like maximizing billable charges was a bigger priority than providing efficient service and value to the client. I went to this company specifically because I wanted an affordable alternative to an attorney. Instead, I walked away feeling nickel-and-dimed at every opportunity. For a business that markets itself as helping people navigate legal matters without the expense of hiring a lawyer, I found the billing practices particularly disappointing. In my experience, what was supposed to be the cost-effective option ended up feeling like anything but. I would not recommend this company. Save your money. Look elsewhere. UPDATE: The response from Lydia is correct -- I never voiced my concerns out of fear of not getting quality work from their offices after the frequent charges and the way they handle customer service. The few times I did request clarification about something, I was charged for condescending phone calls that simply reiterated previous points without appropriate explanation. At one point, I was even charged for an email that simply contained a blank form that I already had access to. I'm sure they do keep detailed records. Unfortunately this attention to detail is not the same when it comes to basic typos or even customer service. I'm not disputing their records at all, so it's a moot point. I will, however, say that the number of minutes they charged me for, at times, did not match my phone records. I suppose they round up. And, no, I did not previously express concerns about their customer service or condescending attitudes. You are a business. You are taking people's money and providing them with a service. If I need to tell you how to provide that service appropriately and respectfully, I'll simply take my business elsewhere -- which is exactly what I did. I waited to write this review until I was sure I no longer needed any documentation from them because, again, I just didn't trust them. And, yes, again, Lydia is correct. I did not follow up about the remainder balance of my retainer. After their "closing fees" I believe I had about $12 left. You can keep it, I'm sure the time you took to write this response falls under one of the inordinate business fees. Finally, she is correct -- I always ended correspondence with appreciation for their work. That's basic human kindness and a professional and appropriate way to deal with a business transaction. Did this business provide a service? Yes. So, I thanked them for their efforts. Did they do it well? No. So, here we are.

Laura helped me complete the paperwork for my divorce and it was an easy process. The price was…read moreaccesible and it included documents that needed to be notarized. The appointments were available after normal the time working people have the time.

Amazing, caring and thorough, hard working and knowledgeable with a lot of experience, really makes…read moreyou feel helped and gets things done!

From start to finish, Brenda was amazing. Answered all of questions in a timely manner. Made me…read morefeel comfortable with the process. Not having to deal with lawyers and meetings for the service I requested was a big plus for me. 9 out of 10

Brenda did amazing with my case! I was struggling so bad going back and forth with all the court…read moredocuments but she was able to fix and correct it all. She is also super responsive. 10/10 service, super kind and patient with me:)