Jacob was extremely professional and courteous. It's a relief finding a company that actually…read moretreats people with respect and concern. He was very prompt in responding and quick with processing the info for my tow on route 33-N in a snow storm. No complaints, price was on point. ****Every other tow company in the area needs to watch this company closely and take pointers. Rising star!

I'm Jewish, they snickered and made antisemitic hand gestures at me and my wife as we picked up our…read morevehicle. Was honestly shocked.

Well, you never meet towing companies for fun. However, when my driver arrived I was immediately…read moreput at ease and the driver did a great job. The operator was careful with my vehicle and explained everything as he went. I would highly recommend this company and this operator .

Amazing customer service!! Matt went above and beyond restored my faith that their are still…read moregenuine and kindhearted people in the world. Definitely would recommend to any one in need of towing or recovery service.

Dropped off my wife's car for state inspection. Later I get a call that the car needs front…read morebrakes and rotors. I got the car home and went to replace the front brakes. The brake pads where at 8/32 state min is 2/32 bonded. I took the rear drums off and found the rear brakes at 1/32 bonded. I gave Chuck a call and his reply was him screaming into the phone. I'm retired mechanic and I wouldn't recommend this guy to work at a scrap yard.

SCAMMER! DONT let this slimeball r@pe your pockets too!! At the beginning of this month (Oct/2024)…read moreI was stuck on the shoulder 6 feet AWAY from the actual road with my front tire stuck in the mud. I left quickly to go grab my other vehicle to pull it out and unfortunately the state cops called 15 mins later to say they couldn't wait for me to come back and already called Detweilers Towing out of schuylkill Haven to tow my vehicle from pottsville (5.5 miles). I said wow I got bad luck, or so I thought. I call this clown and he says to me around 11pm on the phone that it's 250 for the tow and 50 a day until picked up which is a total of 350 if I pick it up the next day but he'll save me today's 50 fee since it's this late already so I said thank you thank you and hung up. 7 hours later I arrive at his place and there's my baby sitting there waiting for me. I go in and he says sorry about that but it's 400 not 300 and I said no no no you're mistaken you told me 300 and he said well since I had to pull it out of a ditch it's an extra 100 and I almost blew a gasket but my girlfriend said just pay it's not worth the trouble. And here's where it gets good. I ask for the key he says he never got one lmao but for another 100 I'll tow it back to my house which is 2 miles FURTHER than the original tow. I HOPE if you're reading this review you take my warning of this company is a huge scam!!!! YES LEGALLY A TOW COMPANY CAN charge you whatever they want and I already knew this BUT THE PROBLEMS COME IN when they start making things up to basically upsell and steal money off their customers! Oh and he ripped the plastic strip that runs along my rocker panel.

Don't take your car here if you are a woman. My daughter took my car here for an inspection and…read morethey guy was extremely rude along with listing hundreds of dollars of repairs needed to pass the inspection. I took it down the street and the guy passed it instantly. Beware!!

DO NOT BRING YOUR VEHICLE HERE- took my mothers vehicle here to get a simple inspection. For one- I…read morescheduled the appointment early in the morning so she can have the car back by around noon. Waited at the shop for hours... a man comes over to me & tells me that it is my fault that they haven't gotten to it yet because I was scheduled as an "all day" appointment... whatever. Fine. Precedes ti tells me he is going to lunch & won't get around to it until after lunch. Okay. No problem Finally, around 2-3 pm the same man comes across the store literally announcing all of the things "wrong" with the vehicle loud enough for everyone to stop what they are doing & watch this conversation. "The vehicle has failed inspection because of this, this & this" - I asked how much it would cost to repair these issues- he replies "3-400$" I kindly asked for the keys back & paid for the FAILED inspection. I just took the vehicle to Manbecks & the NICE man there told me that basically none of that was true & passed my inspection with no work done. So one- they failed my inspection with nothing wrong with it & tried to get a lot of money out of me that was unnecessary .. Two- just terrible customer service in general. Again... DO NOT BRING YOUR VEHICLE HERE

Let me set the scene...Christmas Eve 2025 after dark, as my lovely husband is driving home down…read moreI78, he so graciously found a large portion of someone's tailpipe they unfortunately left behind in the middle of the highway. Well, in a blaze of glorious sparks, he had to pull off to the side of the highway (which is a feat in itself let's be honest). As he gets out of the car to try and see what the actual F is going on he realizes that the vehicle has sprung a leak but unsure as to where it was actually coming from. After a little bit of fenagling he was able to unjam the offending object from under the car to see that it was up close and personal with the transmission and we now have a rather large issue. Luckily, he was able to limp the car to the next exit/gas station and able park it out of the way, but things were only getting worse. Now comes the realization it is after hours on a big holiday eve... and we also forgot to reup on our AAA subscription (my bad I will be getting on that asap). However, after a few phone calls and some google searches, we came across the listing on Yelp for Kaufman Towing with the holy grail of labeling of "open 24hrs". Within 30 minutes of finding the phone number and making the call we have the car parked in our driveway to wait another day to deal with it and the insurance. They were wonderful people, and the wait was microscopic compared to most as well as the price. They saved our butts and will definitely be saving their number on speed dial because with my husband's luck... we very well might be a repeat customer if not the best. Thank you, Kaufman's Towing!

Absolutely amazing. Very kind driver and amazing overall service. They treat you like family…read more He had to tow my '88 f250 long bed home for me after the electronics failed mid drive. Got quoted over 2 hours from another company who was local that my insurance company assigned to me. Got reassigned to Kaufman towing and they were to me in 10 minutes! I cant tout enough about the overall service and kindness of these people. Use them for your roadside needs! You wont be disappointed!!!

Punctual, careful, and fairly priced! Angel arrived right on…read moretime to tow my father's vehicle from his home. He handled my father's car with extreme care, and sent me a courtesy text when the vehicle was safely delivered. I couldn't have asked for a better experience. He made an arduous task easy! Thanks, Angel!!!

Best service, very professional and nice people, got there on time and it was affordable.read more

Horrible place, they extort people for money. poor customer service! gotta let my insurance and…read moreattorney handle it!

This company was great to work with. I really appreciated that they showed up on time and got the…read morejob done quickly. The road service technician was excellent and very nice. The price was very reasonable. I highly recommend if you need roadside assistance. They will be the first ones I call next time!

Stole my car 600 days ago and refuses to give back, nothing more than a common thief. Stay away.read more

In August 2024 my specially modified van that enables me to drive it from my power wheelchair broke…read morea major suspension part (right front radius arm) on my way to Big Diamond Speedway. I drove very slow last few miles to the track. My pit crew at the track looked it over and said no way is that safe to drive at highway speeds. (I live 65 miles from Big Diamond Minersville). I left the van outside the pits gate at midnight after our race. I got a ride back home in the race car transporter. I got home just in time to take care of some personal issues. So it is now 1:30 AM and I proceeded to call AAA & told them my "extenuating circumstances" AAA was a pain to deal with and would not tow because I was not there. What a pile of malarkey that AAA people are. So I then just told them to call the tow company (Northern Keystone Towing And Recovery) and have them call me. Andrew from the tow company called me and verified who I am and the owner of said vehicle, where it's at and all the documentation and keys. My special van was picked up immediately within an hour and securely taken care of and delivered to Coopersburg (our own repair shop). Thank You Andrew of Northern Keystone Towing And Recovery