Quality care, great staff, easy to do both in person and online classes. Nice clean offices clean…read morebathroom. They make it as easy as cutting !butter

I went here I'm getting a DUI it's one of the most difficult things to ever go through…read moreunfortunately but Christina made it so easy and so simple and easy transition for me I totally recommend this location to anyone going through this process they are very helpful very welcoming and will guide you every step of the way

Although I do regret getting a DUI I couldn't have asked…read morefor a better instructor to lead the class I was in MS SOPHIA was great she made the two hours every week go by fast and made us in the class feel welcomed and heard. The office staff is also great especially Sonia

Great people and great staff always positive. Miss Alice…read morehelped me out in a great way with great advice.

First off, the staff is very amazing Antoinette, Geraldine and Nancy they have great customer…read moreservice and ppl that think otherwise are people who don't know how to follow rules and only like to blame others. I'm cheap so I made sure not to miss anything and have what is needed by the deadlines so I wouldn't pay any extra fees. Policies are straight forward the staff tells you about them when you enroll and you also read it when you sign up and if you don't then you must be illiterate. I highly recommend this dui office the staff really does care and tells you what you need to do to complete. Classes can be one online which is so convenient, but yet some people can't follow directions and still manage to get kicked out of class. SMH they must be rich. Getting a dui is a hassle and waste of money so I hope I learned my lesson because this office only does first offenders dui.

Employee Geraldine was very rude and disrespectful she needs an attitude adjustment very bad…read morecustomer service no stars should be

A huge achievement and an emotional letdown. Please let me share…read more Today was my final meeting of my 18 month alcohol class. I DID IT! I finished the class that I should have completed 17 years ago. I'd hoped to share with the group how proud I was, and how good life is today. Unfortunately, the group got going on several downer topics, such as the atrocities happening in our jail system, how *all* sober living homes run by Armenians are a scam (gee, racist much?), and how the Democrats are extending the government shutdown because they want Healthcare for illegal immigrants. I lost it on that last one, and corrected the person, but felt like I was alone in my opinions. Another person who completed their class today got a warm hug from the teacher, but with me she barely made eye contact. I felt robbed of my celebratory moment. Screw them! *I* completed the class, I finished my responsibility, and if I'm the only Pagan and Democrat in the room then I sure won't miss anything. OVERALL, I rate The High Road well, but I recommend keeping your opinions to yourself when in class. No one likes feeling like the outcast.

Was here for 18 month program when I signed up it seem like a very long time and wouldn't get it…read moredone. My counselor Ms. Yvette was great group meetings went by quick always had good subjects to talk about never boring. Class was open and can talk about anything. Can't forget front desk ladies always helpful also and able to answer your questions.

Complete trash, they make up their own rules and take zero responsibility. Owner does not reply to…read moreemails, they straight lie, don't follow their own rules and nothing instructional, will not further elaborate in respects to instructor who actually seemed to care. They will make your life inconvenient with fees, reschedules and will mark you late even if you are on time. When try to correct them, they will threaten to call the police, another lie confirming with the chief a client of mine that NO CALL WAS MADE. STAY AWAY!

I went here I'm getting a DUI it's one of the most difficult things to ever go through…read moreunfortunately but Christina made it so easy and so simple and easy transition for me I totally recommend this location to anyone going through this process they are very helpful very welcoming and will guide you every step of the way

Twin Palms DUI classes have been an informative experience for me, the staff is great always very…read morepolite and friendly, and Lauren is such a sweetheart she helps us understand life can be a beautiful place living sober.

Great service over the phone they were able to answer all questions as well willing to work with me…read moreoverall a great place.

Where do I begin? I had a DUI from 2019 and I needed to finish my requirements to get my DL my…read morefirst program was waste of time and money but this class was the one! The enrollment was smooth. It was very affordable, and I was able to do it remotely. the program Director Jacqueline was the best as she answered all of my questions then helped me with all of my requirements, and both of my Zoom class instructors were very nice and professional. I actually learned a lot. I highly appreciate and recommend the alert program, and of course it's in beautiful Palm Springs. 5 stars all the way!

I can't say enough great things about the Alert Program. Ms. Jackie and her entire staff are truly…read moreamazing. From the moment you walk in, they make you feel supported while helping you stay accountable and get through the program the right way. The educational videos and group sessions really opened my eyes. I came in thinking being a social drinker wasn't a big deal, but this program helped me take a deeper look at my DUI and understand how serious and life-changing one decision can be--for myself and for others. A special thank you to Ms. Dixie and Sandy for their support along the way, and especially to Ms. Jackie for being such a strong and guiding presence throughout the program. Because of this experience, I've been sober for three months now, and I truly feel blessed to have gone through it. This program didn't just check a box--it changed my perspective and helped me see the light. Highly recommend to anyone going through this process. Thank you again to the entire team! Rodney

Oscar M. This man's…read moreamazing, knowledgeable and a great leader. Does everything to meet your needs.

I get that we are here for a reason it was our fault but Oscar M. Can't belittle us. He was wrong…read moreon his approach on the class. I've experienced some good help to start me on my sobriety. Joseph and the other Oscar has help me on Sobriety. I've only experienced this other Oscar and he was so disrespectful to the class like he's better than everyone. Only our lord and savior is better than us. Anna takes care of me on a professional level on my admission level of here and is really truly on where in need to be but this other Oscar guy needs to be more proactive on his approach.