Twin Palms DUI classes have been an informative experience for me, the staff is great always very…read morepolite and friendly, and Lauren is such a sweetheart she helps us understand life can be a beautiful place living sober.

Great service over the phone they were able to answer all questions as well willing to work with me…read moreoverall a great place.

Oscar M. This man's…read moreamazing, knowledgeable and a great leader. Does everything to meet your needs.

I get that we are here for a reason it was our fault but Oscar M. Can't belittle us. He was wrong…read moreon his approach on the class. I've experienced some good help to start me on my sobriety. Joseph and the other Oscar has help me on Sobriety. I've only experienced this other Oscar and he was so disrespectful to the class like he's better than everyone. Only our lord and savior is better than us. Anna takes care of me on a professional level on my admission level of here and is really truly on where in need to be but this other Oscar guy needs to be more proactive on his approach.

First off, the staff is very amazing Antoinette, Geraldine and Nancy they have great customer…read moreservice and ppl that think otherwise are people who don't know how to follow rules and only like to blame others. I'm cheap so I made sure not to miss anything and have what is needed by the deadlines so I wouldn't pay any extra fees. Policies are straight forward the staff tells you about them when you enroll and you also read it when you sign up and if you don't then you must be illiterate. I highly recommend this dui office the staff really does care and tells you what you need to do to complete. Classes can be one online which is so convenient, but yet some people can't follow directions and still manage to get kicked out of class. SMH they must be rich. Getting a dui is a hassle and waste of money so I hope I learned my lesson because this office only does first offenders dui.

Employee Geraldine was very rude and disrespectful she needs an attitude adjustment very bad…read morecustomer service no stars should be

This program is truly great…read more If you're honest with yourself and open to the process, you will absolutely see positive changes in your life. Greg, Loretta, Amy, and Vincent -- thank you. You didn't just help me get through the requirements of the program; you gave me an experience that will stay with me for a lifetime. Going through this program forced me to face who I was when I first walked through the doors, while also helping me address parts of my past that led me there. In my opinion, it genuinely helped me become a better person. I highly recommend this program. If you're about to begin this one -- or any program like it -- I truly encourage you to take it to heart and participate fully, especially during group meetings. The more you're willing to share, the more you'll get out of it.

This program I recommend 100% they are great very friendly and awesome. They will work with you,…read moreGreg, Amy, and Gabby were very helpful and friendly. They help me with everything that I needed to take care of 100%. I recommend everybody who needs a DUI program should go there. The type of care I received from all of them was 100% on point they took care of all my needs.

What an amazing program! I want to thank Miss Anita for being my counselor for 9months and for…read moregetting me through each week to getting better and better and making more responsible decisions. It wasn't easy in the beginning but having all of the support of the people in class and not feeling alone truly is rewarding when going through this. Thank you so much! -Lindsay B

Miss Anita's course was extremely beneficial and expertly run. I would recommend it to anyone.read more

I am writing to express my dissatisfaction with the service I have received from Juan, the manager,…read moreand his team. Unfortunately, my interactions have consistently been negative, leading to a frustrating experience.Rudeness and Attitude:Each time I call, Juan has been exceptionally rude. He often hangs up on me without resolving my issues, which is not only unprofessional but also disrespectful. This behavior has been mirrored by his staff, who also display a dismissive attitude.Failure to Perform Duties: It seems that the workers are not fulfilling their responsibilities effectively. I have missed work for classes that I was assigned to, only to be told later that I am not on the roster. This kind of miscommunication is unacceptable and has caused me significant inconvenience. Desire for Higher-Level Communication: I would appreciate the opportunity to speak with someone in a higher position to address these concerns. It's crucial for management to be aware of the issues occurring within their team to ensure better service moving forward. I hope this feedback will lead to improvements in communication and professionalism within your establishment. Thank you for your attention to this matter. If i could leave zero stars trust me i would

The High Road Program has good intentions and does good work, I assume…read more However my "counselor" was a vortex of educational compromise. I am not going to name them but, for more on this, and I do mean moron, you will know if you got the same counselor I had when they repeatedly say "you know what I'm sayin" when they can't articulate thoughts effectively. It's a lot! Regularly contradicting themself. Overly repetitive with nothing substantial to say. Good Lord save you if you ask for explanation or clarification on what they are reading to you. It seems counterproductive to have a addiction treatment "professional" that struggles through reading the Suggested Approach of the slides as opposed to actively educate. Not to mention their remedial ability to pronounce routine recovery terminology or speak knowledgeably about related subjects, but when you find out that an AA in Liberal Arts from a community college is sufficient to meet the employment requirement it makes more sense... Good luck!

Scams for sure. But when you have to obey by the law, you have to do what you have to do. I only…read morehope they don't use this against me as I have proof of time/date it was posted.

meh, if you gotta do it…read more There are pros and cons, but ultimately you probably got yourself into that situation so sack up and get it over with. I put in about 2.5 years because I dragged my feet for a year but I am done and plan on never having to do any of these programs again.

I had a great experience at the ABC Traffic School Anaheim office…read more When I first came in, I was honestly confused and overwhelmed by the process. There was a lot of information, paperwork, and requirements that I didn't fully understand. I had several questions and wasn't sure what I needed to do next. Monse was incredibly patient, professional, and helpful throughout the process. She took the time to explain things clearly and helped me understand what was required. Even when I was frustrated and confused, she remained kind and professional. What stood out to me the most was that she treated me with respect and understanding. I know the staff deal with many people and many different situations every day, and that can't be easy. Despite that, she was still able to help me get everything sorted out. I actually asked if I could bring a small gift to thank her, but she told me staff are not allowed to accept gifts. So instead, I wanted to leave this review because I truly appreciate her help. Thank you, Monse, for your patience, professionalism, and kindness. You made a stressful situation much easier to handle, and I am very grateful. By Christine

I was pressured into writing my first review, so I wish I could delete it. Not even sure why I did…read moreit, I was in a pretty vulnerable mental space. Rosa or Rosie at the front desk is extremely rude and harsh. She made me cry once in the office, I was feeling so guilty about missing a class. I was deep in addiction and trying to make things right, and she made me feel like the scum of the earth. The young man in the front is very kind and patient and deserves accolades. He was always patient while I sorted through my paperwork. I always made it my job to get all my emails from my AA classes and highlight the dates and times to make it easier for them to count them up. I spent a lot of money here, and I don't plan on ever having to do it again. I appreciate that they have online classes, but the rules are very strict. Some counselors make the classes more freeform than others. I definitely loved counselor Mario. He made the time fly by. We would discuss philosophy, and he was very introspective and helped us open up and see how there are other factors besides addiction that have led us to where we are, including unhealed trauma. Mario's classes many times felt more like an open format AA meeting, and it was especially helpful when others participated and contributed to the discussion. Sometimes we'd really get deep into one person's story, other times we would laugh, sometimes we would cry. Often we told cautionary tales. Lessons were learned and I'm better for it, even though I never want to do it again. Going in person is slightly more relaxed than online. I only went a few times but I'd always see people scrolling on their phones in person, meanwhile we'd get called out online immediately. Follow the rules and you'll get through it. DON'T MISS CLASS OR IT'S $30!! And if you go more than 21 days without a class, you have to go back to court. That's not ABC's fault, it's the law. Be careful if your class falls on a major holiday. Set alarms so you don't forget to go. And you can't be in a moving car or outside during class, this seemed to be the rule that people misunderstood the most. You can do AA online, or Recovery Road is right around the corner. Just be sure to get your card signed or email confirmation. Whatever you do, don't miss an appointment here, they don't make it easy for you.

Started program here 7 weeks ago and it's been going g great! Ms. Francis is awesome and knows how…read moreto make class interesting. The participation from everyone is great too! You can share as much as you want or as little as you want. Only complaint I have is that they're putting too many people in the classes. Maybe it's just my opinion. I counted 20 people total in a small 12x12 room (estimate). Not sure what the max capacity is for that room because it's not posted but sure seems like too many.

This dui program is great. I have Mrs. Debra as my counselor and she's amazing at her job and does…read morea great job making us feel very welcoming. You're the best Debra :)

Jasmin and Victoria are the sweetest front office. Very helpful and kind…read more Andrea is pretty okay too.

Please read ... I don't normally post bashing reviews but this company takes the cake . I was in an…read moreaccident and was admitted to the ER , I had to undergo surgery and stayed in the hospital for 3 nights . I missed my class , a they charged me a fee for missing . I explained to them my situation , and obvious documents to prove it . There policy is they don't waive fees no matter what . I asked the corporate lady if I died would I stay have to pay a fee , which quite literally almost happened thus being in the ER . she said that was a rude questions and hung up the phone . I'm honestly in disbelief how barbaric , rude and money hungry this company is . Staff is rude , fav saying is " I don't make the rules I just work here " This company is the cheapest for sure , but use at own risk . As you see the other reviews are bad . I'm a 12 year military veteran and I thought I've seen some messed up things , but charging someone a missed class fee while there in the hospital getting a emergency surgery is crazy work like I said before .. I have all the medical documents