1. Jackson Hewitt Tax Service

1. Jackson Hewitt Tax Service

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Austin, TX

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Jackson Hewitt Tax Service

3.5 (13 reviews)
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Services - Jackson Hewitt Tax Service

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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Dimov Tax - George Dimov, C.P.A.

Dimov Tax

(112 reviews)

Dimov Tax has done our taxes since we moved to Texas a few years ago. We had to file in California…read moreand Texas the first year and also had a few complicated situations that required help navigating. Their team is responsive, detailed and very helpful. I plan on continuing to use them and would recommend them for your tax needs.

Addendum (07/23/2026):…read more Don't worry I have fully accepted in my conscious that I AM NOT GETTING MY MONEY BACK, and I'm doing this so you don't have to go through it. I wish I could give this company a zero star, so incase you were wondering why there aren't more 0-1 star reviews it's because it's half bought and paid for . Upon reaching back out to me to "resolve" my issue, it was structured in a way where they held my refund hostage, and as a matter of fact, it's not even the full amount I was "offered" $460 refund so long as I take my review down. Now that had pissed me WAY off more than me missing out on my full amount, because now I understand I was led to believe that these are all genuine reviews, which in my eyes looks like VERY BAD BUSINESS PRACTICE and I can only imagine the less fortunate who come to this firm just to get screwed over on their last dollars (I am blessed to for this to not be the end of my world). Let alone they would not just refund because I requested a charge back to my card that I used to pay and well my credit card company is no help to get the funds back for failed service. Don't believe half of what you see here because I'm understanding this is paid biased reviews which is just shady. A big screw you to this firm for screwing MULTIPLE people over and holding their refund as a bargaining chip for dishonest reviews. If you want to experience highway robbery and bottom of the barrel service for your taxes that will have you end up in more tax trouble than you started with? Well look no further than Dimov Tax! It is so unfortunate to have to write this due to how frustrating this company which is odd, because I did my taxes with them in 2025 and it went "okay." This year 2026 was nightmare, I asked these folks to help me do my taxes, charging ~$600 which extremely overpriced considering this office uses Intuit which means at this point their process should be automated... they aren't truly trying to crunch numbers. With that being said, its even more ridiculous that I did not have a completed version of my taxes 100 days after I paid... and this is after days of me pulling their teeth in order to get information on where my tax filings were? Finally I decided to go to a very local tax office in Cedar Park and they resolved my issues within 5 days! So that makes emergency question: what in the actual hell is going on in this office if this is all automated, and another office of just 2 people were able to figure things out within 5 days, in which it took this office 100 days. Oh by the way, I tried to request refund for failure of $600 back, it got declined, so I can kiss $600 good- bye and pay late filing fees. I would keep writing more reviews if it were possible so other people who are not as fortunate, to have to go through all of this frustration and lose a lot of money over company who can't get their job done correctly and on time. Side note: I can totally see AI getting rid of this company for their incompetence and failure of being able to provide service.

Blaine Gary CPA

Blaine Gary CPA

(10 reviews)

I started an architecture office in 2011 with a passion for design and enthusiasm for the future…read more Everything was great except for my books... I had no idea how to structure a company with regard to the IRS. I was too small of a business for a big CPA practice, yet still wanted to work with a profession who would take the time to make me feel like everything was being handled correctly. Blaine Gary was the solution. I have worked with Blaine for years. In the early days, I would give him and his team boxes of receipts and bank statements and they would make sense of all the chaos. Am my company grew, Blaine was their to offer guidance on how to file certain purchases and even how and when to switch from a Sole Prop to an S-Corp (if you don't know what this means, hire Blaine). Better yet, his knowledge of the tax code saves my company money by not overpaying. I wholeheartedly endorse Blaine Gary, CPA for freelancers and small companies. His honesty and integrity instill confidence in his work and his personality meshes perfectly with the Austin way of life.

At the end of 2012 and I started looking for a new accountant and man am I glad I found Blaine! I…read moreneed an accountant who can really help me grow my business and handle my tax burden in the smartest way possible. In our first meeting, Blaine spent tons of time finding out about my business and my goals and he's been the only person to really explain to me why I should consider filing as one type of business entity over another. By the time I left his office, I had signed up for his monthly bookkeeping services and his tax services and I am still very happy with my decision. Blaine even referred me to a great financial advisor, who helped me get my retirement accounts in order and on the right track. Blaine is very professional, efficient, organized (I tried to talk him into coming to organize my office :-)) and friendly, and he's always there to answer my questions. I'm so grateful I found Blaine...I highly recommend him to any small business owner!!

Ellen R Shaffer CPA

Ellen R Shaffer CPA

(15 reviews)

Ellen claims she doesn't treat everyone poorly, only me, but my experience with this CPA has been…read moreanything but enjoyable. I reached out at the very beginning of 2023 for her help to sort through some previous issues with my tax filing a previous year and to catch up my taxes for 2021 and 2022 because I was behind. I expressed to her how important it was that I got the finance stuff under control and it was something I needed to take care of ASAP so I could move through 2023 with better tools. She ensured me she would take care of me so I agreed to work with her. Come April, she barely finished my 2021 taxes and said she was filing an extension for my 2022 taxes. Needless to say, my taxes were filed ON October 15th, which she blamed me for, for not signing the paperwork as soon as she finished it at the end of September, but I just wanted to be able to look over what she did before I submitted which I believe is fair. She said she was setting me up with a payment plan, but my payment plan was never submitted even though she told me it was. She also suggested I file as an s-corp and mentioned this multiple times and I said, "ok, just let me know what you need from me." but nothing ever came of that so I'm sure I'm paying more in self-employment taxes than I need to. I owe the government money for multiple tax years and I received a menacing letter from the IRS to which she responded, "It's not a big deal. That's just a scare tactic." But, it very much IS a big deal to me, my bank account, my business, my goals, etc. Also, it took me texting 3 weeks in a row trying to get ahold of her to ask about these letters from the IRS. I finally got fed up and asked if I needed to find a new CPA so she finally responded that she was recovering from surgery so she didn't respond even though the read receipts showed she saw my texts immediately after I sent them. I specifically asked her if she was familiar with Profit First because I wanted to use that model of accounting and she said she did know it well and we should have a zoom meeting that she could charge me for to talk about it. I agreed thinking I would get the information I needed, but when we got on the call, she stated she actually didn't know anything about Profit First, but she did some googling prior to our talk and then just told me things that I already knew from reading the book. I wanted specific information regarding MY business and the way MY books were, but she just told me generic percentages that didn't even work for me. She repeatedly told me how much time she took out of her personal life to try to learn this just for me as if I owed her for doing her job which she actually lied to me about knowing. I also don't think an accountant learning about another form of accounting is something SO crazy for an accountant to do that it should be brought up over and over, but maybe that's just me. When this all finally came to a head with the IRS documents and her refusing to help me sort it out quickly because it was "no big deal," I asked if the way she was treating me was typical and she then told me no, that it was just me and I am one of the most uncooperative clients she has. (I expressed to her early on that my office days are always Mondays so that is when I can catch up to anything I have missed during the week as I'm out in the field most of the week.) So she would send me a text late on a Wednesday and then text repeatedly if I didn't respond immediately. Even though every time I asked for help, she would claim she was way too busy to respond to me. She always said she had SO many clients to help ,she just didn't have time for me and then if she needed a response from me about something, it had to be right that moment or I became the "difficult client." As a small business owner myself, I would NEVER call someone uncooperative because they didn't text me outside of business hours. And in my opinion, her choice to wait ALL YEAR to start my taxes isn't MY FAULT. If she would have been working on them when they were supposed to be done, she wouldn't have had to rush to get them done by October. My advice to you, if you're someone looking for an experienced CPA who cares about their clients and their money, DON'T HIRE ELLEN. You will lose progress you have made and then be even farther up the river without a paddle and you won't have any idea what to do and she won't care. Hire someone else.

Ellen is a kind person with a lot of experience. Once she gets going on the work, she is persistent…read moreand meticulous with the process. Having now sent in the tax forms, I have comfort that it was the best return I could have filed. Because she is busy, it is important to keep checking in to make sure things are still progressing; perhaps Ellen needs an assistant to help her, but that's beyond my purview. I trust Ellen and that counts for a lot.

Jackson Hewitt Tax Service - taxservices - Updated July 2026

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