I had high hopes for my EQ home but the experience has turned into a nightmare. If you are…read moreconsidering purchasing,I would highly suggest you reconsider. This is not my first home or new build home so I understand what homeownership entails. My last home was with a builder with a "bad" reputation. The finish work, craftsmanship and attention to detail of that company far exceeds EQ. How EQ deals with multiple ongoing issues within the home continues to be unsatisfactory. Fool me once #neveragainEQ

Stay away from this builder ! Poor quality work , cheap materials, customer service below any…read morerating (it takes weeks before they give you any answer except " we will update you " ). Company breaks their own promises like no tomorrow. Warranty department does everything possible to avoid responsibility and fix the issue. Appliances department does want he wants without even letting you know about the changes or delays. Bottom line do yourself a favor and stay from this company if you want to get good quality house and reliable customer service.

Stittsville Townhome. Two obvious building violations, no self closing hinge on interior garage…read moredoor and no P Trap under kitchen sink, straight to sewage...smell. Can't imagine how many other violations behind the walls, cheap, terrible workmanship. Regret this purchase so much, stay away from any mattamy home!!!

Minto Brookline Stage 1 has been plagued with delays and false closing dates. We are on our third…read moredelayed notice. It has been more than two years since buyers have initially signed the contract and still there is no clear end in sight. Home buyers have been given short notice of delayed closing giving them very little time to arrange accommodation. Most of the buyers have either sold their property or renting temporarily. Given uncertainty with the closing dates, we have to scramble to find temporary accommodation. All of the uncertainty and false closing dates has taken a toll on our personal and work life. We regret making the purchase from Minto and completely dissatisfied with the experience. The Tarion warranty is outdated and does not provide adequate buyer protection capping the compensation at 7500. Tarion should allow buyers provide added compensation in case of prolonged delays and limit the number of delay notices that can be issued between firm and outside closing dates. Being a reputable builder, we call on Minto to set higher standards and do the RIGHT thing. 1) Provide adequate compensation for delayed closings beyond Tarion guidelines. Minto charges 220 dollars if the buyer delays the closing. How about we apply the same penalty for Minto for each day of delay? 2) Provide clarity in closing dates. Giving short notices of delays is causing a lot of stress and anxiety. Give certainty of closing dates rather than last resort. 3) Be honest about what is impacting closing dates and causing delays. We have heard excuses from sub-division registration to easements to the stormwater pond. Lately we are hearing that there are disputes with the land boundaries. If the builder is dealing with disputes in land titles, the delays can be longer. GET YOUR FACTS straight. 4) STOP making excuses and blaming other parties. Be accountable for your failures. 1/25/2024: Despite numerous attempts to reach out to Minto. They have not been to able resolve the issues. They keep fabricating excuses.

From the owner: Kanata is Ottawa's West End connection to the high-tech industry. Minto Communities in Kanata…read moreoffers the stylish and family-friendly communities of Brookline and Parkside at Arcadia, close to some of Ottawa's best shopping centres, services, schools, and lush green spaces. Parkside at Arcadia is located in the heart of Kanata's shopping and entertainment district, this exceptional new community offers the utmost convenience, accessibility, and comfort. On sale this fall, this community will feature brand new designs, and more. Brookline, represents forward momentum, meant to inspire a sense of place and progress. Conveniently located on March Road, Brookline features Single Family Homes and Townhomes in a community surrounded by nature with a 6-acre woodlot, two pathway systems, and two future parks. Stay tuned for new Minto community coming soon, Abbott's Run! Uniquely located in the north end of Stittsville near Kanata and along a future LRT stop, Abbott's Run is where hidden gems are as close to home as urban amenities, and where there's a fit for everyone. Phase 1 of Abbott's Run launches early 2023.