I never needed any sort of aligners growing up but they always remained high on the list of things…read moreI am gonna spend "big boy" money on. Finally, the time came for me to look into Invisalign so I booked a consultation to see if it was the right fit for me. After scheduling a time and completing the mountain of documents needed before the appointment, I went in for my consultation in the middle of June. The process did not get off to a good start. I was left waiting in the lobby for a good bit after my appointment start time. I could do without the freaky party music playing in the lobby while you wait but maybe I'm just being a grumpy old man. Nonetheless, once the ball got rolling, things started to brighten up. They took photos of me smiling from just about every angle so make sure to get dolled up before the appointment. From there, I got x-rays done of my teeth and then they mapped out my mouth and teeth in 3-D using a magic wand. After all the test and scans were out of the way, Doctor Avey introduced himself and outlined what the plan would be for my Invisalign. I was shown a rendered before and after of my teeth, an explanation of the process of Invisalign, and he told me the anticipated timeframe. After this, I was left with the office manager, Valentino, to talk billing. He laid out all the options I could use to pay for the Invisalign. I was already planning on paying in full to get the 10% discount. I usually do not like to make such big purchases on the day of so I opted to put a down payment and sleep on it which Valentino was very respectful of. My trays were ready about 3 weeks later so I went in for my second visit. I completed the rest of the payment and I was taken to the back where they immediately began to put the composite attachments on my teeth. From there, they fitted me for my first tray and showed me how to properly handle the trays. At this point, Doctor Avey came in to do a final check and then I was sent on my way with 20 weeks worth of trays. The whole process should take about a year but I figured with the initial stage complete, I could go ahead and make up my mind about this place. All the staff was really kind and talkative throughout the process, which made me feel more comfortable. For some reason, all the staff have very nice teeth and they are always smiling. There is modern, clean equipment throughout the office. Doctor Avey seems to be very knowledgable about his craft which makes it very easy to trust him with your teeth. My whole treatment cost about $6,000 which seems to be around the average for Orthodontist in the Carolinas. It is definitely an investment and can feel overwhelming in the beginning, but I am glad to have started the process and I look forward to the results. I do not have any experience with any other orthodontist but I am glad I was able to get treatment through Doctor Avey.

Paid $6,000 up front. They were very nice, rang a bell, I then left as a patient , got my…read moreInvisalign and now it's been well over a year... no calls for a checkup, called and texted several times. Went in once because the glue kept falling out for the bands. They won't return my calls. Horrible service.

I have a child who needed braces and we were referred to Murdock Orthodontics in Indian Land. When…read morewe made the appointment over the phone with the receptionist, I knew right away that this office cares deeply about each patient new and current because she was genuine on the phone and made sure that we had all the necessary information and was willing to help out anyway she could. When we get to the office, we received the same type of genuine attention and care from the receptionist. The free consultation took about 15 minutes and Dr. Murdock was professional, easy going and down to earth. He was able to explain in layman's terms what was happening with my son and what needed to be done and how long the treatment would take. Neither the staff or Dr. Murdock put any pressure on us to commit right away but gave us the financial information and also gave a referral to another orthodontist in the area so we would be able to compare. To me this showed how honest and sincere Dr. Murdock is. WoW! In the end we decided to go with Murdock Orthodontics because of the friendly atmosphere, budget friendly, the great customer service and of course Dr. Murdock. He has a great disposition with children and is able to make them feel at ease and comfortable. When I noticed that my other child might need braces, I immediately took her there and Dr. Murdock was very upfront and honest about what he recommended, he provided the same attention and friendly disposition that I've come to know. Even though my daughter doesn't need braces right now, I know in the future where to take her. I couldn't see myself going anyplace else. A big thank you to Dr. Murdock and staff for the wonderful service and smiles you provide.

Good, but so very much overpriced. Not very good at being sensitive in the dental cleaning and just…read morework in the mouth. Not very good with my kids either.

I cannot speak any more highly of Dr. Sellers and his amazing team. After scouring dozens of…read morewebsites, I found someone willing to try something other than jaw surgery on my daughter. I could not be happier to say he did it. My daughter's smile is perfect and surgery was avoided. We live 45+ minutes away (its worth it) and we are back again with my second daughter seeking treatment so Dr. Sellers can work his magic on her jaw. I wouldn't go anywhere else. He's proven surgery isnt always necessary. Thank you so much!

Best practice and great staff! Love coming here and even more now since they have moved to their…read morenew offices.

My daughter just loves the staff. I only wish that it wasnt costing me so much to fix her teeth!…read moreHaha

This is the BEST orthodontist to go in the Carolinas. We're in and out in no time great customer…read moreservice and they treat my son very well. A+

I cannot speak highly enough about the overall experience and care that I have received from Dr…read more Reynolds and his team. I am a recent transplant from NY and had to transfer my orthdontic care. Dr. Reynolds came highly recommended from several neighbors and I could not have been happier with my choice. He was so understanding and caring, even willing to adopt a new aligner product (3M) to be able to successfully continue my treatment vs try to change me to invisalign half way through my journey. His staff is always accommodating, kind, and very friendly. When I needed a recommendation for a periodontist and a family dentist I came right to Dr. Reynolds for his recommendations. Not surprising, he steered me in the right direction each time. Clean facilities, super friendly staff, and a very supportive and caring experience overall. Five stars plus!

Reynolds Ortho is great! They give great attention to their patients. Scheduling has been easy…read more They've answered all our questions. We highly recommend Dr. Reynolds and his staff!

They are the Best!! From the Doctor to the Staff!!! I love how they explained the process and…read moretreatment plan with us. Everyone was so passionate, knowledgeable and helpful! I'm so glad my son is with Smile Doctors by Tripp Leitner Orthodontics! This investment is worth it!!! Thank you Dr. Tripp and Staff Parents of Jace, Lanelle and Corey

I was a patient in the past of Dr. Goody and when my kids needed braces I immediately thought of…read moreDr. Leitner and his practice. Everyone is super friendly and helpful. My only suggestion would be that for new consults, they offer a welcome packet upfront and tell you what to expect. My girls were taken back immediately for x-rays but I really didn't know what was going on at the time. I mentioned this to the front desk and they were very understanding. We have had to go back a few times for a popped brace and a wiggly wire but everyone was very accommodating.

After coming back two years later to replace my retainer, the people here are still extremely rude…read more They made cry after my appointment because of how rude they were. Not only did the front desk lady make a scheduling error and tried to blame it on something else, when I was done with my appointment she was sitting there on her phone, browsing, as if I wasn't there. Then when I was getting my retainer put in, the lady was forcing in my mouth knowing that it wasn't going to fit (I have worn my retainer every night since I got them off. She was explaining that it might have shifted due to the air bubbles and whatnot but how would it have moved that much of it's the same shape as my mold, but anyways...). She could tell how uncomfortable I was but still continued. The other front desk lady was watching and said "oh that sounded like it is going to chip a tooth" like I was thinking it too but who says that to a patient. Yes they did and okay job with my teeth, but I hated going back because of the way I was treated. I would not recommend this place because you have to continuously go back. Like sure if it was a one and done thing I say give it a try but not worth it to be disrespected. My sister and I went here and she didn't like them either. My mom switched to a different orthodontist for my other siblings, if only she switch me too.

Update: the retainer that was hastily installed and not checked when we identified a problem and…read moreasked for help broke free of its mount on one side while we were on vacation, yay. This resulted in a sharp wire free to poke my husband's tongue for a few days. Immediately called Dr. Tripp's office to make an emergency appointment and were told they were booked solid but could squeeze us in at a time that wouldn't work given the drive time home. Ended up calling Dr. Sellers, where all of our kids are now going (and we are very happy), and he was able to see my husband this morning to repair the fixed retainer for a nominal fee. The assistant about fell out of her chair when he told her he'd only had it for 6 weeks. She pointed out how there was a huge "ledge", which they are trained in Ortho Assistant 101 to avoid due to its ability to trap plaque, etc. along with missing bonding material on one side-the exact issue my husband had been trying to convey from the get-go. She rebonded and built up the retainer and explained the best way to keep it clean, while providing some samples of oral hygiene tools, which Dr. Tripp's assistant didn't bother with. There were no hygiene instructions provided whatsoever when the retainer was first placed, and I can say as a dental hygienist that flossing with a threader, using a water jet, and/or proxy-brush is critical with a fixed appliance to avoid gym disease and decay. How an ortho office sees fit to skip OHI is deeply concerning. I've see too many people lose teeth to gum disease due to lack of education. What a missed opportunity. Thankful we already had this knowledge but sad for all the patients being sent through the conveyor belt without any instructions or follow through. On a side note, Dr. Tripp did call me when my review was posted, but I was unavailable and didn't bother calling back as it's too little, too late. Hopefully he's able to get a handle on the operations of his practice. There certainly is no shortage of patients and they are still accepting and seeking new ones as evidenced by the calls I get from the staff asking me to bring my 3 kids back in.

Totally agree with Stefan's review. Dr Howell has retired and the dentist turnover has been…read moreridiculous. Use these people only if you have no other choice.

This place is a waste of time. They don't check insurance and try and charge like you don't have…read moreinsurance then say we can give your money back as a credit once the insurance pays. I know they are here to make money but it's overt. Take care of the people you are serving