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    Murdock Orthodontics

    4.0 (3 reviews)
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    10 years ago

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    Waxhaw Dental Center

    Waxhaw Dental Center

    1.8(12 reviews)
    5.4 mi

    I am happy with their service in terms of the cleaning and other work... However, when it comes to…read morenew patients, this office has got to communicate more effectively up front regarding the expectations of what kind of work will be done on the initial appointment. I believe this office makes an assumption that new patients will understand that there is an initial assessment to be done before any kind of cleaning, fillings, etc etc work will be done; however whoever is setting the initial appointment is NOT communicating that expectation. They are making it seem like there will be a cleaning to be done on that initial visit. Nice people, very friendly atmosphere, but they have to improve that initial expectation. Thanks.

    AVOID THIS PRACTICE AT ALL COSTS! #1 - My family of 4 have been patients for 2 years at Waxhaw…read moreDental Center. For every single appointment we have ever scheduled (each of us 2x per year - that's 16 appointments) they call us a week or so before to reschedule. We have NEVER had an appointment scheduled 6 months in advance honored. #2 - At every single visit they try to upsell expensive dental procedures to me and my husband which we find incredibly irritating, but we always politely decline. At my last visit for my 6-month cleaning, the hygienist spent an hour telling me I have advanced periodontal disease (which was not the case 6 months prior) and that I now require a super deep cleaning involving periodontal scaling and root planing!! I was skeptical that my dental health had suddenly and so rapidly declined that I stated I'd like a 2nd opinion before I move forward to such a treatment. THE DENTIST REFUSED TO CLEAN MY TEETH saying I no longer qualified for a general cleaning because of my diagnosis! Then, she wanted me to sign a form stating I was refusing treatment. I didn't sign a damn thing and bolted out of the office telling them we would NEVER go back. I went to a new dentist today and, low and behold, she told me I have perfectly healthy teeth and gums with some minor bone loss to be mindful of, but not requiring periodontal scaling and root planing!! I am planning to file a complaint with the NC State Board of Dental Examiners.

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    Murdock Orthodontics - orthodontists - Updated June 2026

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