Very qualified plumber. He came timely and explained the problem in detail and fixed it in timely…read moremanner. Really appreciate all the help he provided.

I posted a marvelous review on Google, but will say Chatta Rooter Plumbing was fantastic! They came…read moreout to check my septic system, just to make sure it was running right. Couldn't have been more pleased!

We contacted Hughes Septic Service about a problem we were having with our field line. Ed came out…read morethat very evening and gave us a very reasonable estimate for the job. He and his crew worked several hours on the problem and finished it that same day. The Hughes Septic team was a very pleasant group of men and took pride in the finished project making sure we were satisfied with the end result.

we have been having issues with our septic system. we contacted hughes septic serivices and the…read moreproblem we were having was corrected in a few hours. ed and his crew did a great job. he is very pleasant to work with and wants his customers to be satisfied with the outcome.

Shows up when they said they would. Charged what was quoted job was completed satisfactoryread more

I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

Great service always goes above and beyond to make sure everything is working Very happy Customerread more

We were not your typical (easy) septic cleaning case. The guys who came were so great - Nice,…read morefriendly, knowledgeable. They had to make 3 trips because of issues on our part, but they were wonderful. I highly recommend them.

Great punctuality, great service, very friendly. Just all around great experience. I definitely…read morerecommend Keith Lowe to everyone.

We had an emergency need for septic service after recently closing escrow on our home in…read moreSummerville. Keith came right over and had us gas company to know where gas lines located before digging. They came that day. The Lowe's came the next morning as promised. Very knowledgeable, friendly and indicative. We had tried 2 other services who couldn't come. They are reasonable also. Highly recommend

Great Service. Living in a more remote area is not easy to find dependable workers. Seth came when…read morehe said he would and fixed our clog and cleaned up our bathroom. The price was very reasonable. I would highly recommend this company

These guys just got caught dumping sewage from septic tanks in the national forest and water ways…read more The owner has been arrested. shady

awesome company great service came out and took care of my backup . highly recommend this group of…read moregentleman

Overpriced and shoddy work. Needed a new septic field according to them. Took them over a month to…read moreinstall. Multiple excuses for the delay. After they started the work they informed me they don't do concrete work even though they knew ahead of time they would need to cut through my driveway to lay the new lines. No offer to have someone else come and fix it, just hey, that's what it is. Then they cut through two major drain pipes leading from my house to the street. Tried to hide the mistake by burying the trench back with dirt. Didn't attempt to fix it. Didn't bother to tell me they broke the pipes. Just hide and move on. In the process of digging the trench lines they cut thru power lines to my shed. Those lines also fed the street lamp in the backyard and pump for the pond. Again, not a word from them that they screwed up or an offer to fix it. There was a nice tree next to the pond and they specifically promised it would be okay after I informed them I wanted to keep it. Tore it down while I was gone and claimed it couldn't be helped. To top it off they didn't even haul off the tree or the large chunks of concert they cut out of the driveway. By the time they finished it was raining so hard they couldn't properly smooth out the yard leaving large mounds of dirt everywhere. Claimed they would come back and regrade the yard after weather improved. After calling (actually texting) as they don't answer the phone and their voice mailbox won't take any messages, it took me nearly 6 months to get them back out to finish the job. If they had been cheap then I would agree, you get what you paid for. But they were very expensive for the horrible service they provided. See attached photos.

Septic leak in backyard......I had quotes from other BIG NAME companies. I found Rick by accident…read morethrough my wife. He came out and gave me 2 estimates, the best and worst-case scenarios. Thank God it was the lesser of the 2 evils and he had the septic repair done by the time I picked my daughter up from school. Compared to the quotes I was given he saved my 1000's of dollars....I highly recommend him to anyone in Chattanooga .... because of his promptness and great efficiency in repairing!!!....100% my choice!!!! The pictures are too gross to post!!!

I called this company because I was nervous that my septic tank was leaking. It was Memorial Day…read moreweekend and Rick answered. He said I'll come by Tuesday and see what you are talking about. I thought the ground was wet and I could smell urine in one of my bathrooms. He came by to review and said that everything is fine. The softness in my ground is ground squirrels, however, the system looks great. I was so relieved. When he was leaving, I asked about how much I owed him for the visit. He said just give me business going forward. I was so surprised and just pleased that this guy is so honest and fair...trust me....he WILL get my business going forward