Two out of our three vehicles have been serviced by this location, and our third vehicle will be…read moreserviced this week. The staff is very professional and the work is done in a timely manner

Always very friendly, welcoming and informative. Whether you…read morejust need an overall inspection or some much needed work, your inspection report shows the good, the questionable and the must haves even with photos. Courtesy shuttle is DEFINITELY a plus. Stay BLESSED!!!

This is the worst place and most unprofessional business! Joe is very rude as I had cancelled a…read moretire order within 2 days after our order. He did not get the message apparently and called me out for an unpaid balance of $22.00 which I owed and then paid. He accused me of not responding for 2 weeks which is false as I responded 2 x during the 1 week. He also accused my husband of almost hitting his car that was parked close to the entrance of the garage entrance. He also accused my husband was intoxicated. Really? Who does that? Number 1 , my husband does not drink. There was purchase of Non Alcoholic beer in his car. So what? He texted me on his personal cell and got mad that I texted him back and then he stated he was going to block me!! This should be a big fat -10 rating!!

I have been taken advantage of over and over when taking my vehicle to a dealership and other auto…read moreservice places. I recently was convinced to pay $800 for $400 tires. They were really bad tires. I realize I have to take some ownership in this, but it is a little difficult for me to trust the auto care service world.. A while back, a man knocked on my door and sold me a coupon book for Shawnee Auto Service Center. I decided to get my free oil change and get out of there. When I arrived, I explained my recent experiences. They were so nice, so professional, and answered so many of my questions. Shawn (sorry if I spelled it wrong) took me outside to show me and explain things that needed to be repaired on my car so it would be safe for my next trip. They did an amazing job. I will be returning. I highly recommend the coupon book. It saved me a ton of money. I will be returning.

Customer Service is Terrible!! DO NOT BRING YOUR CAR HERE!!! You will be told one thing and they…read morewill NOT keep their promises!! The staff DOES NOT communicate with one another when there is an issue with your car!!!!

was referred to Grady's a few years ago and I love their services! I've had an engine and…read moretransmission replaced on one vehicle and extensive work on three others to my satisfaction. I also referred family and friends as well and no one has negative comments about the service. As long as they're in business...they'll have me as a customer!!!

Exceptional service, great communication, and Joe is a rock star! We dropped off a tire that…read moreneeded to be repaired. They had is done quickly, were very kind, and we will return!

I had a very disappointing experience at this tire shop. As soon as I walked in, Joe was rude and…read moreacted like he didn't want to help me. I then watched him be much kinder and more helpful to other customers. I hate to think it was because of the color of my skin, but the difference in treatment was clear. When I asked about the company's policy, Joe's response was simply, "Google it." That is completely unprofessional and not how customers should be treated. Based on my experience and the many other negative reviews, this place seriously needs to investigate its customer service practices. I've never been treated so poorly at a business.

I don't give 5 star ratings because that means perfection. This location did a good job. Had my…read moretires in stock on the day I dropped my car off. Just wish there was a shuttle service. They're far out there and if you have 1 car you'll need to have some good luck with Uber.

Had my car towed in, they were prompt and helpful! Got it done very quickly and were easy to…read morecommunicate with.

Randy helped me out when I had a nail in my tire. I showed him this picture to save him a trip to…read moremy car to inspect it. Looking at this picture he thought initially I would need a new tire. Of course every car owner hopes for a repair but new tires are part of life so he quoted me some and even called the parts people to get me a new tire sent to that location ASAP. I ubered home since we have 3 cars I didn't need it right away. No big deal. Got back to work. Well he called me probably less than an hour later and said they were going to be able to repair it!! He could have given me a new tire that I already agreed to and made more money off of me but because he is an honest man I got out of there for $23! Thank you so very much!

Told them I had knocking under my car... $1100 later.... STILL knocking! I have used them for YEARS…read moreand never have I ever been so dissatisfied with their service. Do NOT use them unless you need tires, I probably wouldn't do that! Especially if you are a LADY! Do not go alone!!!!

Absolutely never going back again! This is the 2nd time I have been here and the price of…read moreeverything is outrageous. They also are horrible about telling you how much it will be until hours after you been waiting. I dropped off my car at 730a this morning amd just got my car back at 230p. On top of all this I get into my car and it smells like cigarette smoke and I have never smoked in my life!

We originally came here after the dealer quoted us an outrageous price to fix our AC. They found…read morethe issue and fixed it in a faster time and for 1/3 of the cost. We have gone back to them for several routine maintenance things. Their staff is friendly and helpful!

Upon receiving my service request on Yelp, Rick followed up and kept consistent communication with…read moreme. Being a traveling contractor, he had a previous project run over but was very good about communicating this and keeping us in the loop. Once he arrived, he got to work diagnosing the issue we were having starting my daughter's car. He was able to fix the issue and also corrected work previously done by Firestone that was causing issues with the car starting. If his mechanic skills weren't enough, he got our yard looking A+. My children haven't stopped complimenting his work and it's been almost a week. His price point, honesty and quality is worth sharing with others. If you're looking for honesty and quality workmanship, don't hesitate to contact Rick.

From the owner: We take care of your home, how we take care of ours. Routine Lawn Care, Gutter Cleaning, Yard Clean…read moreUp, Debris Removal, Brakes, Oil Changes, Simple Tune Up and More.