In my experience, this clinic felt more focused on charging for additional procedures than…read moreproviding clear answers. They repeatedly recommended tests for my dogs but were often unable to explain what was actually causing the problem. Instead, they would suggest even more testing, sometimes to determine whether the medication they had prescribed might be causing new issues. I was also frequently told that my dog needed to be sedated for additional diagnostics. Even when the likely problem seemed clear, sedation and more procedures were still recommended before moving forward with treatment. It left me feeling like unnecessary tests and sedation were being prioritized over straightforward care. Based on my personal experience, I would not recommend this clinic and would encourage others to carefully consider their options before bringing their pets here.

Were able to see us on the same day, a Saturday. Dr Cuthbert explained things really well, and gave…read moreus realistic expectations for our boxer's prognosis. Sadly, but as we now understood, Hannah took a turn for the worse and we had to put her down a few days later. The staff were very comforting, and they gave Hannah chocolate! How could it hurt her now? She gobbled it up, the first thing she had eaten for days. It was a bright spot in an otherwise very sad day.

They used to be good. Now we seem to only spend a great deal more money for no positive help for…read moreour animals. The staff are nice but the vets seem to be phoning it in, at best these days. Also, for some reason we have an incredibly hard time getting through to them on the phone. We're going to request records and take our pets elsewhere bc all we get with this practice is shrugs and loss.

I have known Dr. Paul 30 plus years and always take my fur family members to him. He is…read moreknowledgeable and very caring with my pets. I highly recommend he and his staff at McArthur Animal Hospital.

Everyone there has been simply amazing. We recently had to euthanize our little cat after a battle…read morewith cancer and the support and loving care she received was incomparable. We ended up laughing through tears as Dr. Sam and Sierra worked to end her suffering and their genuine shared sorrow and compassion was deeply touching. Dr. Chris worked so hard to care for Bat and we are deeply grateful to everyone there. Thank you. We can't recommend this group highly enough. Your pet will be professionally and skillfully cared for by people who truly care and go the extra mile on their behalf. This was my son's first cat and they were so sensitive and patient with our fears, grief and worry.

So far, so good. We were looking for a new vet for our very old cat (18 yrs) and were able to make…read morean appointment pretty promptly. The paperwork was very short and painless upon arrival. It is clear that he is reaching the end of his 9th life and will be our first pet to pass on. We wanted to know how to make him most comfortable in his final days, which ORVH was fairly understanding of and gave some good tips. The vet did, however, try to push an abundance of pricey testing on us. If his health deterioration were a mystery and kitty was not the crypt keeper of cats, age-wise, we would jump at testing. I said several times that I was looking for comfort tips and steps for after he passes (or shows further deterioration or pain). The vet tech assisting him was super sweet and understanding and every staff member was very gentle with Binks the cat. The cost for a routine visit was about $75 (no pet insurance), which is comparable to where we have gone before.

It's taken me a while and several visits to write this review, so I feel I have a good grasp on the…read morecare. My background is in Vet Med - I've been a licensed Vet Tech for 30+ years, working in specialty medicine and academia. So I know the questions to ask, and I did A LOT of research before landing on VVet. I had just moved to the area and knew no one!! They came recommended to me when I started researching and asking other colleagues, "Who do you know in the Knoxville area that is at a great general practice?" This clinic came up a few times, and a few names were dropped. So I read up on the doctors' names given and chose Dr. Dugan. I've had all three of my pets seen there. The first was my soul dog, Ember, who had CKD (chronic kidney disease). She was the reason I needed to find a practice ASAP when I arrived here. She required monthly evaluations and more frequent ones at the end. Dr. Dugan was patient with me, the high detail very stressed Moma. She and her team did almost everything in the room with me. She was gentle with my kids, got down on the ground to ease their anxiety, and gave me time for all my many questions. Her assistants were also gentle and nice. When the worst day of my life came, I wanted to spend the day with my girl and schedule the euthanasia at the end of the day. I was told she unfortunately wouldn't be available at that time, but another doctor could fit me in that evening. I, of course, had to accept that fact because I wanted that time with her that day, but knew it couldn't wait over the weekend. But when I arrived, she and her assistant had made themselves available. Knowing my girl wouldn't have to see an unfamiliar face meant the world to me. They were both kind and compassionate and were willing to accommodate my requests of not coming into the clinic to perform the euthanasia, so we could stay outside in a familiar setting my dog loved (in the car). It was raining, and they still did it!! This is a 5-star service! Since then, my boys (cat and dog) have both needed some care, and each time the service has been great! I had to use Dr. Morrison for one urgent visit, and she, too, was patient and caring with my pup. I'm glad they were recommended to me for general care.

I came here specifically because it had positive recent reviews and I can say proudly I made the…read moreright choice. They were so calming and kind and very loving with my little boy. I expressed my worries about finances early and was able to get exactly what I need for a reasonable price. I'd definitely recommend Village for cat care!!!

We had a great experience there. We took 2 kittens that we adopted to be neutered. We were…read moreanxious. When we checked in. The staff already had their information on labels for the procedures our little ones were to have done. We were quickly checked in. Everyone was very pleasant and kind. Our kittens are recovering nicely. Would recommend this place.

Planned Pet-Hood has an outstanding staff! From the front desk to the vets and vet techs who…read moreperform spaying, injections, and heartworm testing, you know these people care about our pets. The facility was recommended by a friend 14 years ago when our first TN pet, our sheepadoodle, Willow, needed vaccines and spaying. Willow went there for all her vaccines for the 11 years she was with us. Now our shelter dog (of unknown lineage) is a yearly patron for all her vaccines. Please, if you can, leave a donation of any amount so they can continue to provide these services.

We come see Dr Mike for all our puppy health checks and also come here for any spay/neuters we need.read more

Why make an appointment?? Wait 1 hr 30 min to go back and wait another hour in the room. Nothing…read morelike more anxiety for your dog. Inconsiderate to owners and their pets. Go some where else

Got Sammy his rabies shot as we moved to the area. Attentive. Friendly. Smart business as dog…read morewaiting area is to the left and cat waiting area is to the right once inside. Multiple Veterinarians available to help.

Friendly - treated pet With care - very thorough and…read moreexplained everything in detail - from his condition to medication and proper care.