Central Vet (Mill rd.) had been a breath of fresh air for my family!…read more We are NOT your average pet owners; both my wife and myself have been in veterinary/shelter medicine for 2 decades. We have done it all! Veterinary practice management, licensed veterinary technician, shelter adoptions manager, lead shelter behavior specialist, dog trainer, and canine physical rehabilitation (PT for dogs). I am a Certified Canine Rehab Practitioner and received my education at UT. I'm sure that you can imagine; with the years of experience and knowledge that we possess, finding a veterinary facility that meets our requirements can be VERY challenging!! Things I am looking for in facility are as follows: modern website (showcasing the team is a MUST), online store, social media sites w/consistent posts, CSR's who pickup the phone (not....press 1 for this, press 2 for this, etc.), electronic medical records (NO paper charts), clean & spacious lobby/exam rooms/restroom/outdoor space/reception desk, modern technology (digital x-rays, in house labs, dental x-ray, ultrasound, etc.), onsite routine & specialty surgery, email communication, weekend hours, and a high number of good reviews. That was just the list of what I look for in a veterinary facility, we haven't even started on the staff requirements!! When evaluating support staff and finding the right doctor, there are a few things to consider. Is there a diverse group (age, gender, education, experience, etc) making up the team? When you have veterinarians across the "age spectrum" you can be assured that the medical tricks of the old days are meeting with modernized medicine of today. Staff longevity is also important! Trust me, an employee that is in the business to offer exceptional patient/client care will not stay on at a facility that doesn't share in their principles. Lastly, having multiple veterinarians who take the time to provide good bedside manner, offer education on new treatments/medications, and believes in the importance of follow-up care....A++! I know, I'm a high maintenance person, but I own my animals the best possible care and will always take the time to find the most appropriate care for them. Central Veterinary Hospital has met all my needs for staff & facility! I am always greeted by a smile, the hospital is always clean, the support staff are knowledgeable, and the doctors go above & beyond every visit!! Thank you for taking on a crazy veterinary professional such as myself, I know that we can be a difficult group of clients. Shout out to: Dr. Megan Broadrick for taking good care of the new patient Neshoba I brought to you! Tracey was very impressed by your hands on exam and follow up phone call to go over bloodwork. Jess the assistant for your awesome venipuncture skills on a jumpy Aussie. Autumn at reception.....you were AMAZING at answering all my questions, getting a refill on my pups medication, quoting costs for my upcoming visit, and going over all 4 of my dogs reminders!! GREAT JOB

Our Cat Fred was diagnosed with liver failure in the end of January 2026. He was given 3 days to…read morelive and sent home with pain medicine in a dose I thought was too high to interact with him during his last days. I gave him less of the medicine so we could interact and love on him during our goodbye. Well after a month he had not passed and I had to call to try to get refills for him and our other cat which was also sick. The receptionist spoke to me in a condescending manner and this vet clinic was fired. Fred was put to sleep yesterday, July 28 2026. Six months later. We feel Dr Simonovich misdiagnosed Fred when she gave him 3 days to live. After being treated rudely for asking questions we fired central and hired another vet that put Fred on steroids. He gained 2 pounds the first month and went on to live 3 more months and we feel very blessed to have had that time with him. We NO NOT recommend this vet clinic.

Took my cats , Amos and Andy to this vet in March. Andy was scratching terribly, but not Amos…read more Cost over $600 for her to tell me that they had fleas because Frontline doesn't work Her recommendation is revolution, which is much more expensive and requires a prescription. No explanation as to why one cat is scratching the other one isn't. When I told her I didn't think it was fleas that something was blooming around our house that was causing Andy to have a reaction. Monica was very rude and was literally screaming at me that it was fleas I spent the money to get some revolution. Only got two doses. No surprise, but Andy was still scratching terribly. Whatever is blooming is over now and I'm back to using Frontline. Whatever was causing Andy to scratch so hard is no longer blooming around the house. No more scratchy. I would never recommend this vet, and I would never take my animals there again

We love Dr. Monica. She is the only vet we trust with our bulldogs and our English bulldog, Bumper,…read moreabsolutely loves her. He gets excited if I just mention her name. I don't like that we can't go inside with our pets, but hopefully that will change in the future.

Some plumbing electrical very prompt and nice you could asked for any better service and very…read moreprompt.

Dr. James and Dr. Jen are both fantastic. They are so kind and give all our furbabies the best…read morecare. Highly recommend!

Got a rescue back in February and knew she had been a very over used breeder dog. 8 litters in…read moreeight years. We wanted to give Bailey the best life moving forward. Her teeth were so bad and wasn't sure about her over all health. Vet ran all the tests I asked about. Got her up to date on rabies. Checked urine and stool. Only thing she really needed done was her teeth. 11 removed!!! She's all healed now and doing great on her calorie counting diet. Taking her in soon for a weigh in. I'll update you date here!

After doing some initial searching for a local vet (we live in Seymour) we found the ratings for…read moreSVC enouraging. We had a critially sick cat who refused to eat or drink for multiple days - she was in a critical state. Like most owners we were in a bit of a panic for immediate care. I called the Clinic and got the recording saying they were busy but to leave a message (which I did) and they would get right back to us - this was at 11:50 A. After that crickets .. no call or follow up. At 2 P we called back and did get an employee on the phone, We explained the emergency and urgency of the need (not want). The response from the clinic was less than helpful or empathetic, they stated they were fully booked and the next available appointment was nearly a week away - seriously ? They did refer us to another local vet group (one with extremely poor reviews) which we opted to pass on. I must admit the unwillingness just to have us drop in and see the animal in distress was a huge dissapointment. After researching other alternatives and making a coupleof calls, we ended up driving to Maryville to the Blount Vet Clinic and thrilled that we did. They got us in within an hour (even though they were clearly booked on a Friday) and gave our cat a full workup and diagnosis .. we have been back 2 times since and our cat has been stablized, clearly saving us the hard decision of putting her down - the team at Blount are tops, attentive, responsive and without a doubt a group we HIGHLY recommend unconditionally. To the SVC team, please try to do better ..

I went to Tazewell Pike Animal Clinic on 7-29-26 for euthanasia for my precious dog Guin…read more We were treated by the staff with so much kindness and compassion for me and my pet that helped make that experience so much easier.

They seem to be good vets and provide good service. I realize that all vets are expensive, but I…read morejust asked a simple question about my dogs eye and was charged a $60 exam fee. I didn't even realize it until I looked at the invoice. Given all of that, seems a little money grabbing.

My doodles love coming to the vet and boarding here. They are happy when I leave them and happy…read morewhen I come pick them up. The staff is wonderful and they are so nice and helpful arranging boarding. Thanks and kudos to the staff!!

My dog Kaiser has been on the best behavior since his visits to West Bearden Veterinary Hospital…read more A different vet hospital refused to take Kaiser because he was anxious. But the staff at West Bearden were understanding and really came out to take on Kaiser's anxiety and put him at ease. He's been calm ever since and I really appreciate and I'm thankful for the staff meeting the challenge instead of refusing to take him. Surpringly Kaiser remained calm received vaccination and had blood drawn all on his first visit without any episodes. He's had overnight stays and I'm so thankful for the staff and their knowledge, that I will always bring Kaiser there for future stays and treatments. The staff didn't hesitate to meet Kaiser and assured me that they knew what to do if he did become anxious but he remained calm and was very receptive to their care. It has made it possible for me to take Kaiser on walks without him pulling the leash and that was something I wasn't expecting. But thanks to the knowledgeable staff and their expertise I can now walk Kaiser without him pulling to chase everything. I didn't bring Kaiser there for training that was just something the knowledgeable staff did in their normal scope of practice. West Bearden has made a very positive change in the behavior of my dog and I would recommend them to anyone that needed treatment for veterinary care. I'm so thankful for their expertise in knowing how to handle and treat dogs. Kaiser didn't recieve this kind of acceptance at a different hospital therefore West Bearden is the best!!!

What a wonderful family business this is! We had to give our…read moreBoxer mix her last breath a few days ago, it was an awful time for us. Yeargans made it so much easier for the final arrangements. They picked up her body, and have brought her remains to the Vet's office today. All told, only 4 days later. The price was so reasonable, and about $80 cheaper than a company we used 12 years ago. Megan was so sweet on the phone taking our information & charge card. Jason called me just now to let me know he had just placed Gigi's remains with the staff at the Vet Office.

Yeargan Pet Cremations was so compassionate and caring. My beloved Dwarf Lionhead bunny Ebbie…read morepassed away and they took the upmost care for her. They made me feel like part of their family. I highly recommend if you want to be treated with compassion and kindness. I felt very comfortable that they would take care of Ebbie and they exceeded my expectation. Family owned business. Thank you for all you done to care for myself and Ebbie.

I absolutely adore this veterinary hospital. I take both of my dogs here, and my smaller one…read moredespises having her nails trimmed. They are so patient with her and take the necessary time to make sure she is comfortable. They are great about working you in for emergency issues, which is much appreciated when you come home from work to a sick pup. They are honest and will tell you about available tests and services you can get for your pet, but they also tell you if it's necessary or if they would/wouldn't do it for their own pet at that time. They don't try to run as many tests as possible to make as much money as they can, which I've encountered several other places. I have seen several of the vets and techs there and spoken to several of the receptionists, and I've not met a single person there that I didn't like. They are all kind, incredibly helpful, and I truly feel like they treat my dogs like their own.

In my experience, this clinic felt more focused on charging for additional procedures than…read moreproviding clear answers. They repeatedly recommended tests for my dogs but were often unable to explain what was actually causing the problem. Instead, they would suggest even more testing, sometimes to determine whether the medication they had prescribed might be causing new issues. I was also frequently told that my dog needed to be sedated for additional diagnostics. Even when the likely problem seemed clear, sedation and more procedures were still recommended before moving forward with treatment. It left me feeling like unnecessary tests and sedation were being prioritized over straightforward care. Based on my personal experience, I would not recommend this clinic and would encourage others to carefully consider their options before bringing their pets here.