Professional and Friendly Staff. Very thorough and helpful. We have been coming here for 3 years. We have always received great service. We have never had a problem with getting a copy of our full prescriptions. We usually order glasses here, as the cost is partially covered by our insurance. We can use the prescription(s) (for reading glasses or sunglasses) elsewhere as well. read more

I LOVE this eye doctor. I really do. I got to see an actual eye doctor, in person, not this new virtual nonsense so many other places have defaulted to (ahem EyeCare center). I watched Dr. Taylor put in the prescription right then and there which was also fantastic, don't remember the last time I saw a doctor put everything in instead of an assistant. Dr. Taylor was extremely knowledgeable and answered all our questions and was very patient with us. Turns out my daughter has the unusual and rare anisometropia that will need correction but ultimately he left it up to us for when why. Anywhere else would have immediately put her in glasses and charged an arm and a leg for the insane prescription she needs. Can begin to say how much I appreciate being in charge of our care and wallet. They were fantastic enough to do both me and my daughter's appointment at exactly the same time. And I don't mean I did mine and she followed behind me. We were together for the entire appointment, PERFECT for a kid's first appointment or in our case someone who struggles speaking to strangers. Which actually wasn't a problem, partially because I was there and she was able to watch me and partially because of how great the staff was. They really were so great with her that I know that she won't need me with her but has the option of she wants me. They helped up maximize our insurance benefits which is one of the most important things. They didn't just max everything out they helped us get what we need and use all of our benefit, our out of pocket costs were negligible. I prefer contacts but I need prescription sunglasses for those days I don't wear contacts. Previous providers have just put in orders for contacts not even asking what I want and I walk out $600 lighter and ALWAYS have many contacts left over that what am I supposed to do with?? I was never allowed to just order a box or two, or more accurately I probably was the office just never let me because why would they? Jacksonville Visions Center however let me, I felt like I could actually ask questions and had control over what was happening. Dr. Taylor wrote the prescription for whatever I needed for a year but they are allowing me to order a few boxes at a time so I don't end up with a stock pile of contacts I don't need and don't know what to do with. I cannot rave enough at how patient, knowledgeable and helpful they were with helping my indecisive daughter pick her first pair of glasses. It is a very big decision and they were so AMAZING. I cannot remember her name ((I'll update when I do)) was so great. She put so much attention into making sure the glasses fit her face and complimented her. She was more than happy to collect all 59 pairs and let her keep trying them on. She had a great system for narrowing them down, let her walk around the store and hang out with them while I was searching so she could get a feel for them. It took a bit of time and effort but she found the perfect glasses and she is so happy with them. I believe she's had them 4 months now and she's not complained once, except of course she needs them tightened again and we know we just gotta head in to the office (today hopefully) and they'll get her situated. We REALLY love Jacksonville Vision Center. The only complaint I have is not knowing they existed before! We wasted so much time and energy with EyeCare center just to talk to a tv screen. My whole family has switched and we couldn't be happier. I am certain you will not regret seeing Dr. Taylor. read more

I've been coming here for over five years --the knowledgable staff and doctor are top-notch. Stephanie is AMAZING, she's the GOAT when it comes to helping choose glasses that complement your face and style. read more

You never forget a medical office that provides excellent service. Warm greetings by the front desk staff who were efficient, professional and very kind throughout the appointment. Krista assisted with screening tests that are done prior to seeing the doctor and made me feel comfortable right away. Dr. Taylor was very prompt & provided excellent care, describing the steps he was taking to ensure I had an appropriate prescription. Completing the appt, I was assisted by Amy who helped me pick out frames, describe options available to me within my benefit limits and was knowledgeable about the best and most affordable options for me. Plenty of frames to choose from with several different brands available, super clean facilities, parking right in front of the office and a staff that has now made me a returning client for sure! Thank you for the top-notch customer care. read more

I wish I could leave less than 1 star but I cant. Our daughter's glasses were supposed to be ordered 6 weeks ago. We called today for the 3rd time to check on them and were told that the insurance carrier said they never got the order from the staff. The staff failed to follow up and ensure everything was on track until 6 weeks later! Now, our daughter has to wait another 6 weeks with a high prescription. read more

I highly recommend if you want a casual and respectful group who are considerate and kind that you go here. Everything from the vision exam to the process of choosing eye glasses is a positive experience. It feels good to give props and they are due for Mark who is accommodating and affable as well as knowledgeable. I guess that's it I to be truthful wanted to explore what was available online and tried glassesusa. They screwed up my prescription and I sent back my glasses after they arrived which was a full two weeks after ordering them. Vision Center/ Walmart informs me that I will have my glasses in a week or so. You do the math. I'm stoked! Peace out, B5F read more

The lobby was dirty, under the table, floors are dirty. Looks like it hasn't been cleaned in months. Frame selection very limited.

Dr. Taylor is the BEST!!! I highly recommend him, friendly, down to earth and knowledgeable!! The staff was also very friendly and helpful!! Best eye doctor I've ever seen! read more

Got my sons prescription from them and if you won't buy glasses from them they won't help you to get all the information you need. We had ordered 2 sets of glasses from them in the past but as soon as I told them that I needed his PD after they had done in at their office and put in an order which we put on hold I was told that they have none of his information, even though they never asked his name and I was told to just grab a ruler and do it myself. I'll never bring him back to this clinic. I'm sure there are other clinics that will help much more willingly. read more

I was in for a routine appointment and my daughter, who is visiting me, came along to help me pick out new frames. She mentioned she was having problems with her current prescription from a different optometrist. The Vision Center staff were able to quickly fit her in for an appointment on the spot. She got the prescription she needed and they also spent A LOT of time with me to find exactly the right frames for my new glasses. The staff are friendly, professional, and competent. I definitely recommend Jacksonville Vision Center for your eye care needs. read more

I really enjoyed my visit here. I was in need of a vision exam to complete the medical screening process to get stationed overseas with my Marine husband. This office was so accommodating to what I needed done in a strict timeframe. The staff made my visit quick & actually interesting. I opted to get some sort of eye photo (for an additional $25) instead of the traditional dilation & it was awesome! The doctor showed me clearly all parts of my eyes & I could see right in front of me that everything looked great! The photo was very informative. From the ladies at the front desk, to the methods of procedure, to the doctor himself this is an honest business that knows what they're doing... And they do it oh-so-well! Give this place a try! read more

I must first tell you that this place is right next to Marrakesh off Western. Ok, I say that because I looked forever before I found it. Anyways, so, for awhile I'd been having some vision problems. I've had 20/20 vision my whole life, so I was chalking up this new found fuzziness to being pregnant, when that was done I then said it was because I am 30. Whatever the cause, I went in and it was confirmed that I do in fact need glasses. I arrived a few minutes early and didn't have to wait too long. I filled out the common paper work, gave my insurance card, and then Stephanie took me into a room to do a series of test. After that I followed her back to a different room and waited on Dr. Taylor to come in. When he did he was very friendly, funny and informative about my new, crappy, vision. Which I did appreciate. After all was said and done I followed him out to the front and met up with another woman who assisted me in picking out my first ever pair of glasses. The selection wasn't the most impressive I've ever seen, but I wasn't looking for anything in particular. They have name brands, if that means anything to you, and they all seemed stylish and not left over from the 90's. I picked out my pair, paid for them and was on my merry little way. For a first timer needing glasses, this was a very easy and pleasant experience. read more

Dr. Taylor's staff was efficient and pleasant. Dr. Taylor himself didn't rush my appt and was more descriptive and detail oriented than any other eye doc I've had over the years. I actually learned a few things! I had a fitting for contacts and everyone was patient with my inexperience. Found a cute pair of eyeglass frames too, from their wide selection. They were straight forward on what would and wouldn't be covered by my insurance. Prices were fair. The only drawback is that he's popular and this business runs by appts, not walk-ins. If you've been putting off getting your eyes checked, I definitely recommend Dr Taylor. read more

Took my 7 year old here for an eye exam after his school sent home a notification that he needed one. Was able to get him an appointment within 24 hrs of calling which was great. The facility is very nice and the staff were very friendly. I'd absolutely recommend them to anyone for adults and children. read more

Loved the staff they are always friendly. Got an appointment quickly and my glasses came back fast.

6 months overdue for new contacts so i decided to make an appointment. Arrived to a very convienent location with ample parking. The place is very nice and clean. Although I did not want eyeglasses this day they have a very nice selection. From cheap and chic to super nice designer! The Staff was very nice and greeted me immediately upon my arrival. The exam process was simple and fast. They didnt do that puff of air in your eye test -which i hate! They have something that is far less noticable to test whatever they were testing! WHEW!!!! The doctor was very nice and caring. Not like those other places (like inside of walmart) where they seem like their just always rushing to get to the next patient. I have the worst vision so I was dreading a high bill. (Astigmatism & Near Sightedness) But no their prices are so reasonable!!! I also found out that they match their prices with 1800contacts. I will never go anywhere else while I am here. Nice staff, Clean Place, Great Pricing and next to a fro-yo shop! WOOT WOOT! read more

Being someone who is not from here and previously having bad experiences with other eye doctors I was pleased with the serviced I received today and the Dr was great an listen to the things that were concerning to me and had me in contacts that were perfect for me! Now a permanent resident here I know where I will be going from now on and will definitely recommend them to anyone that ask. Also their selection of designer frames were amazing I just need to decide what pair I want! read more

Dr. Taylor and his staff are amazing! They are very informative and go above and beyond to help you!

I've been wearing glasses for 15 years and have been to several eye doctors over the years due to military moves. Everyone here is very friendly and informative. What stood out for me from other places I've been was their great selection and price of their frames. Usually I just get my prescription and go shop around as my past eye doctors only carried very high priced frames. I was happy to find several frames that I liked and were below what I was anticipating paying. The woman helping me pick out my frames was not at all pushy and gave me honest opinions. For the first time, I ordered glasses from my optometrist office! read more

After a horrible visit at a completely different doctor's office, I tried Jacksonville Vision Center for a re-examination for myself and family. The office has a small central location and friendly staff. The front office is bright and open with a small sitting area to one side. The exam rooms are clean and up to date. They took their time and did not rush through any of our exams. The thoroughness of our appointment and the informative exam given by Dr. Taylor, was what really sold me. Dr. Taylor took the time to explain our vision and the exam of each family member to me so that I was comfortable in making any decisions needed regarding new glasses. Having a Dr. that is professional and friendly in educating us on our visit was most important to me! The only suggestion I would make is having a larger selection of glasses available and at more competitive prices. Coming from a large city in So. CA, prices are competitive regardless of name brands, so this may be a little harder on the wallet in some cases. Having said that, the service we received was worth coming here! As much as I may want to shop around for a better price on glasses, I may just get one pair here since they know what I need and it would be more convenient in the long run. Overall, I feel very confident in Dr. Taylor's care for my family's vision needs and would definitely recommend him in the future. read more