Had a car break down about 75 miles from home. Ynot Towing was the provided my insurance company…read moreroadside assistance sent out. They did a great job. Driver was able to meet us at the car at the time we would get there and got the car back at our house shortly after we arrived home. Tow driver was Trent very professional and I would definitely recommend Ynot Towing.

Very good service, it was fast easy and the man was very nice! 100% recommend if you need a tow!read more

They got there Fast the truck was clean he treaded me right and not to…read moreexpensive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I didn't us them but they were ready to help and pricing was great . The vehicle was fixed on the…read morespot

I hit a deer and totaled my vehicle on 128 in Cleve's the shariffes department offered to call a…read morelocal company and said they was new but the officer spoke very highly of them. Caldwells towing and recovery showed up to recover my vehicle within 15 minutes of being called. The driver Tyler was very professional and knew exactly what he was doing he handed me a business card recovered my property from the vehicle for me and shook my hand there truck was very nice lots of lights shinny red paint and the driver was so professional. My vehicle was safety taken to the impound lot and upon arrival at there office/ lot a couple days later I was impressed there office was super clean all the staff was professional and nice as could be they had fresh snacks and drinks set out for free for customers. There lot was clean and they even had a gold cart to take me to my vehicle that was in there lot so I didn't have to walk where a driver assisted me with getting my paperwork out of my vehicle for my insurance company I plan on getting my vehicle taken to a shop for repairs this coming week and I'm definitely going to use there towing company to transport my vehicle thank you guys so very much and God bless. I will be telling everyone I know about your company and how friendly you all are in a time of need !!! I have never had such a great experience from a towing Service before

Great people, great service. Highly recommended!! They do a…read morequality job and take great care of you and your vehicles. Clean truck and friendly.

Absolutely TERRIBLE! These people never called to confirm and just took our car! We had made other…read morearrangements and we're waiting on confirmation. These people said they wouldn't be available until 8-9 and picked our car up before seven without even notifying us until they were a block away from our house! This is fraud! Then we HAD to pay them to get the car back! Ridiculous!

I called for a tow and 30 minutes later CJ showed up. CJ is a total professional. He was…read moreextremely knowledgeable and skillful. He worked fast but also took the time to prevent further damage. The entire experience from talking on the phone with dispatch to the recovery and payment was easy and very painless. I wish every business was as Professional as Smith's Towing. I will be using Smith's again. 5 Star's.

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

Met with the Gentleman that runs the Dawson Avenue facility when I went to clean out my wrecked…read morecar. He made an otherwise not so good day a little bit better. What a great upbeat guy Thanks for the cheery words and laughs

honest and reliable guys that my family has trusted for years. They can fix anything and do the job…read moreright.

Incredible service! The battery in my Toyota Tundra died while at an eye appointment today (March…read more7, 2022). I called Kenridge and advised them of my issue. They said Thu would be over as soon as possible to give me a jump. no more than 10 minutes later they arrived and got me running again. So grateful for their help and responsiveness. Would highly recommend!

Top notch! Bar none! Ben is an asset to your business! Service with a big smile! Highly recommend…read more Very professional...thank you!