Worst ever service I've ever encountered my whole life two older gentlemen come out said they were…read morethe best in the business I asked for a business card and a signature for a time they delivered my truck after they drag it 4 ft to get it straight there was a 40-foot area then they said they couldn't get it straight without dragging it there will be a complaint made and the owner or the driver of the 8:30 p.m. tonight on February 23rd after I asked him for a business card and said I've done got a picture of your name and number that's fine he asked me if I wanted to picture of his privates and he said yeah I'm still the best in the business I will be making a complaint with the Department of Transportation to see about getting their license checked or maybe even pulled and if an owner does not contact me there will be further Evidence like video I took posted online for everyone to see as truth and fact

Awesome service! Called late on a Friday night and they went above and beyond! So appreciative for…read moretheir service!

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

Met with the Gentleman that runs the Dawson Avenue facility when I went to clean out my wrecked…read morecar. He made an otherwise not so good day a little bit better. What a great upbeat guy Thanks for the cheery words and laughs

Well my car got repoed again...different driver this time but same company, let me clean my car out…read moreagain. I do feel bad that they deal with these Karen's who talk bad on a yelp page cause they don't know how to drive lol yeah that's you Karen, can't post your own profile pic cause it doesn't fit?

From the owner: Twisted Towing and Recovery is a towing services provider dedicated to offering reliable and…read moreefficient roadside assistance and vehicle recovery solutions.

Had a car break down about 75 miles from home. Ynot Towing was the provided my insurance company…read moreroadside assistance sent out. They did a great job. Driver was able to meet us at the car at the time we would get there and got the car back at our house shortly after we arrived home. Tow driver was Trent very professional and I would definitely recommend Ynot Towing.

Very good service, it was fast easy and the man was very nice! 100% recommend if you need a tow!read more

I called for a tow and 30 minutes later CJ showed up. CJ is a total professional. He was…read moreextremely knowledgeable and skillful. He worked fast but also took the time to prevent further damage. The entire experience from talking on the phone with dispatch to the recovery and payment was easy and very painless. I wish every business was as Professional as Smith's Towing. I will be using Smith's again. 5 Star's.

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.

I had Lifta respond via AAA to replace my flat tire. My technician was actually great. He was…read morepersonable. It was snowy and he worked quickly so I could get on my way. Unfortunately, the spare tire wasn't tightened (Which I didn't realize). I stopped twice on my way home to double check to be sure I didn't have a second flat tire. I only drove the car home that Saturday, and my husband drove it Monday morning to have the tire replaced. It didn't go any other place. My husband also thought he had a flat. When we took it to be replaced, the service tech sent us a video of how loose the tire was. Well, the loose tire damaged the tire studs. We had to pay $406 to have new tire rods put on. We have a video showing the loose tire, an invoice from the service department saying the damage was from the spare tire not being tightened. AAA and Lifta refuse to reimburse us for the $406. Sad that the tech was so nice, but this is terrible service.

Fast and easy. Rami was quick to show up and help. competitive pricing. prompt delivery. give them…read morea call for all your towing/roadside assistance needs!