Unprofessional do not bring your loved one here if you truly care about them. There is no proper training and no proper management.

So Pleased! Putting your loved one in care is hard. The staff and ownership at Jacob's Well has been wonderful through the entire transition. My mom's individual requests and care needs are honored. Even though her memory and cognition makes it difficult for her to communicate well, is greeted with smiles, warm conversation and gentle care. She regularly enjoys walks outside along the wooded property and pond area with a caregiver. She is content, safe and well-cared for at Jacob's Well! read more

Run away fast if you are thinking of a place for your mother/father or grandmother/grandfather to live. I can't even begin to describe the mistreatment of residents that occurs here. Dept of Aging is already aware according to other healthcare professionals in the community. read more

Beware!!!! This assistant livings only RN with over 20 patients is a nightmare. Do your homework before you put your family member and loved ones here. The RN Amber Meinhardt-Diakite will tell you everything you want to hear to get your loved one in the door. Once you sign on the dotted line she has full control over your family member. She doesn't communicate with you on your loved ones well being. Never returns emails or phone calls to update you your loved ones condition. If you asked to speak to her superior it goes back to you need to take it up with Amber. You literally hit a rode block. I understand during covid restrictions there are rules and must abide by but when other facilities are open and following cdc guidelines and letting you in it's a problem. Also, god forbid your family member has to go on hospice Amber refuses Gilcrest or any other outside care!! Please before admitting your family member here do your homework call Department of aging ask questions!! read more