It's a great place, good food but a terrible nail tech. My mother at 95 loves it there hut she a…read morefew other women are looking outside of the place to have their nails done. My dog could give a better manicure! This is one of the few things these ladies enjoy!

From the owner: Brightview Towson assisted living and dementia care residents experience possibilities,…read moreindependence, and choice. Discover your most fulfilling life in the heart of Towson, where you'll have easy access to restaurants, shops, the Baltimore County Public Library, and cultural events at Towson University. It's like living in a beautiful boutique resort, but this lifestyle comes with extraordinary care from experienced associates. Easy to get to from the Baltimore beltway and I-83 means it's easy for your family to come and visit. With our Towson Assisted Living, Dementia Care, and specialized Enhanced Assisted Living Care options for more extensive assisted living care; you'll get the care you need while living a vibrant life in our urban Towson assisted living communities!

My loved one was referred to this organization for continued care after being discharged from the…read morehospital. As the sole caregiver and biggest advocate for my loved one, I requested additional support services. After repeated requests from myself and one kind staff member, some (not all) of the additional support requested was approved. To make a long story short, the so called health care professionals caused tremendous damage and suffering which I cannot discuss in detail. Although there were a couple good encounters with staff, these are far overshadowed by the numerous issues. First, there was the poor and pushy communication of the physical therapist assigned. Second, the occupational therapist sent to help is seriously lacking experience in dealing with patients that have cognitive impairment, she also lacks compassion, and has no common sense. I would strongly recommend using another company for your loved ones care. I DO NOT trust this organization or the workers to do anything for me or my loved ones. I almost forgot to mention that other staff came to my home and lied in front of my face about their actions as if I would believe anything they say. Please do yourself a favor and go with another provider.

This place is so disorganized .Mark the maintenance guru, knows nothing about construction and uses…read moreeveryone as his scape goat. They leave people crying, screaming and yelling for help all day.

From the owner: assisted living, senior living, alzheimer's care, dementia careread more

We moved my dad into Arden Courts, Towson in October 2021, from a recent stay in a hospital for…read moreevaluation of his dementia. Overall, the facility is nice, it's clean, and there are activities that help many of the patients. The PT that comes in to help the residents is the best. However, when we applied, they happily came to our residence to get the non refundable "administrative fee" of $4k, paperwork and a few personal belongings. We were new to this, which they knew. We were never given a list of things to bring for my dad to help out, such as how much clothing, and what type of clothing, toothbrushes, razors, shoes etc. We were never told what to expect or how to communicate concerns. They did not shave my dad or groom him on a regular basis. My mom would bring his electric razor to shave him when she visited. Their beds are twin beds, close to the floor but are not hospital beds and don't have side railings. They medicate per a part time Doctor and part time Psychiatrist with no communications to the family. At one point my dad was so over medicated, he couldn't hold his head up and could barely eat. The mental health med, prescribed by the psychiatrist without any knowledge to us, is very strong. It was stopped once we questioned why it was being given. Be prepared to pay additional fees each month. The staff, while pleasant, are always on their personal cell phones not paying attention to patients. The Director has an extremely passive aggressive communication. Anything that happens is never her fault. The blame is frequently reversed or pushed elsewhere. It took us weeks to get a caregivers meeting scheduled. Weeks went by with no communication regarding the meeting. Once the meeting occurred it was the Director and the head nurse. No Doctor, no psychiatrist no other individuals. At this point, we are moving my dad. The Director has made repeated calls to the rehab facility and my mom requesting to evaluate him to bring him back. There are other facilities. This place may work great for some people. It's not for us. We wished to be involved in my dads care and visited many times a week. There just seems to be minimal coverage which is really tough on the staff that is there.

Beautiful living areas. very homey, all the staff is nice. Kay is great.read more

This is retirement home is not good at all. They are very rude and disrespectful. I would not…read morerecommend at all. The staff is very unorganized people get their food really late. Some people don't eat for almost two hours. They have mice running around and are okay with sticker traps having mice on them where the residents have to sit and eat. The management is poor, the staff is not professional they do not dress professionally or act in such a good character. Honestly save your time. Do some research because the way they act is ridiculous and I hope not one experiences it.

My 99 year old mother has been there for 8 years. The staff is attentive, helpful and respectful…read more My mother's only complaint is the food which could be improved.

Mice Mice Mice...all I can say. Mice in the bed, Mice in the kitchen, Mice in resident's rooms,…read moreMice in the dining room

Why am I the only one reviewing Mercy Ridge? This place is fire! I had the pleasure of attending…read morea birthday brunch for my friend who was turning 90. Yes, 90. It's the new 60. The brunch buffet was incredible. Everything was displayed so elegantly in a private room and the tables were decorated nicely. Each brunch item, complete with Mimosas, was absolutely delicious. MR outdoes itself each time I'm there. When it comes to food service and hospitality, they are leading the way.

Such a wonderful senior living experience. The staff are kind, professional and always so helpful…read more The facility is just lovely!

College Manor is a wonderful assisted living facility. Just like the sign says, it is "extended…read morefamily assisted living." There are activities for everyone to enjoy; residents are encouraged to be actively engaged in some way. The staff cares about the residents, and does their best to make them feel at home. Everyone is respectful at all times and very patient. My family is very happy that we chose College Manor four years ago -- in our opinion, this is the best place in the Baltimore area!

From the owner: Extended Family Assisted Living for Seniors- Level1-3…read moreRespite care Private rooms with a home like environment Restaurant grade food 24 hour awake staff in every care area PT, OT, Speech, psych therapies offered In house hairstylist, podiatry, dermatology, physician services

Found the Oak Crest Sales Department friendly, and I looked forward to living there. Then, I moved…read morein. The painting had not been done, and when they got around to painting the walls, there was only one maintenance man, and he dragged my furniture across my oriental carpets to paint the walls. There were frequent notes left with long winded notes of work to be done, and why it was being done, etc. One morning I tried to call in my dinner order, and the answering machine said they would call me back. When they did not, I called again, only to find they were closed for that day. Most of the employees were pleasant, and hard working. The mail was delivered late afternoon. I found it best to pick up mail in the morning, when the area was not closed off. Missing having my car in a garage, they said the cars were shoveled out when it snowed, found out there was a charge. The "Fine Dining" is laughable. Any chicken served was a thigh, or leg, which I do not like. Their farm raised fish is loaded with pesticides. With 2k people having dinner each day, they could not prepare each one at the time of order. (Nice photo of a chef with a saute' pan.) With the way Oak Crest was for well residents, I could not take a chance of ever being in assisted living, or any nursing care Oak Crest was running. When trying to move out, the Move Out official ranted and raved at me, I knew I made the right decision. Gave the information requested, along with my badge, and keys to the receptionist, and left the senior prison. Now I cook my own food in less time than trying to order it, or waiting for a table in one of their 'fine restaurants' where food comes our of one kitchen. Many people are happy at Oak Crest, I was not one of them.

Senior living at its best !…read more I have to admit I don't like the idea of retirement communities. I think you have a vision of depressed seniors, alone and bored. Well not anymore. What a great senior living model. You have to look past wheel chairs and walkers. (We will all have challenges in our senior years!) A friendly, loving environment. The friendships that develop. The activities are many. Gym, pool, cards. Volleyball. New residents coming in are made very welcome. The staff are just wonderful. Management to food servers you receive the service and consideration You deserve. Maintenance response is efficient. Their are many restaurants. I've eaten in most and find the food quite good. There are venues to serve the needs of all. Cafeteria style to fine dining. Indoor or outdoor. Even happy hour! The gym is state of the art. I wish the gym in my community was this stellar. My only concern is I won't save enough money to live here!!!!