I would avoid this attorney. I hired him during a guardianship hearing, and I basically went through 2 hearings and then when we completed our last hearing, we discussed committing to a full trial in the guardianship matter. For 2 months I attempted contact with him and never got a response back. It wasn't until I sent a stern email to him that I go a reply back stating he had moved out of state to Arizona, and I needed to find another attorney. I had a zoom meeting with him, and he basically told me he had no fiduciary duty to me even though he never told me he was closing his office and moving out of state. If he goes to work for another firm in AZ or opens his own office do not become involved with this person. Jeff B. read more

Communication is terrible. Paid the retainer and.... crickets. Had to contact them to set up the initial meeting after a week or more. Then the person sent a bad zoom link and, after that didn't work, agreed to a phone meeting. Very few questions or details were gathered and the initial court filed paperwork didn't have my correct county, even though I sent it in. No updates were given freely in the process, I had to ask what was going on or the next steps were. I told them I felt like I was in the dark and still felt like they did not care. The bills come easily though. Generic dates are given without details. It looks like they bill by the minute to read a message sent by me, even though I just ask for an update or next steps. I don't always get an update. If I communicated this way in my office job, or took so long to respond, I may not have a job for long. I would hope that an attorney's office has higher standards. A second "meeting" I asked for just to find out what was going on and the zoom doesn't work. 20 minutes after the meeting was set, I got a phone call apology and offer to phone meet. So many unanswered questions, but billed for my time. Now the retainer is used up and I got another bill. I have exactly two, single page, court filings. The filing went unanswered from the other party so no response involved. There were details that should have been included in the second filing but I I wasn't asked about it and because nothing is communicated or explained, I didn't realize until after the filing that they needed that info. I feel like they aren't interested in details or my case personally. I have no idea if they are looking out for me or what my family needs because I am totally in the dark about what they are doing. Two phone meetings that were short, late, and left questions. (Meetings set by me because they never asked to talk to me after retainer was paid) Four unanswered emails since March, and this is June. Very little guidance, direction or communication from this office. They have a nice online portal you can login to and see all your unanswered questions though. The billing and payments are easy. They are very good at that, although the invoices need more detail considering I have next to no idea what the office doing... because they don't communicate. I got another non-itemized bill but no response to my outstanding questions. Is the filing even correct? I have no idea. I would not recommend this office, even to the person I am even fighting against. I am so disheartened and completely lost. I have updated my review from two stars to one star because this has gone on even longer and become worse. read more

DO NOT HIRE THESE CLOWNS. No communication. Horrible work ethic and zero negotiation skills. Took 2 weeks to get a response. Failure to file court required documents on time. Lost me $100's of thousands!! BEWARE read more

After a year and a half of telling us he was taking care of us we were told he didn't have time for the case. This guy is where lawyers get the bad reputation. read more

Answered a basic discovery question to a pro se individual, advised via phone call without hassling for a consultation BEFORE he would offer advice about this routine question. Very polite, respectful tone even though it's obvious I have little knowledge about I.R.C.P. read more

It started out well enough but in the end, I really feel like I was ripped off. I contacted them through my EAP service to get a quote for a temporary conservatorship for a parent in that area who was/is having some mental challenges - they called the next day for my free consultation. Nice enough conversation and gave me the information I needed to make a decision. Gave me a quote of "somewhere around $1200-$1400" for everything, with a required $1,000 retainer. About a week later, I paid the retainer and emailed them all of the information I had including names of people to contact for validation/investigation. This was not an easy decision to make - hence the delay. They contacted two people on my list of 5 and only talked to one. After they spoke with that one person nearly two weeks later and contacted me with the information that was relayed, it was determined that it wouldn't be worth all of the time, money and effort to move forward and I requested to just cancel the entire process and send back the remaining funds from the retainer. (They had already billed me once for $129.50 for reviewing my emails and 'gathering information'. I thought that amount reflected the work that was done, so no complaints there). I requested it just be refunded back to the card that I gave and also requested another statement. I waited an entire month, still nothing - no statement, no refund and now being charged interest on the money that should have been refunded to my card. Emailed and was told that the billing hadn't been done yet and that it should be done within the week. Waited another two weeks, still nothing. Emailed AGAIN and was told that it was put in the mail and must have been "lost" and that they would issue another check and could I verify my mailing address (I did - and they already had the correct one). Today 11/27/15, almost two months later after requesting the initial refund I get a check and "statement". I have been billed another $629 and there are no line items on my statement showing what work this was billed against. There is an invoice dated 11/5/2015 which was well after I requested cancellation on October 8th shown on this "statement" that I didn't even receive even though I requested one on the 8th of OCTOBER). I emailed them to ask for an itemized statement and received a nasty reply, basically stating I shouldn't be questioning their "valuable time". Excuse me, my time is valuable too and it takes me many hours of it to work the necessary time to pay that kind of money out for getting nothing in return. Dealing with a mentally challenging parent is bad enough but then to be insulted by someone who thinks their time is somehow more meaningful than their clients' is down right rude and uncalled for. Update 12/1/15: upon discovering an unfavorable review, they finally send a statement today that still isn't itemized! An email stating the "billing stands" - with no itemized statement, still warrants this "standing" one star review. I received a one line item statement for October 1 two months later when both people that were called were called after that Oct 1 date and one not even spoken to so I feel my questions are justified. read more

I have sat in many business meetings with James Jacobson and he has helped me on the formation of my business from start to finish. I have appreciated his expertise and understanding of the law, especially when I have questions. He takes the time required to answer my questions in English, not in "legalese" without making me feel like an idiot. I also have recommended him to my sister in her ongoing custody battles as she deals with the fallout from her divorce. A+. Thanks James! read more