1. Jacobson Moving Company

    1. Jacobson Moving Company

    0

    Edina, MN

    Jacobson Moving Company

    5.0 (3 reviews)
    Closed 7:00 am - 7:00 pm
    Updated 3 months ago

    Get pricing & availability

    Response time

    4 hours

    Response rate

    30%

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    Services - Jacobson Moving Company

    In-state moving

    Out-of-state moving

    Packing

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    2 months ago

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    Brandon J.

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    3 months ago

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    2 months ago

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    Ask the Community - Jacobson Moving Company

    WellRive

    WellRive

    4.1
    (17 reviews)

    Hello! I am so…read morevery happy with everything that Gentle Transitions did to help me in my move to my new Co-op living from start to finish. The process was very efficient and smooth. They saved me when I needed the most help. They were at my townhome at 8:30 am and the entire process was completed by about 2:30 pm. They did all the packing and unpacking and preferred that I not do anything and they would handle everything themselves. Thank you Gentle Transitions for everything you did to move me into my new home!! Karen T.

    We were encouraged to use Gentle Transactions services by Applewood Point management. Not s good…read moreexperience for us. Our moving manager wasted 3 hours of our time at her first visit. Not hearing back from her or the company for weeks I called and the moving manager told me she had lost all our info and needed to redo everything. I asked for a different move manager and was told they didn't want to do that. So we continued with this inept person. They had a big crew of people who packed our things. The moving company arrived and it was not the company that we picked.. They were not good. We had a lot of damage to our furniture. I did get some minor reimbursement but not happy with the entire process. I actually had to call for our bill. I did talk with one of the office managers about this experience and was told our move manager was being encouraged to retire. I am writing this review up on receiving a postcard/mailer from them today. It appears our move manager is still in their employ.

    5-Star Movers

    5-Star Movers

    3.9
    (14 reviews)

    Wow!!! Not the least expensive but hands down I was not disappointed. They are worth the cost!!…read more Nick was always quick to communicate and that builds trust with me. The 26 ft truck was completely full and they had to unload in a recent snow/ice storm. The guys were friendly and hard working and my job was not easy. Hire them and you won't be worried about your items!!! Thanks guys!!

    This was a terrible experience. they sent a guy out to do a work through to review the things I…read moreneeded moved and give me a quote. After being showed the materials to be moved, he didn't make any notes about the items to be moved, yet he gave me a quote. and I agreed on the price. When I talked with the owner Nick about the method of payment, he absolutely refused to accept a cashier's check. He was concerned about the check bouncing. I had to explain to him how cashier's checks worked. On the day of the move, they showed up in a Uhaul, one guy was late, and two of the 3 guys showed up smelling of alcohol. I walked them through the items that we had agreed that were to be moved. They told me that they were on a two hour schedule and some of my things would not be moved. Explained that I was simply paying to have my things moved, I didn't have control over how smart they worked. They called their owner Nick who was extremely unprofessional, apparently the young man who gave me the quote had mistakenly failed to list many of my items. (remember he didn't write anything down during the walk through and had just made up an incomplete list. Even though he had not been present during the walk through, and have not seen for himself what the items to be moved, he swore his employee had not made a mistake,. I tried to reason with him,but he would not relent. I was only going to get 2 hours of work regardless of how fast his crew worked. Well, what kind of work do you think you might get from workers who are inebriated? These guys worked like zombies for two hours and of course didn't get the job completely done, and I was left with a house full of furniture. Nick showed up to view the proceedings, and only made matters worse. Zero people skills. Unwilling to take responsibility for his mistakes. No concern for customer satisfaction. All he was concerned about was getting his money. Because I needed to move right away, I was forced to hire them again to come back the the next day to complete the job. Two guys showed up. One of them screamed like a little girl when he saw a spider in the basement. He immediately got on the phone to ask Nick to cancel the job. Nick wanted the money, so he told the guy over the phone to go back to work. I had to get a broom to scare away the spider (which by the way, I never saw) before he would go back to work. Later, he called Nick again because he thought he saw a mouse turd on the coffee table. I had to use my finger to show him it was just ash. This would have been funny if it wasn't happening to me. Save yourself from this comedy-drama train wreck. Find a more reputable company.

    Jacobson Moving Company - movers - Updated July 2026

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