I have seen Dr. Shaw for 10 years and find him to be a compassionate, intelligent, caring…read morePsychiatrist. I do not feel comfortable disclosing my diagnosis's online, but I will say that Dr. Shaw didn't stuff me full of medications like some psychiatrist's do, he actually promoted Therapy first (Psychologist) and group Therapy helped a lot, but along the way I did need medications that Dr. Shaw prescribed and monitored. Dr. Shaw is a strong mental health professional who combines great cognitive abilities with expertise, empathy, and communication skills to deliver effective care.

I am a female patient with an extensive history of abuse, and I only recently became fully aware of…read morethe extent of the trauma I endured due to dissociation. I initially sought treatment from Dr. David Shaw in my 20's for what I believed to be depression. After 10 years of prescribing me drugs of little help (without ever asking if I had a history of trauma), Dr. Shaw began injecting me with Ketamine (a dissociative anesthetic) starting with 80mg and then quickly moving to 120mg per injection of Ketamine weekly. I weigh 120 lbs and every injection caused complete loss of consciousness and amnesia for the duration of the session afterwards. After asking him to reduce the dosage, he eventually injected me with 100mg of Ketamine on one routine visit and then proceeded to allow me to leave his office (unconscious) 18 minutes after injecting me. I have ZERO recollection of this. I "came to" IN JAIL, after the drug he injected had worn off, and after being charged with a DUI - all due to him injecting me with Ketamine and neglecting to supervise my recovery. He does not supervise patients that are under the effects of this dissociative drug and has no one in the office to do so. This is extremely dangerous, and proved to be so in my case. After this incident, I researched Ketamine administration and most clinical standards dictate that a patient is not allowed to drive for the entire DAY of Ketamine administration. The patient should be monitored for the duration of the drug administration and both be driven to and back home by a responsible adult. Dr. Shaw allowed patients themselves to drive both to and home from his office at their SEVERELY IMPAIRED and UNCONSCIOUS discretion after injecting them with Ketamine, dismissing them, and moving on to the next patient. I am not sure how I made it home all of the other times he dismissed me and let me wait alone while I decided (again, impaired) when I could drive the 45 minutes home. I have dramatically regressed since this incident - my PTSD and anxiety are unmanageable. The trauma of being arrested and put through the court system for over two years while I waited for the blood test to come back, the stigma and shame caused by his unsupervised Ketamine administration and resulting arrest, night in jail, and prolonged court procedures have been utterly debilitating, detrimental and have severely harmed my quality of life. The harm caused by Dr. Shaw's negligence still has a devastating impact. Prior to this event, I was transitioning careers, had just completed a rigorous continued education course and earned a certification, was interviewing, and fully capable of functioning at a high level. Since that day, I have been unable to function normally and have undergone intensive therapy to address the trauma caused by this incident. I am now thankfully in treatment with two very compassionate and safe female therapists and beginning to work on my ability to trust healthcare providers. Another incident of note: I also "came to" during one of his ketamine injection sessions (prior to the incident I described above - I have not seen him since) on his couch with a large bleeding gash on my forehead, and upon touching my head and seeing blood, I asked Dr. Shaw what happened. He then proceeded to tell me I "fell over" during the session and "hit my head on his rock crystal," and grabbed a paper towel and sprayed it with an alcohol based antiseptic and started blotting at my head without my consent. Looking back, this was a huge red flag. I had a large laceration and egg sized bump on my head and have no recollection of how it got there, other than him telling me I fell on his rock crystal. And then sprayed my head (yes, he also sprayed my head) with antiseptic, blotted it with a paper towel, and let me go. My hair was covered with blood near the gash and I had a very painful shower and a painful two weeks healing after that. AVOID THIS DOCTOR. I do not want any other vulnerable person to be harmed by his negligence.

I don't consider myself to be someone who needs constant therapy or medicated help and although Dr…read more MEL is a clinical psychiatrist, when I was looking for more of a counselor to talk to just because I was having a rough couple of months, she came so highly recommended that I decided to give her a try. I have never seen a therapist, psychiatrist, etc., so I don't have anything to compare to, but I do know that one visit with her was enough to convince me that she is the real deal. She is kind, understanding, patient, relatable (SO RELATABLE) - which I think is super important. She didn't think anything I was saying was stupid (and I thought it was so stupid) and just made me feel so comfortable. Her studio is clean, cozy and resembles a residential area so as to make you feel at home. She does take insurance and explained the whole process to me prior to booking my session. I will definitely see her again if I have the need and also recommend anyone I know.

Dr. Marok is trained in several modalities of mental health treatment. Initial dx and therapy…read morefocused on getting me feeling stable/"normal." From there, he encouraged me to seek self-care and offered holistic advice that dramatically changed my habits and life. I am minimally medicated for my ADHD and chronic pain, mainly due to Dr. Marok's understanding of complexities, continued dedication to ongoing learning, and focus on lifestyle alterations. Regarding the practice with which he is associated, they sometimes have delays in communication, which I have attributed to the challenges faced with restructuring and staffing issues stemming from the pandemic era. This does not take away from the quality of care Dr. Marok provides. I consider him pivotal in my improved quality of life and arrested development. His empathy and patience with my crises and recovery gave me the strength I needed to further my mental and emotional health. His heavily-packed toolbox holds realistic solutions, particularly with relative coexisting conditions. RE: Reception: I do not believe my doctor oversees hiring for this position. I agree with other reviews that the receptionist, who has been staffed there for some time, is without a doubt unprofessional and rude and seems to make decisions for practitioners without checking with them first. My doctor was unaware of her conduct until I brought it to his attn and handled it. There is always a solution - seek help from higher up in the practice. My advice to those suffering: You may wait to find your fit with a practice or practitioner, but give it time and dig deep for patience. Get on a waiting list at several practices (make sure to cancel in time if you are waiting on several lists!). I recall crying endlessly while waiting for care. I felt so insignificant, my feelings were displaced, and I blamed every professional practice. I was in so much emotional (and physical) pain that I could not comprehend the lack of availability anywhere. It felt personal. I felt hopeless for a while. I hear you. I see you. Know that you are not alone. Please understand that the need for mental health services far outweighs the number of licensed practitioners. Your journey may lead you to this field yourself. Your journey could be someone else's hope. Most importantly, if you feel too unstable while waiting or your current medications are causing an acute medical emergency/crisis, go to the ER. They can offer immediately and contact your doctor if you have one. Warmest Regards.

I called once after my appointment got cancelled and my call did not get picked up, so I sent the…read morefollowing content to this clinic's contact email address: info@family-psychiatry.com. And got the response below: "We ask again that you please refrain from harassing our team members at the clinic with your constant phones calls and emails. We have contacted the police department about this matter. " Apparently this clinic's receptionist treats client like trash, and cancels client's appointment without consent or authorization. Blatantly making false counter charge of harassment. Definitely reconsider if you are seeking a friendly place with kind staff members. I've had great experience working with Dr. Sents in the clinic. I found out my last appointment and follow up were scheduled with Dr. Davison. I wanted to check about Dr. Sents and why no update notification before-hand for patients of Dr. Sents. The receptionist told me that Dr. Sents has left the clinic and she did not give notice before-hand, so there were no notifications sent to patients. I asked if she knows how to reach out to her, she answered no. Then I told her I will call back to let the clinic know if I will continue my sessions with Dr. Davison. She immediately asked me to cancel my appointment which is more than a month away. I told her again that I will call back if I need to cancel. She very rudely interrupted and said doctors are fully booked here, she needs to know it now if I am going to switch providers and cancel. I said no again, and referred to the clinic policy, patients have 48 hours to make a rescheduling request, she has no right to ask me to cancel it now. But right after our call, the receptionist cancelled my appointment in May without my authorization. I know the doctors are great in this clinic, but having such an unprofessional receptionist could be detrimental to the business. For customers like me, I would definitely not want to have anything to do with this clinic any more. There are plenty of good doctors out there with patient and professional staff members. And I will also warn my family and friends of this awful experience I had with this clinic.

Dr. Marok is trained in several modalities of mental health treatment. Initial dx and therapy…read morefocused on getting me feeling stable/"normal." From there, he encouraged me to seek self-care and offered holistic advice that dramatically changed my habits and life. I am minimally medicated for my ADHD and chronic pain, mainly due to Dr. Marok's understanding of complexities, continued dedication to ongoing learning, and focus on lifestyle alterations. Regarding the practice with which he is associated, they sometimes have delays in communication, which I have attributed to the challenges faced with restructuring and staffing issues stemming from the pandemic era. This does not take away from the quality of care Dr. Marok provides. I consider him pivotal in my improved quality of life and arrested development. His empathy and patience with my crises and recovery gave me the strength I needed to further my mental and emotional health. His heavily-packed toolbox holds realistic solutions, particularly with relative coexisting conditions. My advice to those suffering: You may wait to find your fit with a practice or practitioner, but give it time and dig deep for patience. Get on a waiting list at several practices (make sure to cancel in time if you are waiting on several lists!). I recall crying endlessly while waiting for care. I felt so insignificant, my feelings were displaced, and I blamed every professional practice. I was in so much emotional (and physical) pain that I could not comprehend the lack of availability anywhere. It felt hopeless for a while. I hear you. I see you. Know that you are not alone. Please understand that the need for mental health services far outweighs the number of licensed practitioners. Your journey may lead you to this field yourself. Your journey could be someone else's hope. Most importantly, if you feel too unstable while waiting or your current medications are causing an acute medical emergency/crisis, go to the ER. They can offer immediately and contact your doctor if you have one. Warmest Regards. PS: These existing reviews are unfortunate. I'm aware that they've recently had staff changes. While patients cannot and should not go without refills, pharmacies, ERs, TeleHealth, and Urgent Cares are in place to fill in the gaps when these things happen. Obtaining a gap rx until a physician is available for a refill/appt will ensure continuity in your care and the experience can be addressed at the next appointment. We aren't the only individuals/parties who experience issues out of our control.

I felt like a customer, not a patient, in a business, not a clinic. Didn't feel like I was treated…read morewith the right level of care.

To be honest, I was initially a little skeptical about how much Bryan can really help us improve…read moreour relationship. I thought the problems we had were complicated and difficult to resolve. But after only a couple of sessions, I was impressed. Bryan has a really structured approach to improving relationships for couples. It not only helped us better understand ourselves and each other, but also breaks down an healthy relationship into specific areas we can work on. He gave us useful "tools" we can use every day. Now many of them have become a natural part of our on-going communications and interactions. After working with Bryan for a few months, my wife and I have grown much closer. I believe Bryan can be a really helpful resource for many couples for want to improve their relationships.

Working with Bryan has been truly transformative for our relationship. He held us both accountable…read morein a way that never felt judgmental, helping us navigate challenges we didn't even realize were at the root of our struggles. Bryan has a clear and thoughtful way of teaching, guiding us to understand ourselves and each other better. What stood out most is that he never took sides. Instead, he focused on solutions and helped us work as a team. His approach genuinely changed the course of our relationship for the better. We felt comfortable opening up from the very beginning, and the tools he gave us are things we still use every day. His system works -- plain and simple. We are incredibly grateful!

I used Bluestone Psychological Services for an approximately two month period from September to…read moreNovember 2021. I was having some resurgent trauma-related problems from being assaulted in the past and was seeking guidance through them. Calling to set up an appointment was straightforward, I had read the online profiles of the professionals and asked if I could see someone in particular (as of writing this review on Saturday 17 June 2023, the person is no longer listed as working at Bluestone). After describing my situation to the receptionist, they said that it sounded like the person I was requesting could be a good fit. So we scheduled an intake appointment in an online format due to the COVID-19 pandemic. At the first appointment we set up weekly sessions thereafter until I was feeling confident enough to part ways with the therapy about two months later. I received a bit of talk and EMDR therapy in my sessions. The therapist was never short with me and I found the treatment effective for helping me work through my problems. She was professional in our sessions and never prying. I have continued to use some of the things I learned in the sessions after stopping the therapy sessions.

I was a former patient of Dr. Lilia Peng. I went to her because she was a Naturopathic psychiatric…read moreprovider and trans/LGBTQI+ friendly. However, I regret that decision. I felt that she was very impersonal and straight to the point. I never felt that much compassion from her. In addition, I felt that she did not have great bedside manner or manners with me at all. I felt her customer service to me was not that great. I had to cancel at the last minute a couple of times due to an emergency, and the practice and Dr. Peng told me they had to charge me a fee. Bluestone showed me no mercy, and Dr. Peng did not seem to show me any either. I felt that she also did not properly understand my conditions either. I also didn't like that when I made no follow up appointments with her that Dr. Peng reached out to me multiple times and asked me if I was interested in continuing with her. Well obviously, if I have not called you or made an appointment with the practice in months, it's evident I am no longer interested. In the end, I am glad I left. I would not recommend this practice or Dr. Peng at all. In my opinion, they have no understanding for when life situations come up and I did not feel there was good communication or compassion towards patients either by either Dr. Peng or the staff of bluestone.

Dr Craig is an ARNP, Psychologist and Cognitive Behavioral Therapist. I feel this combination is…read moresuperior to a Psychiatrist (who generally knows medications but can't do therapy) and to a counselor (who cannot do prescriptions). She specializes in adult and child mental illness, personality disorders and the management and treatment. What I think is best about Connie is her approach which combines therapy to work on behavior (minimizing day to day impact of any condition) as well as medication (for patients who need it- she never pushes extra rx's) to manage the symptoms. She's respectful, polite, friendly, easy to talk to and does great with adults and kids. She is extensively trained in medications, side effects, management so she knows what works. She ran a clinic with a well known psychiatrist until his retirement last year and I believe this relationship also benefited her professional skill set. Dr Craig can diagnose and handle most any patient, she's not afraid to tell you what she feels is going on. I have referred many to her, everyone has loved her.