So pleased to have found Janeen ! Thank you for all the help & support. Highly recommend her.read more

I can't recommend Janeen enough! When I was in high school about seven years ago I was struggling…read morewith a lot of issues and my life was very unstable. I started seeing Janeen my sophmore year and continued to see her until I graduated and went away to college. I would not be where I am today without her, and I am so thankful for her. She's not your typical therapist, which was perfect for me. I highly encourage anyone to go meet with her if you are at all considering seeing a therapist.

I had a strange experience here with a counselor - P. There are many counselors so it may be just…read morethis one. She was EXTREMELY casual and even put her bare feet up on the couch next to me. I was having an issue with a friend, and she snapped, "Think about it from their point of view!" and "That must be so hard for THEM." Nothing about how I was feeling, even though I was the one in counseling. I only went to two sessions and they both ended a few minutes early. During the last session, she kept telling me she had to leave right after the session to beat traffic. She literally left the office right behind me and sped off in her car. It didn't feel like counseling - I felt like I was chit-chatting with my judgmental aunt or something.

I went to the Emmaus Counseling Center in Issaquah and saw counselor Phyllis Bookbinder for several…read morecounseling sessions. She is excellent - always a great listener and empathetic, yet provides thought-provoking and wise professional advice. I found her very helpful from the very 1st appointment, as she coached me through my concerns and issues. I highly recommend Phyllis at this conveniently located Center.

We were referred to Dr. Ford through our trusted pediatrician at Allegro. While it took quite…read moreawhile for our child to received an assessment for learning challenges (due to a high volume of requests, we experienced this with another practice) as well) we were able to schedule the intake, assessment, and report out in one call with the office administrator. Our child had a positive experience during the assessment. Dr. Ford's professionalism, expertise, compassion and approachable style was a highlight. She provided actionable steps and solid recommendations for supporting the needs of our child, and exuded care and empathy for us as parents. We found the scheduling process easy, and the office staff very responsive. We haven't dealt with billing yet-TBD.

Do not use Day Spring. I have asked and asked repeatedly for a report showing what we've paid, how…read moremuch was covered, and what is left because it didn't match what was showing in the portal, at times there were multiple charges for the same date and since there was not running total it was impossible to figure out if they charged me multiple times for the same appointment. I understand things change as insurance claims are processed but when you want to talk to someone in the billing department, they send you to a call center and they cannot answer any questions. I asked multiple times for a statement and the attached is what I got, no explanation (cust pmt or ins pmt) for credits or charges and as previously stated multiple appointment charges for the same date with no explanation. They have now forwarded my bill to a third party, and I can't get any answers from them. The experience with the doctor and literally everything leading up to the appointment and final report I have no complaints. It was smooth. The doctor communicated well and often. But their billing department is awful.

My daughter counseling turned into a reunification camp…read more BETHANY BALKUS, has threatened me with family court and has written supported contempt declarations without acknowledging me or keeping me in the loop. It's been a complete nightmare. Knowing it's a high-conflict child custody case, she takes advantage and will make threats if you do not follow her orders. I would not recommend BETHANY BALKUS

A real human never answered their "intake" line, where you are supposed to be able to get…read moreassistance in finding a therapist. After a day and a half of phone tag the only help I got was the suggestion to read the bios of the providers on the website, then call that provider's number. I called one of the providers and left messages twice. It has been over four business days and still no return call. A poor way to run a business for people who are really needing help. I'm seeking elsewhere.

I'll leave the kind of review I would have liked to find when I first Googled to find a treatment…read moreclinic: The fact that they take my insurance (Cigna) brought me to Quest, but I'm so glad it did because this has been the best thing I've ever done for myself. I've been on various antidepressants (Wellbutrin, Zoloft, Prozac, Cymbalta) over the years, and they helped, but only for a while before I had to switch again, and I don't remember any of them working as well or as quickly as Ketamine Therapy. It works differently from other depression treatments - all the others just evened my emotions out and numbed me, but it's easier to be productive and socialize instead of scrolling through the internet in bed all day. The bad: The Osmind App sent me a welcome email, but no way to get into the account, and the reset password button didn't work. It was easily resolved by calling and getting them to reset/send me a password. The good (from most important to just nice touches): Mitch is a certified anesthesiologist. I'm a patient with depression and anxiety, but chronic pain patients apparently take higher dosages, so that feels important. You're hooked up to an EKG, blood oxygen monitor, and blood pressure Cuff the whole time to monitor your vital signs. They've invested in great audio setups, comfortable electric reclining chairs, heated/weighted blankets, air purifiers in every room, etc. They make sure you're as comfortable as possible. The audio/music - I can't imagine how many hours Hayley has spent curating playlists to help guide you through the treatment. They're a great resource, and she gave me her username so I can listen to them at home after my treatments. The music plays in the room when you walk in, and on the headphones during your treatment session. Hayley and Mitch are just really kind and caring people. Call it good energy, friendly, relatable, whatever you want - they take the time to listen and genuinely care and want to help. You can reach someone anytime by hitting a button on the table next to you. They will check on you during your session, but you're mostly alone. Whenever I've needed to speak with Mitch or Hayley, I've just hit the button (it lights up to let you know they've been notified), and they're always there immediately. Before you begin your treatment, Mitch will place the IV (He's great, you'll barely feel it) and give you some anti-nausea meds through the IV. He will also give you some oral anti-nausea meds after your session if needed. Each patient gets their own eye mask. It's usually sitting in the treatment room waiting for me when I get there, but one session, they forgot it, and when they brought it into the room, it was in a Ziplock bag with my name on it, which I thought was really great for sanitary purposes. Scheduling has been easy. I arrange my appointments over text. The waiting area is nice and spa-like. You're not supposed to eat or drink anything for several hours before your treatment, so it's nice that they have water, tea, coffee, and candy available after sessions. Parking is easy, and their office is in an office park. I also don't really see other patients, so I don't know if they stagger patient sessions, but either way, it's very discreet. What it's like: It's different for everyone, but I enter a dreamlike state. I can still focus enough to lift the blindfold and check the time or something, but I have a better experience when I go where my mind takes me. *Uber or have someone else drive you. You do not want to be behind the wheel after your treatment. The feeling is similar to being drunk.

Mitch and Haylie have been absolutely amazing!!!! They truly care about their patients it means…read moregiving them a hug for reassurance or an extra blanket for comfort, Mitch has the absolute best bedside manner I am a very hard stick and he goes above and beyond to make sure he can get IV access in the least painful way possible, he customizes the doses of medication specifically for you if your feeling anxious he provides medication for that as well as for nausea and pain he really gives individualized care and never makes you feel rushed if you need to talk to him about anything either my life has been completely changed by ketamine I have gone off all anxiety medication which I was previously prescribed benzodiazepines 3 times a day my migraines have significantly improved as well as my lupus symptoms which was just a bonus because the main reason I went for treatment was for my bipolar,anxiety and ptsd which have all improved my day to day enjoyment of life and just doing simple tasks by over 80% I'm so thankful for quest ketamine and the amazing environment they provide their patients you do not feel like you stepped into a doctors office you feel like your going into your own cozy room with a warm blanket and treating your problems in the best way possible thank you quest ketamine for changing my life!!!!

Nancy was a pleasure to work with and was critical in an emergency situation…read more We followed Nancy's hypnosis approach and practiced at home. During labor, we did what we practiced and the mother later reported that this was the most helpful tool for managing the intensity. When a complication arose in labor, there was not a lot of time and several fast decisions had to be made. Having Nancy there as a trusted resource made all the difference. All it took were a few adamant nods of approval from Nancy to help me feel like the right decisions were being made. This helped avoid critical time delays since I normally would have wanted to spend more time to understand what was going on in more depth before making any decisions. In the end everything worked out and the right decisions were made. Thank you Nancy!

We were referred to Nancy through our birth classes with Wendy Dean and it was instantly a great…read morematch. We were expecting our first child and were keen to have a low intervention hospital birth. We had not considered hypnobirthing but found the sessions with Nancy and the practice at home invaluable at the birth. Nancy had a calming confident presence during the birth which was short and intervention free. My husband had been reluctant to have a Doula as he was worried this would take away from his support role. Nancy was great at helping us to work together as a couple through the birth. We had an amazing birth experience which brought us closer together as a couple and we are both in no doubt, that it wouldn't have been such a positive experience without the preparation and support Nancy provided.