Michelle Cruz was professional, kind and understanding, she has excellent communication skills, the…read morequality of her making sure you understand everything she explained.

We were rear ended by someone who has this insurance (which we found out is an agency and they…read moretransferred us to United equitable) and all 5 of us have whiplash and united equitable said we would have to wait after the holiday to get someone to look at our car, which is 4 days from now. This also would mean we would be stuck with no car for the holidays. They didn't seem to care much so we hung up and had to go through our insurance (progressive) and pay our deductible even though it was not our fault. We will try to recoup that $500 but know it will be a fight. This is ridiculous.

A lawyer who represented my son in a traffic "situation" recommended Higgins Insurance when I…read morecouldn't get decent auto insurance elsewhere. I've been forever grateful. Higgins Insurance is a family-owned business and these guys are not only nice, they really know their stuff. I've been insuring my car, my daughter's car, and my son's car there for a couple of years now - and, have recommended Higgins to lots of people I know. Whether your driving record is spotless or an "issue", they'll find you a policy that works for you and that you can afford. They have payment plans which are wonderful for those of us who can't afford to cough up a large sum at one time. Can't say enough good stuff about this business.

From the owner: Saving Illinois residents money on their Auto Insurance, Car Insurance, SR22 Proof of financial…read moreresponsibility Insurance, Motorcycle Insurance and Commercial Vehicle Insurance Since 1990.

Tony was wonderful to work with. He helped me find the best car coverage with a good price on…read morerecent car purchase. He was professional and very efficient. He answered all my questions and was very helpful . Thank you again for all your help.

From the owner: Home Insurance Auto Insurance Business Insurance Commercial Auto Insurance Life Insuranceread more

This location is the best I have been coming here for 18 years the staff is friendly and very…read morehelpful and they explain anything you want to know about the company I have referred friends here also when you drive with Northwest you drive with the best.

Great service. Being a loyal customer you get discounts on insurance and service is always quick…read more I'd recommend

My premium has DOUBLED since I started with State Farm and all I get is excuses on the increase and…read morezero solutions.

I've been working with Connor M. over the phone regarding a refund (hardly top priority in this…read moreline of work) due to a clerical error with State Farm corporate. From our first interaction, Connor took my concern seriously, apologized emphatically, and assured me the matter would be handled appropriately. The reason for my review is because before I can even think to check in regarding the status of my refund, Connor is already in my inbox with updates. Follow-up is rare when there is no direct financial benefit to the business. For that, Connor deserves a 6th star! I will keep this office in mind for future insurance needs.

If you're looking for a great insurance agent that is bilingual I recommend calling or stopping by…read morethis office for all your auto, home, and life insurance.

From the owner: We strive to be your preferred choice for all your insurance needs. Insurance can be a challenge,…read morebut here at our friendly local office we offer Exceptional service. Our agency is always here to guide you on all of your insurance needs so you can make insurance decisions for your family. License #: IL-3000094086

Yossi helps us with our personal market place health insurance every year (because its a disaster…read morenavigating it)! We also use him for our home insurance, our car insurance, our business insurance AND our business utility vans. I'm sure my husband calls on a weekly basis with questions, I'm surprised Yossi still picks up his calls. Yossi is available when we need him and is always helpful when we have last minute questions. It was great having help choosing an insurance plan for this year that would help us grow our family. The plans were not perfect but he helped me feel confident that I chose the right plan for my family that included my needs for the year. Thank goodness open enrollment is coming to an end - its the worst time of the year.

The staff is always kind and patient! In this office the insurance agents are willing to help you…read morefind affordable insurance coverage. They will research the insurance market for you and give you the best quote. I highly recommend Statewide agency for all your insurance needs!!!

I contacted them (they were my insurance agents) to cancel my insurance (that's an official Erie…read moreInsurance procedure). I was informed that I have to write an email with the cancellation request. I did. I even sent 2 emails. One to the address that was given to me over the phone and another to the address that I used a year ago to cancel another Erie policy. And it was way ahead of renewal time... Nevertheless, they have the audacity to send me a harassing request to pay for those renewed policies that I asked to be terminated. They didn't cancel my policies, they didn't respond to my emails, but they will for sure keep on harassing me with unlawful request to pay for those renewed policies. If this harassment doesn't stop immediately, I will be forced to take more decisive actions. ABI Insurance Agency that works on behalf of Erie Insurance is acting more like a religious sect than an honest agency. It's easy to join them, it's impossible to leave... Better for you if you choose another Erie agent.

From the owner: Our offices in Chicago, IL and Wonewoc, WI specalize in the following-…read more Personal Insurance: auto, home, recreational vehicles, personal umbrella Business Insurance: property, liability, commercial auto, workers compensation, commercial umbrella, bonds, employee benefits Other: health, life, long-term care, disability, group health, life and dental

Great Customer Service! Michael provided options and let me decide what best fit my needs. The way…read moreinsurance should be done.

I have been with these guys for a while...unlike Christina, I go in and pay. Never had a problem,…read morevery curteous and friendly. And I sometimes forget that a payment is due; the reminder call is always friendly. I thought I made a review about this already so I was pleasantly suprised there wasn't one. Pics I took.

i put one star but really they deserve no stars. I have had this insurance for my vehicles for 10…read moremonths. up until I decided to use auto pay to make my monthly premiums I didn't have customer service issues. Once i enrolled in the autopay program, disaster struck. This problem isn't unique to just this location, I have had horrible experiences with several locations. After the first month of autopay, they had claimed I canceled my policy which wasnt true because they would have needed a signature to do so. Also, when adding a second car to my policy I was given an original quote, and then after making a payment was told I owed more money and that the original quote was wrong. It took me several phone calls that I had to initiate and no one ever returned my messages. I was given the run around. After 2 months of there irresponsible service i signed up with a different insurance company and canceled my policy with illinois vehicle in person, signing and dating documents, low and behold 1 day later they took out a payment from my checking account! I have tried calling differnet locations several times only to be hung up on. I ask myself if this is the treatment i get, just to make my monthly payments on time, what kind of issues am I going to have if I ever need to make a claim? well, i'm not sticking around long enough to find out, the rates were cheaper then the national, bigger companies but i will not give my money to a company that treats their customers like crap.