Last October 17, 2023, after 6 years visiting this eye clinic, i was surprise that they are…read morecharging a fee if you pay with a credit card , in other words thay are passing operational expenses to patients. This is a poor business practice, none of the doctors and Hospital in the Miami area do this. i compliant to Dr. Gary Jaffe. He said that in 2020 he sold the business to American Vision Group. Tomorrow they will charge for using the waiting room or using the toilet . NOT A GOOD BUSINESS PRACTICE. NOBODY DOES THIS.

This review is not about Dr Jaffe ,personally but more about his entourage , personnel working…read morethere First, the adress on Yelp is the wrong adress has they moved to a different place about 4 years ago. Nobody told me their adress when I made the appointment . So, I drove around for 20 minutes to tried to find that building where he was suppose to have his office . I decided to call them, and now I learned they had move and the worst , they had gave me the appointment in Delray Beach, even that we live in the Halandale area. Now I was already late 30 minutes for the appointment and I asked them if I was going now to the new location, as I was just around the corner from them. If they would see the patient . They said no, make an other appointment. So I did, and again as I arrived in 15 minutes before the new time, I sat there one and half hour before being call to see the doctor. I think, changes choose be done in that office to be more professional.

From walking in the door, I was pleasantly greeted. The two ladies at the front desk were kind,…read moreexplained what info was needed for my appointment and were very quick. I had a glaucoma test, because my optometrist said I needed to get tested immediately! I was a bit nervous, but everyone in the office put me at ease. I chose S. Florida Eye Health because Dr. Marlene Moster is a specialist. She was awesome! Super personable AND she gave me a slice of cake that she brought for her office! She calmly answered all of my questions, and took her time explaining her findings. TOP NOTCH!!!!

Dr. Spratt is nice, however staff is horrendous and wait time even worse. Had to wait 1.5 hours to…read morebe seen with an appointment. When I brought it up to someone at the desk I was told that I will always had to wait 1-3 hours...Nicole at the front desk had the worst attitude ever. Will not fo back. Hope Dr. Spratt will take action.

I find myself utterly disappointed and wondering whether the great number of 5 star reviews for…read morethis clinic and doctor are just the usual gaggle of friends and bots. Story so far. I visited the office about 6 months ago. I was interested in making minor eye lid adjustment and the doctor was a great salesman in making me feel comfortable and signing up for additional services which I don't really need. In order to schedule a firm date for the procedure I was asked to pay 100% upfront which I did. Once I got home my wife told me that I overpaid - I guess everyone negotiates but I was unaware of this. Oh well. I liked the doctor and he did have 5 stars . My schedule is extremely busy however and I was told that if I need to as long as I provide a reasonable notice I can change my procedure date. As it happened I did have to do just that twice. The second time however things went down hill rather quickly. Even though I apologized and gave reasonable notice I was treated extremely poorly as if they were doing me a favor by providing the procedure I paid for. After I had enough of their condescending language I told them I am done with the drama and they can either rebook me or refund my monies since absolutely no work has been done. Instead I was told that they will refund my money minus penalties and various fees. This in my opinion is a behavior of fraudsters and rogues not medical professionals. Therefore I plan on seeing you in court. I assume I am not the only one that has been mistreated by these rascals. Therefore I welcome others to reach out and join my cause. I am happy to foot the bill for what I consider a righteous cause. Doctors need to hold themselves to a higher standard then just how to make a quick buck. My email is rhe same as my name @gmail.com. Meanwhile I will have my staff file official complaints with the following departments: 1. Florida Department of Health (DOH): They oversee healthcare practitioners in Florida. You can file a complaint through their Consumer Services Unit. 2. Florida Attorney General's Office: For issues related to consumer protection, such as potential fraudulent practices, you can submit a complaint to the Attorney General's Consumer Protection Division. 3. American Society of Plastic Surgeons (ASPS): If the surgeon is a member, you can report ethical concerns to the ASPS Ethics Committee.

I agree with Marc V. This double bullshit con man çharges $250 for a consultation. The top…read moreplastic surgeons do not charge for consultations. He wanted $22,000 to remove filler. He said it required 3 surgeries out in Davie. I went to a top plastic surgeon and had the filler removed in 3 minutes and the charge was $300. This con man right now is under 3 investigations. He is advertising on Tik Tok. How unprofessional. He must be slow and desperate. Save your money and run to a top plastic surgeon.

Dr Luis was not only very helpful with my wife's eye issues when 3 other eye doctors in Miami Beach…read morecould not. Not only was he very practical and helpful, his staff was very good in accommodating the urgency of the matter at hand. The office will inform you properly what his services will cover versus other eye Dr's that claim one thing on the phone and upon showing up in person was not providing full disclosure. Overall just a good facility and practitioner, location also a plus if you live in Miami Beach!

My girlfriend had what we thought was an eye infection that was not getting better with anti…read morebiotics.. In a panic we started out to go to "Aventura Mount Sinai Annex". They were willing to take my girlfriend right away, but there was no ophthalmologist or Eye Specialist on duty. My girlfriend was very upset wanted an eye doctor, we looked online to see if there were any local doctors who could take her right away. We were so lucky to find Dr. Smith, who was kind enough to fit her in and take us on a late Friday afternoon. Not only did he find the eye not to be infected, it was an inflammation on the inside. That probably would have been misdiagnosed anywhere else . He has a really new nice office in a new building, its all set back from itself and other offices it also has a parking garage and room to park a car . I will say he is really nice guy and patient friendly, along with being accommodating, he answered all the questions we asked and made us feel very comfortable, but most of all..prescribed the right medicine, gave us a few options for future, & my girlfriends inflammation is almost gone. If you need an eye dr. -this dr and office 5 stars. (I am not a relative, just honest)

If you are looking for the best retinal specialist than you have come to the best of the best. Dr…read more Smith is caring and spends all the time he has to with each patient. His office e and staff are amazingly nice. You do not find doctors line Dr. Smith any more.

Totally unresponsive to my multiple attempts to contact a human at the office to get a…read morepreauthorization for eye drops. No one has responded to my many email requests either. What good is any doctor's office that won't respond to you?

Aventura office: Dr. Anil Vedula is a great surgeon. The office is a case study on bad management,…read morepoor patient service and complete disregard for a persons welfare. Their waiting room is always full. We have been here 6 times and WAITED to to be SEEN between 2-3 hours. The actual doctor to patient interaction took between 10-25 minutes. This practice is a "mill."

Didn't wait long for a scheduled Ct scan + gave me CD copy…read moreof scan + did not put findings on cd i wait 45 minutes for -,- did not send findings to doctor -,- Kind of a waste of my time and cancer risk......

I was scheduled for a test @1 the appointment setter told me to come by 12 so I could do my first…read moreprocedure which didn't need an appointment. When I arrived I was told they closed from 12-1 for lunch. They should tell you that at the time of scheduling. The procedure and the technician were excellent. The appointment setting needs retraining.