1 out of 5 stars Do…read morenot use this service. From skipping parts of our house to simply not showing up, Veronica's Cleaning Services has been one disappointment after another. We used them for nearly six months after our baby was born, and as the photos attached show, the results have been terrible. One thing you can always count on is that they will never arrive on time. If you have pets, be ready to lose your entire day waiting for them to show up. On top of that, they constantly misplaced our belongings -- sometimes "hiding" items instead of putting them back where they belong. We had to repeatedly point out that they'd missed entire sections of the house, like our whole downstairs. When that happened, good luck getting them to return the same day to fix it. They also ran our dishwasher with expensive knives inside and used dish soap instead of dishwasher detergent, leaving our kitchen covered in bubbles. Veronica apologized and offered 10% off that cleaning, but that didn't make up for the damage or the pattern of carelessness. She knew we hired them because we have a baby, yet her team still mixed his dishes with items that weren't safe for him. Communication is another major issue. They never once arrived on time, and when my wife explained that we couldn't continue with three-hour-late, unannounced arrivals, Veronica accused us of canceling the service. Today, they were scheduled to clean again--no show, no message, nothing. It took three hours just to get a response saying they were "waiting on their team." Yes, her prices are competitive, but you truly get what you pay for. We'll be paying a little more next time for a reliable and professional cleaning service. I would not recommend Veronica's Cleaning Services to anyone. EDIT: I am adding the pictures of this "business owners'" professional correspondence with me after leaving a review. DO NOT DO BUSINESS WITH VERONICAS CLEANING SERVICES

Do not use this cleaning service. They were never on time, always either way too early or hours…read morelate. With a seven month old baby and two large dogs, having a set schedule was really important to us, but they just could not stick to one. They constantly skipped parts of the house, even after we reminded them. The stairs were never vacuumed once, even though that was part of the agreement, and they often skipped the downstairs den completely. One time they did not even wipe down the kitchen counters. The price was never adjusted despite the unfinished work. I talked to the manager twice, and my husband spoke with her three different times trying to fix the timing and cleaning issues. Nothing ever changed. When I asked about setting a specific time, she said we were not even on the schedule and then claimed we had canceled the service. Later, when I followed up, she said they could continue but could not guarantee a time anymore, going back on what she had promised because of our baby's nap schedule and the dogs. Overall, they were unreliable, inconsistent, and unprofessional. I would not recommend this company to anyone looking for dependable cleaning service.