If you really need help, do not go here. They don't do anything beyond showing you an exercise and you're left to your own for most of the "treatment" sessions. Huge waste of money. The actual PT sits and watches her staff like it's a club. Most of my sessions were with an intern who didn't do anything but slather goo on my shoulder. This place shouldn't be licensed. read more

I have been going for almost 6 weeks. Very clean facility and everyone has a great attitude. Riddhi is awesome and does a great job explaining exercises and giving massage/stretching at the end. All the assistants are awesome too. Highly recommend. read more

I've been to three other Physical Therapy businesses in Jersey City. JAG-ONE is by far the best one! The entire staff from the front desk to everyone on the floor is very professional and pleasant. More importantly they keep your personalized session moving along and understand time is valuable. Mark Cristiano was recommended to me from a local doctor. He lived up to his reputation with great insight on what my physical issues were and how to aid my recovery. Dennis Askew has helped me tremendously with handling all the insurance pros and cons and has keeps the business side running smoothly. The JAG-ONE team is very supportive allows one to focus on a speedy recovery. Needless, to say I highly recommend JAG-ONE on Marin Blvd. I predict ....it's only a matter of time before Mark Cristiano will be picked up by a professional sports team. Book your appointment today ! read more

Went here for the last 2 months, Mark has been great and very professional. Highly recommend.

Thank you for your professionalism and knowledge. I'm not one for doing many reviews, but it's only right that I express my appreciation. From the front desk to the PT staff, you were all amazing in helping me to rehab my recent knee and wrist surgery. I'm happy to know that I can count on you if something else happens. Thank you, Crazy Legs Rock Steady Crew read more

My family has had a wonderful experience here. Angel Torres is an excellent PT, he is very knowledgeable and he has been a crucial part in the journey of rehabilitating my younger brother's knee from his second ACL tear. I wish Carlos would have met him sooner honestly to have prevented that second tear! Do not hesitate to get your physical therapy journey started here and we highly recommend Angel. read more

If you've come out of COVID with postural issues and neck pain; stop waiting and go to the wizards at JAG-ONE. Carlito hooked me up and saved my neck. Stop sitting in pain. read more

I highly recommend Carlito as a PT at JAGOne Fitness. Before I went there, I had been having bad lower back pain, which started during the pandemic. I went to a chiropractor for a few months, which would help temporarily, but wasn't making the problem go away. I had to go a lot and it was expensive. I decided to go to an orthopedist and he said it was common problem and prescribed 2 months of PT. When I first went to PT I was in a lot of pain when walking and sometimes even sitting down. I had spasms usually at night. I went to PT for 3 months and I've improved so much! I feel so much better and I no longer have to worry about a long day of walking. Carlito is so nice and you can tell very dedicated to his work and patients. Everyone that works there, including the front desk and other trainers and PTs, are so nice and positive. It's a very nice atmosphere, which is great considering how often I went there. If you want a great professional experience and results go to Carlito at Jag 1! read more

I'll preface everything I'm going to write with the fact that I have experience in the medical field, a minor in Bio, and I completed 2 years of a Rn program. That being said this was also my second surgery on the same knee. My first experience with physical therapy had no benefits at all whatsoever. When I went in on Monday to schedule my initial appointment, the receptionist said she wasnt going to be able to get me in for another 10 days. Mark ( the physical therapist) overheard and came over to introduce himself. He very nicely introduced himself, and took a look at my paperwork. Being that I was 3 days post OP, he graciously squeezed me in this week. I came in today for my first appointment, and was greeted and brought in very quickly. Mark started the process, asked all relevant questions, and got to work right away. I was not the only patient there, but he spent equal time with everyone and actively participated in everyone's progress. I overheard some conversation, and he seemed to be very knowledgeable and used correct medical terminology. There was a lot of conversation, and I was extremely pleased with his bedside manner, expertise, knowledge, and clinical application. I would HIGHLY reccomend Mark for all physical therapy needs. I was extremely pleased. read more

The team at JAG-ONE is fantastic. I was in debilitating pain and they got me back on my feet. The staff is kind, professional, and attentive. They are extra careful with hygiene with regards to COVID. Sessions are a combination of heat/stimulation, guided exercises, and manual therapy performed by the physical therapist. read more

I tore my Achilles over the summer and wasn't able to have surgery. Carlito did such an excellent job helping me rehab it that it probably healed better than if I'd had surgery! He was very knowledgable, able to update my exercises on an ongoing basis, and was fun to work with. I will recommend him & JAG-ONE to all my friends! read more

I messed up my shoulder playing tennis (dislocated) and came here on someone else's recommendation. It did not disappoint. Jules was my mf girl and was great in helping me get full range of motion back. But it wasn't only her. Kev, Denise and the entire gang was great and pleasant every day. Even though my appointments were at the crack of dawn, i never dreaded coming in. And to top it off, i had to shift appointments a bunch of times because my life is complicated and i missed down my accident because I'm and idiot and they accommodated me and just made my life easy, which i really appreciate. read more

My experience with Jag One was pretty great. Mark and Adam were the two who worked with me the most on my feet which definitely have held lasting results. My last PT visit was mid May and now being about mid June I've experienced hardly any discomfort. Mark was very personal and discussed my injury in depth from his concerns to how he and his staff planned on treating my injury and what to do to further assist myself with personal care utilizing at home exercises. Adam was very attentive and assisted me with several exercises which he critiqued posture and form to make sure I fully benefitted from each one. Aside from them being very knowledgeable and helpful on their craft they were really friendly and great at conversations which made each visit pleasent and enjoyable. Im happy to have been recommended Jag One as it has benefitted me going back to work with JCPD since being on my feet is vital. In closing I recommend Jag One and if I were to ever need PT again I would definitely consider coming back. read more

I was a patient at JAGONE PT for 3 months and am so grateful for the caring professionalism of the entire staff. The therapists I worked most closely with, Dominique and Joe were awesome, as were all of the assistants who helped along the way. If I, or anyone I know, EVER has need for PT, there is no question I'll highly recommend JAGONE. read more

I was excited to schedule my appointment with JAG-ONE after reading such great reviews for a few of their locations on Yelp (I would have been a first-time patient). My frustration started when I couldn't get a hold of anyone at either Jersey City location. I've been calling for a week since Monday and even left a number on the corporate voicemail - the voicemail is one of the options you're given after it rings awhile and nobody picks up. I had even been trying to call the main contact info number listed on their website (201)-801-7141. Finally this morning, after still not getting my calls answered by both Jersey City locations, I called the main contact info number listed on their website (201)-801-7141, and ended up pressing the option to be transferred to HR. The woman was a little helpful. She put me on hold and tried calling both Jersey City locations herself and emailed the office manager for the Marin Blvd location. The town square place location answered her call and the one I preferred (Marin Blvd) did not. She took my email because I pushed to get a call back about what was going on with the Marin Blvd location. After our call, since she got through to Town Square Place, I decide to call. Initially, there was confusion with whoever answered the phone because apparently even though I had called the town square place location, the call had gone through to Marin Blvd (and I find it interesting that they finally answered the phone after HR sent an email to their manager). The woman I spoke to on the phone was not helpful at all. It was like pulling teeth. She was very short with her answers, did not share helpful info until I kept pushing and asking follow-up questions. EX: I wanted basic info about insurance. She said they don't verify insurance/can't give that info until you arrive at your location. After I kept pushing for info, she told me what the out-of-pocket cost is for each session if it's not covered by your deductible..every other PT business I've called in the area not only 1) answers their phones, 2) are incredibly helpful with insurance questions and 3) have also offered quick 20 min drop-in screenings to check out their location and discuss what PT would look like for my injury PRIOR to getting the first actual appointment scheduled. Per the incompetent woman, she said they don't offer that. Ultimately, I decided not to schedule a first-time appointment with them. I could have forgiven them for not answering the phones, but it was the call with the front desk woman that made me decide not to proceed. If it's this hard to even make the appointment and get information, what is the actual experience going to be like? I am so disappointment. read more

My experience with JAG-ONE on Marin in downtown Jersey City was amazing. I came in after suffering from a months-long, nagging hamstring strain. Sean was quick to diagnose, and we immediately got to work on a program that worked well for me and my work/life schedule. Along with Adam, Sienna, and the rest of the staff, Sean had me on a solid, twice a week regiment where the injury was worked on in a variety of ways: heat, ice, stretching, strength training, balance, and more. After 6 weeks, I felt like my injury had made a full recovery. I can't thank the team enough for giving me my strength back; now I can jog, run, and sprint with no pain. It's been a great summer, and well worth the commitment to feel this good again. I cannot recommend them enough. Thank you! read more

Jag Physical Therapy in Jersey City is the best PT experience I have ever had. I was suffering from muscle/nerve pain of which traditional doctors, chiropractors and acupuncturists couldn't resolve, I wish I would have gone to Jag sooner! Everyone is extremely friendly, helpful, and most of all know what they are doing. In just 4 sessions I felt more than halfway back to my healthy state. Definitely recommend this team for anyone suffering from physical pain. read more

JAG-ONE Physical Therapy in Jersey City gives a superior level of care. I was treated for bursitis in both hips. My physical therapist, Mark, was kind, understanding and most importantly competent. The rest of the staff is also fantastic. It's a very welcoming and positive place. Mark reviewed my records carefully, asked a lot of questions and then took me through a full set of exercises that were to help reduce pain, swelling, stiffness, and weakness. On each visit, I was monitored to ensure the exercises were performed properly. I was also given instructions for additional care and exercise at home. I saw improvement after the first visit! JAG-ONE helped me to regain my health. I highly recommend them! read more

My experience at this location was pretty good! Everyone, from the staff to the therapists themselves are super friendly, helpful, and very knowledgeable. It took only a month and a half (3 sessions per week) to make me feel physically better. That was not the case with my previous physical therapist. Well done JAG-ONE! Thank you! read more

I highly recommend JAG-ONE. I went for six weeks because of rotator cuff problems. I started with a fair amount of pain and limitations to the use of my arm, and I left completely recovered. Everybody on staff there is great. What is really impressive is *everyone* who works there is friendly, positive, good-humored, and very helpful. An excellent experience. read more

I highly recommend JAG-ONE's Downtown Jersey City location. I had a great experience rehabbing a relatively minor injury and will return if I have any future PT needs. I primarily worked with Dan and Adam, but JAG's entire staff was friendly, accommodating, and very knowledgeable. They offered thorough and personalized treatment with every visit to their facility and provided me with a great lineup of stretches, exercises, and workouts I could do at home and in the gym. They put me on a successful path to recovery and gave me the strengthening and confidence-building routine I needed. read more

Mark and his team at the JAG downtown Jersey City location deserve an award. They are always in a great mood and help you (while experiencing pain/discomfort)feel comfortable and motivated to get better. I went to them for a few months for a shoulder injury I experienced, and each session I saw/felt a noticeable improvement. I'm grateful to them for helping me get better and stronger. Highly recommend them if you are in need of physical therapy in the area. read more

Mostly worked with Mark but Mimi and Jules were great as well. Surgeon told me PT was doing a great job at my 3 month follow up with him based on my progress post surgery. Staff very helpful at front desk and other team members like Brandon were always helpful to point out the right ways to do exercises read more

My experience this far has been awesome. The staff are always pleasantly friendly. Dr. McCay is very professional.

I had a great experience with this place! I came in with a lower back pain that made it difficult to sit for long period of time or exercise. 10 sessions later im pain free despite of the fact that im sitting for longer time now becasue of work. I worked with Serena initially but becasue of schedule reason I switched to work with Mark primarily. Both therapists have been very helpful. Not to mention all staff members are super friendly and patient. I would definitely recommend this place. read more

A torn ankle ligament took me to JAG-ONE's Downtown Jersey City location in July 2019. Though it took nearly 3 months for me to heal (partly because I was traveling for a portion of this time period), I was very happy with the team here. Mark, Adam and Brandon in particular are sticklers about form while exercising, which most certainly aided the recovery process. As an added bonus, the whole crew is very friendly and makes an effort to provide a pleasant and relaxed backdrop to the PT process (the awesome music selection doesn't hurt either). The only thing that caught me off guard was the time I spent here - I was initially told my appointments would range anywhere from 1 to 1.5 hours, but often ended up staying well into the 2-hour mark, which could be a bit of a struggle on days I needed to rush back to work. Overall, though, I would highly recommend this place, the team and the experience. I just went to my first dance class in a long time and am happy to recover I was pain-free! Thanks, JAG-ONE! read more

I went to JAG for about a month and a half for a knee pain I had had for a few years, and I couldn't be happier with the treatment. Mark and his team were very knowledgeable and friendly, and created a great program for me. The admin staff was also very helpful, especially when dealing with my insurance. I'm very happy with the service I received and recommend this place to anyone. read more

The team at JAG-ONE Physical Therapy in Jersey City is great at what they do. They are organized, knowledgable, and personable. From scheduling your appointments, to literally getting you back on your feet, they are there to make it happen. read more

What separated Mark as a PT from all the other PT's I have been treated by is that he took my complex case, admitted he wasn't able to properly start a treatment plan from day 1, took the time to consult my referring physician on what to do, and then scheduled a future appointment to begin rehab when he felt confident enough to oversee it. This is what I feel many PT's are lacking, which is honesty. I don't need someone telling me I'm going to get better when the true presentation doesn't point to that. Mark took my case, and told me straight up from day one what his expectations are of my recovery, and what I should be expecting from it. That made me believe in the rehab program that much more, and made me that much more excited to come to rehab at JAG-ONE. It also wasn't just Mark, it was the whole team as well, who were very attentive to all of the exercises I was doing. Overall, I'd recommend JAG-ONE for anyone who needs physical rehabilitation. read more

Jag-One is Jersey City is best PT I have ever been to. Mark got an amazing team who cares about you. Adam and Brandon are the excellent when it comes to correcting the pose and keep you going. Everyone is very friendly, know what they are doing and fun to work with. They won't rush you to get you out which has really helped me to finish all my exercise before I step out. Even when they are super busy you don't feel that you are rushed or neglected. I am seeing great results and improvement with my knee since I have joined this PT. I have been to multiple PT prior to this, just didn't feel like they cared and personally didn't feel my knee pain will ever go away. With Mark's team, I am optimistic I will get better. They do a terrific job. I highly recommend Mark and team for any PT needs. read more

Shawn and Mark were fantastic. I appreciated there help with getting me back after I separated my AC joint. Would highly recommend their services for anyone needing PT in the are. read more

Had such a a great experience at JAG in JC. They are flexible with scheduling options and it's conveniently located. The staff is super friendly and make the process as easy as possible. I immediately saw results from the work done from sessions. I got immediate pain relief and gained strength from there. read more