Great customer service here. I highly recommend them for car, home and Umbrella coverage…read more John

Jim and Team (especially Helen) really take great care of potential and more importantly regular…read morecustomers. I was blown away by the additional review process they did when evaluating all the various options I had for car insurance, and we have a number of vehicles, so it was important the right company and policy was selected. Not only that, but I've had to make a number of additions and changes and inquiries and they have gotten back to me in no time flat. They offer a friendly and customer oriented demeanor and I'm a big fan at this point. I hope to bring them even more business and refer others to them. What an awesome insurance brokerage!

Eddy of A.P. Insurance has been in the area for a long time. His history of affordable rates,…read moreknowledge, professionalism, and customer service are what led me to join the A.P. customer group. Since I've been with A.P. I've never had an issue. Thank you Eddy!!

From the owner: A.P. Insurance Agency is a local family owned agency that assists others with all of their…read moreinsurance needs. Our agency offers low cost and local services and specializes in home insurance, auto insurance, health insurance, life insurance, motorcycle insurance, flood insurance, and more.

Michael and Austin have perfected the art of being all business and all heart. Very few have the…read moregift of being able to manage both in business. They helped my mom, who is terminal to get on Medicare and chose the supplement policies that best meet her needs. They also educated her on social security benefits that she may be entitled to. They pointed us in the right direction and now she is receiving benefits we never thought she was entitled to, much less aware of. Michael and Austin treated my mom with such kindness and dignity. They laughed at her corny jokes and made her feel comfortable. I'll never forget this father and son team. They are kind, smart, knowledgeable about insurance and social security benefits you may be eligible for. Thank you so much for grating my mom with so much dignity and kindness. You made a daunting process a simple one

My husband and I just couldn't say enough positive and complimentary words about Mike Boyd!! He has…read morebeen our agent for many years now, and we're extremely grateful we met him! Mike has been nothing but consistent and extraordinary. He definitely goes the extra miles (not just a mile) to look out for his clients' welfare, with only practicality and thrift in mind. He will not sell you anything you don't need. Mike fully explains insurance hype, trends and misleading tv advertising as he answers your questions when you're considering a change in coverage. The best and most awesome thing Mike does is review every one of his client's policies, every year, to see if he can save you money! He'll call you, after doing his heavy homework, and just make your day! He's so very wonderful to work with - patient, polite & professional...but such a real guy who loves life. Mike is the guy you want for a neighbor, truly. He will be your unique business aquaintance, because you also want to be his friend! Thank you, Mike, for your outstanding service!!

Professional, Fast and VERY competitive rates! Lisa spent a lot of time explaining everything…read more Highly recommend!

I have had my policies with American Family for years, and when Lisa Koch took over the agency, the…read moretransition was seamless. The fabulous customer support continued on without a hitch. When we had to make a claim and had some trouble finding information on the vehicle, they were helpful and courteous. Our claim was handled expertly. Today I had to call to make a change to my auto policy, and Esmeralda was the representative who took my call. True to the standard previously set, Esmeralda provided clear answers to my questions and took care of what I needed in a friendly and efficient manner. I highly recommend this agency!

I was a loyal State Farm customer for eight years, always paying on time with multiple cars and a…read morehome insured. When my son was in an accident (not at fault, Dec '24), I called for guidance on how to file a claim. Only then did I find out State Farm required both the car and the driver to be insured--something Alex never explained or advised me on. I added my son to my policy in Dec '24 but ultimately filed the accident claim through the other driver's insurance, meaning State Farm never handled it. Two months later (End of Feb '25) my son moved out on less that great terms and took responsibility for the car, we had him retitle it in his name and he took it with him. We canceled our policy, but State Farm first had me sign and affidavit giving my word my son was not driving my other vehicles, then later demanded proof of his new insurance-- including company name and policy number, details I had no access to. My agent was useless throughout this process, never explaining my coverage, never offering real assistance, and only forwarding emails. When the underwriters started making demands, he gave me no advice, and his final email was downright rude--essentially telling me to take my business elsewhere. State Farm and Alex's lack of professionalism, communication, and customer care was infuriating. After years of paying into their service, I expected better. I've since switched providers, and if you're looking for an insurance company that actually supports its customers, stay far away from State Farm.

Terrible communication, told me me they would call me back, never got called back, I called them…read moreand had to talk to a different agent that after writing our policy never called to let me know how much he was charging and just went ahead and charged us. I couldn't call them back because I was sent to voicemail so basically left in the dark. After that we received letters saying our policy was canceled, wife calls them to find out what's going on and it's mumbo jumbo about underwriting and not to worry about it, told her the car was insured, she called corporate and found out it was not. Trying to get to the bottom of it and make sure we're insured, Mario told my wife to shop with another company after she has been with state farm for over 20 years. Negative 1 star of possible for a terrible experience.

I've Known Ron for Years He and His Wife Doreen are AWESOME HONEST PROFESSIONAL ETC ETC ETC I knew…read moreThem From Granada Hills California from the Early 80s You Want Honesty and Professionalism He's The One So is Mr Lewis

New business owner in the construction industry. Went to Ferguson Leavitt for worker's comp…read moreinsurance. First year was 13%.. following year was 14.5% with no claims against my policy. I asked them why premium increased and Christine Eamon's gave me some story as to why rates increased. I accepted it as fact. Fast forward to this year and Farmers insurance cold called me and offered me same coverages for less than half what this firm was charging me. They made 0 attempts to contact me over the course of 2 years except when it came time for renewal. Changed my agent a minimum of 2 times without notifying me anything changed. Made no attempts to shop my rates to other providers until I notified them I was going with another provider. Only then I received a call from the head of the office whatever his name was, telling me they were shopping to 7 providers. Offered me a 45% reduction from previous rates. Still not close to farmers. I informed him that I was extremely displeased with their service, gouged me and they didn't care about me as a client. He hung up on me. When I sent them the cancellation notice they told me it was REJECTED and I needed to provide more information. I will be filing a complaint with every regulatory body That deals with this. Farmers told me it was against the law for them to refuse to cancel my policy. POTENTIAL BUYER BEWARE!

As the office manager of a local business, I dealt with Ferguson Leavitt (particularly the…read morewonderful Terrie) regularly. Everyone there has always been an absolute pleasure to work with. Terrie is knowledgeable, helpful, professional, and prompt. She is a gem, as are the rest of folks at Ferguson Leavitt. Look, insurance is no one's favorite part of running a business, but it's a fact of life and a necessary one at that. We've had a great experience with them overall and if the opportunity arises, I will be happy to work with them again the future.