Gary and his team at Nature's Accents are amazing!! Not only do they do gorgeous work, but I…read moregenuinely enjoyed having their team at my home and the great attitudes they had every step of the way. Even when a few hurdles came along, Gary had solutions and a great attitude. My husband added on to the project several times and asked a ton of questions and Gary was awesome through it all. We get "wow"'s from everyone that comes over and we are so pleased with the beautiful Oasis Gary and his team have created in our backyard! We had nothing but grass/woods to start with, they did all the patio and landscaping around the new pool build. The waterfall with slide, raised up patio, outdoor kitchen with pergola...and perhaps more in the future! Thanks Gary!!

From the owner: Nature's Accents embodies the concept of turning dreams into reality. Our family-owned business has…read morebeen in the Rochester area for 30 years. With hundreds of satisfied customers, we have the experience to help you. Our designs are anything but ordinary. We use some of the most innovative materials to create a unique product, unlike anyone else in the area. Whether you're looking for a new landscape design, or renovating an existing one, there is no dream too big! Contact us today for a free consultation.

We worked with Beardslee last year for mowing, they were communicative, professional, and did…read moreexcellent work. They are no longer doing mowing, or we would still be working with them.

We called to have a few outdoor construction repairs done. We received no response for over two…read moreweeks. A representative finally came and gave us an estimate for the jobs. The work was scheduled for a few weeks later. The original estimate seemed high, but we agreed to the terms. The employee did a good job for the first day. Then we were told to complete the last project would require a change with a small increase in price to use some 4 x 4 instead of some 2 x 4 lumber.The work was completed on the second day by the employee and was satisfactory. The problem is when we received an $800 increase in the final bill. When we questioned why the final bill was increased by such a large amount, the owner did not give a reasonable explanation that we felt was acceptable . We reluctantly paid the final bill under protest.

As a former employee, I have never seen such disregard for customers. It was embarrassing to be a…read morepart of this company. It is managed by people who have no landscaping experience and who believe they are always right. Sam is completely fine with accepting prepayment and never delivering any of the services or doing them half way and poorly. He also lies about wages and changes his employees time cards so he doesn't have to pay anyone overtime. He is very manipulative and accepts no responsibility for anything.

In June of 2025, I received an estimate for a driveway install for $8100, which included materials…read morefor 5/8 crushed run gravel totaling $1900 for that material alone. I expected a five week window for the install and five months later it was done. After the installation, I saw that I would be charged $800 for a roller rental yet the driveway was never rolled. They just drove a skid steer back and forth over it. They did admit fault and took the cost of the bill but I also found that the materials used were not what was in the estimate we agreed upon, but that they had used a cheaper material. When I talked to Luke, the crew member leading the job, he assured me they used the proper material. When I sent photos proving them wrong, I received a call from Sam, the owner, who admitted that they changed materials from the original estimate and that those materials only cost $1300. He claimed we still owed full price because his labor costs miraculously went up the exact difference in material prices. He told me that the estimate sent to me, with individual line items stating exact cost to the penny of materials, labor and equipment was just a general idea and that whatever changes they made were irrelevant because I wanted a $8100 driveway and that's what I got! I claimed breach of contract because changes were made from our original agreement and he said he just claimed to install a driveway and that's what I got! Needless to say, I reported them to the Better Business Bureau and he said he didn't care. He just wanted his money. He even admitted that on other jobs they do with landscaping, that they might promise a customer 18 trees or plants installed with so many yards of mulch yet they will only install 15 plants and use less mulch but still charge the same because he only charges by the job, not the scope of the promised upon estimate. So he admitted that he cuts back on materials and still charged people full price! That was his defense! That he cheats customers! He then became irate and accused me of trying to nickel and dime him once the project was done. I am sorry, but $600 material markup is not nickel and dime. It is half a week's pay for me. The job was done in two days and both days I arrived at 2:45 pm, after work, and the site was empty of anyone working, telling me it was a day's worth of work or rather an 8 hr job. He charged me $75 dollar an hour MORE for labor alone since he claimed labor was the price hike. Very shady and dishonest, by his own admission. Buyers beware!!!

I bought a Living Social deal after seeing Chris B's review. I didn't have an emergency removal,…read morebut after I called they came out to assess the situation and gave an estimate. It took a while (months) for them to come back but they let me know that was the time frame and I was very fine with it. Everyone I came across was quite friendly. It seems like they did a good job, I'll really get to see when the leaves come out. The person who climbed the tree cleaned up the yard well. I forgot all about this review (8/4/16) until the owner YELPed me, the leaves are out and their trim up made the tree look healthier and gave some dappled sunshine.

I just had T & L Tree Landscape out to cut down some large tree limbs. Laura, Tom, and their team…read morewere super professional, knowledgeable, and efficient! Great company and I highly recommend them.

Charlie, the owner, was very responsive to our request. He gave us a detailed quote with a very…read morefair price. He had us approve the quote in a very convenient, electronic process. He gave us notice to when he was coming and did a very thorough job. I am glad we found his business. We will be using his services for future work

Scott was very prompt in coming out to give us an estimate to remove 2 dead pine trees. He took his…read moretime checking out what had to be done. Scott, being the owner of the company, was on site as the work was being done. Excellent job and cleanup! Highly recommend Extreme Tree!