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    Jaks Heating and Air

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    4 years ago

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    Intermountain Heating & Air Conditioning - Dealer Meeting fun with Gensco - Team Building

    Intermountain Heating & Air Conditioning

    (1 review)

    Lacking knowledge, poor customer service. They sent over a kid whose first words were "I don't…read moreknow a lot about the problem you're having." The "technician" was on the phone the whole time with someone who knew more about the subject. He rearranged some wiring and left and within a couple of hours the upstairs was 80 degrees and the downstairs 60! He came back and just put things back to the way things were. He told us he would look into options and get back to us. Not only did we get billed for the whole thing, without a diagnosis and certainly not a fix, we never did hear back from them about potential options. The kid did return the next day, to retrieve the tool box he had forgotten behind! I did contact the owner, who was completely defensive of what had happened and completely unwilling to 1) work harder to fix the problem or 2) waive any portion of the bill for the inconvenience, lack of diagnosis, lack of fix, $400 for his apprentice to dink around in our basement for an afternoon hardly seems worth it! He also removed quite a bit of foam from our dampers that I had to replace. Save your money. What makes this all the more infuriating is that I did diagnose it myself, there was a broken motor on one of the dampers. $100 and 20 minutes later and everything works fine. The owner, as part of his dismissal, said that our system was out of date and that's why no one knew how to fix it, but the only reason we called Intermountain to begin with is because they are the ones who installed it 10 years ago and left their sticker on the system! Highly Recommend Sleeping Giant HVAC who followed up my own repair with excellent service to get the whole thing in working order.

    From the owner: Intermountain Heating and Air Conditioning is a locally owned and operated business serving the…read moreHelena, Mont. area since 1994. We have many options to help you save money on heating and cooling costs, including geothermal systems.We hold design, installation and service certificates from the Intermountain ground Source Heat Pump Association. Our trained technicians evaluate your home or business before selling or installing a new system. We want to make sure you get the right product for optimal heating and cooling efficiency.Our products and services includebrï Geothermal heating and coolingï Forced air furnacesï Air conditioningï Air filter systemsWe help keep your home in the comfort zone.Call today to learn more.

    Jaks Heating and Air - hvac - Updated August 2026

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