Wonderful staff Good prices…read moreSpray tan always looks great Would definitely recommend

Loyal customer of 2 years, changed membership to a place closer to my house, but I still recommend…read moreto anyone in the area (plus they have the best spray-ons in GR).

The staff is kind and engaging. They made me feel comfortable picking out a suit…read more They made the spray tan process easy and love how it turned out!

It gets the job done, but numerous staff issues have me wondering if this is where I should…read morecontinue to get my spray tan. In the past two months I've experienced package mishaps, nearly slipping to death a couple of times from the versa spa floor not being wiped down between uses, and most recently having an employee, Echo question the darkness level I selected because according to her it was too dark for my current skin tone. I never asked for her opinion. Big improvements could be made in customer service and hospitality. It's not that hard to wipe down equipment in between clients and be pleasant.

Sunless tanning package is a great deal. I love getting spray tans weekly here. Since the pandemic…read moreI have noticed not all staff wear masks when it was supposedly enforced by our governor. Staff is friendly. Also, this is a cashless business FYI so be prepared to pay on a card.

Their hours are listed as open until 7pm, and when I arrived at 6:30 to get a spray tan, all doors…read morewere locked, and I tried reaching out over the phone and text with no response. I can't comment on service quality (bc I never received services) but I haven't experienced this issue with any other salon.

I was a loyal customer here for several years and was on their VIP membership plan. I want to be…read morefair because the actual spray tans were consistently great, and the staff members I interacted with over the years were always wonderful. Unfortunately, the customer service experience with ownership ultimately drove me (and several friends) away. The biggest issue is how inflexible and dismissive they are with customers regarding booking mistakes and billing issues. One example: I accidentally selected the wrong appointment date in their booking system. I realized it within minutes and immediately messaged the owner to correct it, but because the accidentally selected date was within 24 hours, the system locked me out from making changes myself. Rather than offering any grace or understanding, I was basically told I was out of luck and still charged. I completely understand having cancellation policies in place to protect appointment times. However, when a customer notices a simple mistake immediately, reaches out right away, and there are still multiple openings available for that date, the business has lost absolutely nothing. It feels less like protecting bookings and more like benefiting from customer errors. This apparently was not an isolated experience either. I know multiple people who had similar situations and felt brushed off rather than valued as longtime clients. I also personally experienced recurring issues with billing and automatic renewals/charges tied to the required credit card on file. After enough frustration, I finally decided to leave. It's unfortunate because the product itself is genuinely good. But eventually customer service matters just as much as the service being provided. I truly wanted to continue supporting this business, but it became clear that loyal customers were viewed as expendable rather than appreciated.

I got the spray tan and the very friendly girl at the desk gave me a quick refresher on how to do…read moreit since it had been a while. They sell the paper foot covers (totally worth it) so your feet don't turn dark brown. Good price and my tan for vacation turned out great!

Love this place, staff and service too! The red light therapy has full bed option, saves time!!read more

I have been using the medical grade red light therapy every other day now for three weeks for…read morearthritis in my hips at the Bayberry Marketplace location. I believe it has relieved my pain tremendously. Thank you for that. They also now provide a head rest that stops the vibration on my teeth, thank you for that as well. Those of you at corporate should be proud of your attentive and caring staff.

Yet again,2 minutes left in red light bed and going to another bed right..they gave my bed I…read morealready paid to someone else. Smdh worst customer service ever! Plus, I have to wait a week for my refund ...they say they can't make the person walking through the door wait but, it's policy so they make the person that was there 1st,who already paid,wait.. terrible business

The staff is so friendly and they go out of their way to help. They keep up their bubs so I've…read more always gotten a really good tan. Thanks Mirage!

Never open on time. But very reasonable on price of packages. Friendly and clean placeread more

I like this location a lot more than the downtown location as the downtown location feels cramped…read moreand claustrophobic as the rooms are small. Staff is super friendly. One of the best Brazilians I've ever had with sugar. My only improvement would be that my hair was longer as I wasn't able to get there for two months. I thought they would or trimmed my hair down. It was super painful and I had bruising due to my hairs length. I was gripping the side of the fold out for dear life.

Charlotte was great. I've been waxing for 9 yrs and you'd never know she's relatively new. Very…read moresweet, gentle, quick, & had a positive vibe. I will book with her again. I'd give Charlotte 5 stars but the salon 4 because I don't like having to pay 1/2 up front each time being a repeat, long time customer.