I left two messages with them asking for an appointment and didn't get any response. I can only…read morerate their responsiveness - which is non-existent. I have given up and looked elsewhere for service.

The staff is very knowledgable and friendly. The wait can be long at times but what can you expect…read morefrom great doctors like Dr. Ronk and Dr. Shaiebky. No pressure to buy glasses or schedule surgery and when I did things went very well. The billing department is always willing to work with people. But they except most medical insurance. Just not vision insurance. Both doctors are helpful and so patient.

Do not use this medical group. They will steal your money if you change your mind! Instead of…read morerefunding the money paid for a surgery that was canceled, they took it out of our account again. They do not even know how to do a refund. Do you want to trust them with your eyes? I think not. We've had to shut that card off, report to the bank that it was fraudulent, and now they owe us double the money back. (over $1100) Plus, once we took our care to Triad we heard more horror stories of patients moving care and having to fight to get any money refunded that was prepaid! Save yourself the nightmare we are experiencing.

They've been taking care of my son for keratoconus. I've been thoroughly impressed by their…read morethorough exams and concern.

Dr. Economou has a very professional staff. I left a message late Monday…read morefor a new patient appointment. Their automated text message service responded immediately to my voice message. One of the office managers contacted me Wednesday and we had an approval for an appointment Thursday morning at 10am. It's very apparent that they place customer service at the top of their list. Dr. Economou was professional, thoughtful and gave my wife a thorough his eye exam. A prescription for my wife's eye drops was immediately sent to our pharmacy. I can't remember when either of us have had a better experience with a Doctor. They obviously care about their patients and are ready to take care of their needs at any time. Glaucoma needs to be monitored every year. I wish we could give them 10 stars!

I felt like the care was good. The scheduling went well smooth. Set up my surgery easy and haven't…read morehad it yet. Will update this information after surgery. I like Dr Dyer

i'm seeing dr kelli dyer for cataract surgeries. before my first surgery i told her office i'm…read moreallergic to versed and it causes adverse reactions. hearing this i was reassured we would figure it out. the procedure itself was uncomfortable. i was given versed, restrained by my arms, and told if i fidgeted i could lose my eye. after this i took concerns to office management. the official response to this is restraints are illegal and it didn't happen. that meds can cause some patients to experience memory fog. i got gaslit! the manager has helped much. first, she got the worst offending doctor barred from my second procedure. and i switched to general anesthesia. the entire staff takes turns laughing about how rude doctor x was being so funny, as they laugh. i got sexualized while being fitted for the intubation mask. my documented concerns about meds gets ridiculed and someone says if i have bad reactions i just need a better immune system. i'm not a jerk. i've been smiles and good feedback my side of the patient/doc contract. don't go here because no matter how well you self advocate the extremes like me are happening and in dr dyers case she blames the victim. the full transcript has more unprofessional conduct both relating to me and just staff goofing off at work. word limits are hard. (21:42) That's it. (21:43) Anyway. (21:44) I know you're, like... (21:46) I'm going to be a little bit shy. (21:48) Yeah. (21:50) You're not even that sexy, man. (21:51) You don't have to... (21:53) That's it. (21:53) You like that. this is the commentary for me while being fitted with an intubation mask (LMA)he asked if i liked that?~!! just add 30 minutes to these stamps. sorry about that. it's a limitation with ai transcriptions (14:18) Well, that was a much better experience (14:20) for everybody involved. (14:22) For everybody involved! (14:29) Oh, my gosh. (14:32) Just, like, the whole time. (14:34) This isn't working. (14:35) This isn't working. (14:36) This is shocking. (14:38) Well, it's because she doesn't want it. (14:41) Yeah, I would imagine. (14:42) That's probably why you didn't really... (14:45) Well, I mean, I wouldn't call it set up that it wasn't. (14:47) Like, even the first time I saw him in the office, (14:49) he was like, (14:50) Rich, that doesn't work for me. (14:51) And I was like, (14:52) okay. (14:54) Alright, we'll figure this out. (15:00) Yep. (15:01) So, he'll just have to get a recovery system. ^instead of finding the right meds for me (15:03) Yeah. (15:05) Usually, he takes back the irons when they're not... (15:07) Usually, yeah. (15:08) Yeah. (15:09) When they're not in shock. (15:15) Unless you have a patch. (15:26) Yeah, I gave him, like... (15:28) I had to give him a bunch of propofol (15:30) before he might even go off to sleep. (15:33) I was like, (15:35) holy moly. (15:37) We gave him, like, a good dose. (15:38) What I thought was a good dose. (15:39) And his eyes were still, like... (15:41) He was still, like, fighting it. (15:45) Yeah. (15:46) You could imagine (15:47) all of a sudden, (15:48) all of a sudden, (15:49) all of a sudden... (15:49) Yeah, you'd have to give him, like, (15:51) probably a triple the dose, (15:52) which they did not last time. (15:54) So... (15:54) No! (15:55) And... (15:56) Well, I'm telling you, (15:56) they have to, because... (15:59) I know. (16:01) He was never tuned. (16:03) Oh, I'm telling you, you're right. (16:04) You're getting what you're getting. (16:06) That's exactly right. (16:07) He was just so funny. ^they love the anesthesiologist i'd gotten banned from my procedure (16:09) What did he say? (16:09) He was just... (16:10) I mean, he was rolling his eyes, (16:12) and I honestly don't even remember (16:14) those triple doses. (16:17) Yeah. (16:17) That was so funny. (16:18) I can imagine that. (16:21) He's like, (16:21) I didn't go through (16:22) half the time after this (16:26) to get... (16:27) Is he... (16:28) Is he... (16:29) We've got a load on track, (16:31) and they work, like, you know... (16:32) Yeah. (16:33) 30 hours or whatever. (16:34) All right. (16:35) Let's turn back around. (16:36) Oh, no. (16:37) Or no, just stay like this? (16:38) You can just take him. (16:40) Oh, right. (16:40) He's fine. (16:42) Yeah, yeah. (16:44) You can call out.

Dr Allison left chicken bones in the waiting area which was disgusting. His entire office seemed…read moreout of control. Nurses didn't quite know what they were doing, dr. Allison was very pushy with the nurses. He didn't seem like he wanted to talk about anything and was very quick disregard and ignore what you're telling him. He only spent a total of 5 minutes talking to me which was ridiculous. He also is very obese and doesn't keep himself very well which leads me to believe that he is lazy and isn't very particular. When it comes to LASIK eye surgery you want somebody that's going to be really particular. My first impression of him was reinforced by the chicken bones and the nurses cleaning up after him and apologizing for him. He was playing naked and afraid in the waiting room which offended a lot of people. The whole visit was just weird. If you are thinking about getting LASIK surgery you should go to doctor Langley. Dan Langley. I would completely and totally avoid Dr Allison.

The office called me for a followup appointment with Dr. Swindell, then the office called again and…read morerescheduled me for an appointment one week later. For that appointment I showed early at presumably building A and gave them all my information. I was then redirected to building B where I had to again give them all of my information and have my picture taken. I then waited for over one hour in the building B lobby and was never called back. At that point I gave up and walked back to building A to talk with the office manager. The office manager wait added another ten or so minutes. Finally I was able to politely talk to the office manager. She mentioned that the previous office manager left last year. More importantly she said that they have had to reduce appointments by one half due to starting a new computer system from scratch. Dr. Langley proved to be a skilled surgeon for my cataracts. His office computer system, currently, is not ready for prime time. My only regret was I made a wrong choice by letting him to inject the recovery medicine into the first eye which caused a black wavy curtain to appear in that eye for some time. I should have selected drops for after the surgeries and did so for my second eye.

Eye care for dry eyes- All the people at the center are friendly and express genuine concern for…read moreyou. Office works with schedule and explains billing and works with you when you have problems.

Very thorough and good business manner I've been considering to this office for over ten yearsread more

Great staff and high quality of care. Very busy office so patience pays off. Easy free parking in…read morethe hospitals parking garage.

I can't even begin to express anxiety. I have going to eye doctors, but the technician Lisa made my…read moreexperience wonderful and I can't think enough and can't recommend this place to anyone. Thank you everyone wonderful experience and thanks again Lisa for all of the information and your immaculate aura that just kept me calm.