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    James A Charles, MD FAAN

    2.3 (9 reviews)
    Closed 9:00 am - 4:00 pm

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    4 months ago

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    7 years ago

    Do not use for workmans comp doctor bc once they cut him off he cuts you off quite rudely.

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    Neurology Partners Of Hudson County

    Neurology Partners Of Hudson County

    2.2(11 reviews)
    0.7 mi

    ASHISH KAPOOR- This is an extremely difficult review for me to write because this doctor was not…read morejust a neurologist to me -- I considered them someone I trusted and thought genuinely cared. Over two years ago, when my mother first started showing concerning neurological symptoms and was still functioning relatively well, I reached out multiple times asking for help, guidance, or even just direction on what to do next. I made it clear that if insurance was an issue, I was fully willing to pay out of pocket. I tried more than once because I was genuinely scared for my mother and desperate to get her help early. Unfortunately, I felt completely ignored and unsupported during one of the most important times of our lives. Today, my mother's condition is devastating. She now suffers from Parkinson's and severe cognitive decline, and has deteriorated to the point where she can barely walk. Watching someone you love decline like this is heartbreaking, especially when you feel there may have been opportunities to intervene, guide, or at least try to help earlier. I understand no doctor can guarantee outcomes, but responsiveness, compassion, and taking concerns seriously matter -- especially in neurology, where time can be critical. My experience left me deeply disappointed and feeling abandoned when we needed help most. Based on my personal experience, I cannot recommend this doctor to families navigating serious neurological concerns.

    I had a very unprofessional experience with Dr. Ashish Kapoor. When I asked about results from a…read morefollow-up exam he sent me for in 2025, he insisted it never happened and dismissed me with an attitude. After speaking to me condescendingly about his notes, he later realized he was wrong and that the exam did occur. When I asked him to explain the results, he became defensive and told me I could step out if I wanted to "argue." I was simply asking my doctor to explain my medical information. Appointments also involve waiting over an hour, only to receive a rushed visit and a prescription with little concern for whether the medication is effective. I would not recommend this doctor to anyone looking for respectful or attentive care.

    Jersey City Medical Center - Group of doctors photographed in the hospital.

    Jersey City Medical Center

    2.1(132 reviews)
    4.2 mi

    My experience at Jersey City Medical Center (part of RWJBarnabas Health) raises serious concerns…read moreabout patient treatment and billing practices. I presented to the ER on July 21-22, 2025 with a stable neck lesion. After labs and imaging, I repeatedly asked to be discharged. Instead, I was told I had to stay overnight because ENT surgery was supposedly planned for the next morning. When I questioned this multiple times, I was told I could not leave and that "police officer at the door won't let me out". Despite being kept overnight, I received no active care. From roughly 7:00 PM to 6:00 AM, I was left unattended in an ER bay -- no bed, no blanket, no food or water, and no documented monitoring. The next morning, the ENT stated surgery would be scheduled over a month later, confirming there was no emergency and no medical reason for the overnight "observation." Nevertheless, JCMC billed high-acuity ER and hospital observation charges for this stay. Later, an ENT follow-up visit billed a diagnostic nasal endoscopy that was never performed; that charge was removed only after I challenged the documentation in writing. I submitted detailed complaints to JCMC Patient Advocacy and Billing in August 2025, including a code-by-code dispute. In September, JCMC responded with a generic letter stating that all services were appropriate and closed the case without addressing the lack of care or contradictory medical evidence. Since then, leadership has stated they are "reviewing" disputed CPT codes for weeks, while billing timelines continue to run. Subsequent MRI imaging and independent ENT opinions confirmed there was no abscess or emergent condition. Because of how this matter has been handled, my case is now under review by the New Jersey Board of Medical Examiners, New Jersey Consumer Affairs, and the New Jersey Department of Health, and will be escalated further, including to the New Jersey Attorney General and the courts if necessary, to ensure accountability and restore fairness. Patients deserve transparency, informed consent, and appropriate care -- not coercion, unsupported billing, and prolonged delays. I strongly encourage patients to choose other medical facilities than JCMC, carefully review observation status, documentation, and charges, and to advocate for themselves.

    AVOID THE J.C. MEDICAL CENTER PSYCH SERVICES. In the last year, I have had the following problems…read morewith this place: 1.The office responsible for advising patients as to which insurance plans they take for OUTPATIENT psychiatry and therapy told me the medical center was contracted with the Amerihealth plan that I looked at during open enrollment. So I chose the Amerihealth plan, and when the new year started I get informed by other staff that they do not accept Amerihealth insurance for outpatient services. 2. I had to go to the E.R. because of Suboxone withdrawal symptoms like diarrhea and other problems. They did not follow the correct protocol for learning about how much Suboxone I had been prescribed and the last time I picked up the medication. 3. The psych ward is the most depressing one I've ever seen--and I've been in quite a few. There are no windows, no color--it's drab with overhead white flourescent lighting. What is wrong with these people? Don't they know environment can affect people's moods?

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    Jersey City Medical Center - Female physician providing a check up.

    Female physician providing a check up.

    Jersey City Medical Center - 12+ hour urine and blood samples next to my food

    12+ hour urine and blood samples next to my food

    Jersey City Medical Center

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    James A Charles, MD FAAN - neurologist - Updated July 2026

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