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    James Bentley Treatment Program

    5.0 (1 review)
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    11 months ago

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    Balance Behavioral Health

    Balance Behavioral Health

    3.0
    (4 reviews)
    1.6 mi

    Ms Maggie Chubb the only one that understands cross dressing. And she only one that allows me to…read more She helped me to accept my desire to wearing a dress. And my anxiety and fear and embarrassment and shame being in a dress. I am happier to live as a woman now. More calm and relaxed. And I am more comfortable now. I am able to go to a salon ask for a woman hair cut Before I not able to. Also I am able to carry a handbag I never expected to make this much progress she encouraged and support me to be a woman full time. No one else did. I asked her please call me ms she smiled at me never did. Only complaint. I love her she best. She always told me I looked better in a dress as a woman. She complimented me. Her staff I enjoyed the way they talked to me and complimented me. Staff always call me ma'am. I asked to be called ms. I like ms better than ma'am. Wished I can find some one like ms Maggie and her staff. She has best staff ever

    This clinic apparently only takes patients on a "case by case" basis. My partner called and…read moreexpressed to the receptionist that she needed help with almost half of the problems on the list of issues this clinic has listed on their website, and felt that she wasn't getting adequate care from her current provider. Of course, my partner took about a week to mentally prepare for this conversation and didn't feel comfortable expressing all of her issues to the receptionist. The next day she received a phone call saying that she didn't qualify for care at this clinic, even though her insurance was accepted and according to the website, she is a perfect candidate for their care. I called the office the next day on her behalf to see what sorts of issues "qualify" for their care, and the receptionist plainly told me that the doctors make the decision based on the single phone call with the receptionist, and that she couldn't tell me what would qualify a person. I asked if my partner could call back and explain herself a little better so that perhaps she could qualify, and the receptionist said no, she would just have to find somewhere else. We were both very excited at the prospect of a clinic that took our insurance that was an accessible distance from our home, but it turned out to be a waste of time and a crock of bullshit. TLDR: Don't get your hopes up about calling this place, they screen from one call with a receptionist and won't accept people who are explicitly asking for help with issues listed on their website, so I'm not sure who they help. We are very disappointed don't want other people who are already struggling with their own mental health to have to go through more trouble, so we will be posting this review on all platforms to let people know. Would give 0 stars if we could.

    James Bentley Treatment Program - c_and_mh - Updated June 2026

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