Going to the dentist is usually a huge pain, especially when you have military dental insurance…read more After nearly 10 years moving all around the country I have seen my fair share of dentists. I found Dr. Gioiello on my dental insurance site and then looked him up on Yelp. I would like to thank those who Yelped before me, because this guy and his staff are GREAT!! I felt very well taken care of. He and his hygienist were kind and listened to me. The first thing he said to me was "Tell me about your teeth". He is a caring dentist. I would highly recommend him and his staff.

Changed dentist on Monday, received a call next day to see this dentist re bad tooth and to change…read moredentist. What a difference to where I had been going. Everything so must friendlier and understanding..so happy I found this dentist thru Yelp on line. Thanks

Office is so clean and peaceful, the dentist there are amazing listen to their patients well and do…read morethe job fast and correctly.

I have been going to Taylorsville Family Dental for yesrs and Dr Bryan and Dr White are…read moreoutstanding. I just had major dental surgery (4 hours) and Dr Bryan made me feel so comfortable and would constantly check to ensure I was doing ok. I felt absolutely no pain during the procedure or after. I appreciated the fact he took the time to call and check on me that night.

This the absolute worst dental service in Ohio. They sure want their money even though my tooth…read morewhich needed a root canal was decaying and I was in great pain. I did not want any medications just a root canal which they would not provide. Obviously, they do not know what they were doing. I paid my bill and left. Very rude front office workers as well. Please do not take your children there because they will scare them without remorse. I went to Miami County Dental Clinic who charged less than 1/3 of their price and were much more professional and polite. They even like children . Thanks for reading. Sincerely, Former Regretful Patient of Excellence in Dentistry

I had been a patient of Excellence for 6 years and my insurance changed in 2022, so I couldn't go…read morethere for a few years. I spent in excess of $10k on dental work in that time, and mostly saw Dr. Jones. I had a dental "emergency" this morning, and since I had been established with them and they repaired the now split tooth last, I called and they could get me in that day! I told the scheduler my dental insurance, and she asked me to call back with the member ID, but did state that if I couldn't get it, that they could look it up with my SSN. I called back a short time later with my insurance info, and no issues were brought up. I even paid a small bill I had from the past (that I didn't remember) as well as the cost of the appointment and xray (for a total of over $200) just to get this appointment. So I get to the treatment planning part, I'm told I need a crown by the dentist. "Finance" comes in and says it will be $2k for a crown and core because Excellence no longer takes my insurance... She offered for me to pay the total out of pocket, and then my dental insurance "may" reimburse me, as Excellence is "out of network" for them. They knew my insurance at 8:47 am, still had me come in and then let me get through my whole appointment without telling me my insurance would cover nothing. Then, Ms. "Finance" had the nerve to smirk and smile multiple times with no empathy when I explained that I could not afford that much out of pocket, and I was at a loss as I have a partially half-broken front tooth, that is still partially attached, and was afraid to eat for fear of losing the whole tooth. Long story short, the dentists' and other staff seem like good people and do decent work, but there is nothing they do that another, kinder office couldn't. This is NOT the dentist practice for you if you don't have large amounts of expendable cash on hand AND want to not be treated like "the poor".

I have a partial plate that needs adjusting. I have a second plate with a retaining wire that rubs…read moreagainst the thin part of gum surrounding the root of a neighboring tooth. In the past, the wire has rubbed the gum raw and bloody, so I can't wear it more than an hour or so without pain. I cancelled an appointment today because someone from the office said the doctor wouldn't try to adjust the older plate; she would only see me with the newer plate. I'm not sure if the doctor doesn't like male patients, doesn't like senior citizens, or just doesn't like me. She has never once called me by name, didn't bother to introduce herself on my first visit, often speaks dismissively to me, and inspires little confidence in me that she cares about my discomfort. I wasn't surprised, then, by the phone call. At 76, I'm no stranger to being treated as someone foolish and unintelligent. However, even if I am completely wrong, I'm still stuck with a partial plate that doesn't fit correctly and one that causes sharp pain.

Cleaning, check-up care & quality were excellent. When it got to the checkout experience, I…read moreencountered rudeness that I never have before. Not everyone understands the technology of your appt reminders.

It has been a few years (pre-covid) since I was in. I had a lot of buildup. They were able to get…read moreme into treatment in a timely manner. They accept my insurance. The staff were friendly. It took a long time, but the staff were kind and courteous during the teeth-cleaning and health evaluation process. They treated me well, and I felt my dignity was respected. We were able to set up a care plan for me, and I look forward to getting my kiddos the care they should be having there. They are faith-friendly, and have a very nice care experience.

Dr. Castle is the best dentist in Ohio. She has won several dental awards and has all the latest…read moreand greatest dental technology. I drive up from Beavercreek to see her and she is hands down better than any dentist in the Dayton area and well worth the extra 15 minute drive. I recommend her to anyone that ask for a dentist. I called yesterday for a dental emergency and and she got me in immediately. 30 minutes later no tooth pain and feeling good. She saved our family vacation!! The office is the most beautiful medical building I've ever been in. The equipment is all brand new with 3D imaging. Beautiful chairs and very relaxing office atmosphere. I'm usually very anxious going to the dentist but this office completely puts you at ease and they offer noise canceling headphones along with several other things to help keep you feeling relaxed! Thank you Dr. Castle and amazing staff for caring so much about your patients!!

I was in the office this morning. The staff went out of their way to make me feel comfortable…read more Cidnie was so kind. Dr. Taylor answered all my questions and was very helpful and kind. (sorry for all the questions Dr. Taylor). I forgot the names of the other two ladies in interacted with. Emily at check in and check out was so patient. I highly recommend this office. Thank you Dr Taylor and staff. You are all awesome Trish (Tricia B)

I've been coming for several months and it's always one thing after another. I initially chose here…read morebecause everyone was welcoming, friendly, and even helped me through a medical situation that occurred during one of my appointments. Staff has changed and now nothing goes as planned. The first couple of reschedules were due to equipment being inoperable (understandable, and uncontrollable) however, since then there has been 4 different occasions where either our appointments were "not on the schedule" or the office failed to called us to reschedule due to people being out/sick. We've showed patience and grace but how many times will these things happen before things are changed?

We've been with Dr. Mike for nearly 30 years. He does a great job and is very professional…read more Hygienists are friendly and thorough. Front office staff have always been friendly; greet you when you come in and very efficient.

Absolutely love this Dentist. Started going there after multiple friends said to. Through the…read moreyears there has been a change in some of the front end staffing. She left nasty message during quarantine because one of my little one's missed a cleaning appt. (I assumed was canceled since the dentist was only supposed to be open for emergencies) And NOW she sent me a letter that my family is NO LONGER WELCOME.... over $19.00. You read that right..... $19.00. When I showed our friends who also use this dentist , they were appalled. One of them even showed me a bill where he owes over $300.00 and has for almost 9 months. I dearly love our dentist and especially our dental hygienists, but seems their spiteful front end manager picks and chooses who she LIKES verses patient care.

What a terrible place! Before I even made the appointment, I clearly said that I needed a tooth…read moreextracted. They never told me they didn't have a dentist who could perform extractions. I came in, they examined me, took X-rays, the dentist looked in my mouth, and only after all that they told me they couldn't remove the tooth. What the hell? I was in severe pain, and then a few days later they called me and said there was a dentist in Columbus who could do the extraction. Seriously?!Now they're sending me a $134 bill just for looking in my mouth? I wasted my time and my money while I was in terrible pain.

I do not recommend this dentist or his office. Their billing practices are (borderline) unethical,…read moreand the last time I was there I was denied the right to make my own decisions about what procedures would be performed on me. I don't understand how this place still has a license to operate...