He's lucky we didn't sue!! Worst dental experience ever!…read moreHis whole office lacks communication amongst themselves and their patient.

This is the best dental office ever! Dr. Argo and Tina are so amazing and always make my experience…read morefun, which is hard to do since no one likes going to the dentist lol. Everyone I've ever met here are always so nice and welcoming

Dr. Payne is one of the nicest dentists & he knows exactly what's he's doing…read more The whole staff is just as pleasant as Dr. Payne

Excellent service and professional staff I'm always pleased with my results. I like my early…read moreappointments.

Dr. Michael Shirley has been my dentist for over 20 years, and I couldn't ask for better care. He…read moreis incredibly patient, gentle, and always makes me feel comfortable during every visit. He takes the time to explain everything clearly and truly cares about his patients' well-being. His professionalism and experience really show in the quality of his work. I highly recommend Dr. Shirley to anyone looking for a knowledgeable, compassionate, and trustworthy dentist!

I had the pleasure of meeting Dr. Shirley and his staff with my dentist appointment! They were all…read moreso friendly and dedicated!! Dr. Shirley makes your appointment so enjoyable which overcomes any of those dental fears you might have!! If you need a dentist....go see him!!

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

Out of all the dentists I've visited in my life, Dr. Barclay and his staff are the nicest and most…read moreprofessional. The office staff are always nice and eager to help with scheduling appointments or making payments for work done.

Fine as a dental practice. Office hours are NOT customer friendly (8 - 5 Monday to Thursday).read more

Lance Ashlock is the best dentist in Memphis - period! Caring, patient, friendly and ensures that…read moreno matter what treatment you need for dental care that it is done perfectly! Reasonable price as well.

Been going here for years and they always take good care of me and my family, very professional,…read morerespectful, well organized, and above all, kind. Thank you for everything you do for our community!

3 years ago, after not eating for a week due to a tooth ache, my roommate recommended I see her…read moredentist who she loved. 1 root canal, gum surgery, 2 teeth pulls, and 7 crowns later I couldn't love my smile more! The entire staff makes an effort to get to know you and keep up a relationship with their patients. They have convenient text options. They work with you to find the solutions you can afford. And they don't laugh when you're a grown up who's still terrified of the dentist. Instead, they work with you patiently and kindly until one day you can say that you don't mind going to the dentist at all! I recommended them to anyone who will listen!

My entire family, husband and three kids, have been patients here for 10+ years. We love the staff…read moreand the dentists. The office staff is friendly, helpful and great to work with. One thing I really appreciate is the staff stays up to date in the dental field. You can tell the equipment is well maintained and is always very clean. Laurie is a great hygienist. I really don't like going to the dentist, but I truly enjoy my twice a year "visits" with Laurie as I know she cares about my dental heath and makes the experience as good as possible. My boys love the staff and my 8 year old actually asks when it's time to go back to the dentist. I highly recommend Dr. Edwards for your family.

When it comes right down to it, you don't really spend as much time with the dentist as you do with…read morethe hygienist. The strength of Dr. Edwards practice is his friendly, comforting, and highly skilled staff. Dr. Edwards is a great dentist. He has an east Memphis location, but his Midtown office is right in my neighborhood. I have found that most folks remain loyal to their dentists if they have a good experience. I have had nothing but good experiences with Dr. Edwards, and I highly recommend him if you are looking for a dentist.

Dr. Edwards is amazing at what he does and on top of that he is so nice and down to Earth. I will…read morego to him as long as he is in the business. He has the best staff and a very comfortable and stylish office. All the stars!