I stayed as a rehab patient in 2002, 2011 & 2016 and found the staff kind, caring, attentive,…read morehelpful and the rehab therapists amazing! Nothing is perfect but when I was admitted a doctor took my vitals, reviewed my history thoroughly with an R.N. also taking notes. The R.N. explained the procedures, introduced me to my main caregiver. They did check on me many times each day & before I turned in for the night. Yes, they have rules about bringing in your own meds but the chances of getting double doses or over dose would be extremely high if not. When I had both knees replaced in 2011, I picked my meals & they were brought to my room since I was on the rehab machines so often. But I could also go to the lunch room or dining room if I wished. If I didn't like what they had on the menu I could order something else. In 2016 I came back due to another hip replacement since I live alone with the bedrooms on the 2nd floor. Did not find anything different in the care. Eileen Toy

Hostile nursing staff. The social worker is extremely rude and disrespectful. The building is nice,…read morebut the staff is not welcoming.

Delmar Creve Coeur has been sold and transitioned to a to the new company…read morecompany.I believe Delmar sold it because it an old building. They are very short staffed and have to rely on people to come in from agencys.Several times my family member got skipped over for meals ,didnt take them to the dining room or bring food tho the room. Food is sub par at best. There are days where it looks decent but most days its pathetic. This may be petty but I think everyone deserves the little things like butter for a roll or sugar for cereal.But again they are short handed. My family member is there now and we are looking for a new place

Smells of urine when you walk in the door. I wouldn't let my dog sleep there. It's nothing but a…read moreparking place for people who were kicked out of the hospital. Double rooms with one patient sleeping N-S and the other E-W. with a thin sheet between them. Some patients have been there over a year. I spent three hours there and left because of the poor conditions.

My brother has been there for 2 months care is subpar and patients are not attended properlyread more

They are very unprofessional at this facility they ignore the patients and the don't give patients…read moretheir meds when they are supposed to Also they are doing something illegal with the narcotic meds because patients the need them never receive the the Charge Nurse Arianna is a big liar and so are the rest of the staff all they do is play on phones all day

For my blessing! We went there for the delivery of our…read moregranddaughter. My daughter chose this hospital. Dr. Joshua, nurse Justice and both Anesthesiologist were amazing, informative, patient and supportive. A few of her other visits have not been so good. We thank them. Appreciate them. Give 5 stars but the first night did not involve them and for that reason I must give a 4 star rating.

I really enjoy Mercy Hospital. It is my hospital of choice should i need medical treatment. Their…read morenurses, doctors and support staff are always friendly. The hospital is well maintained and always clean. They have a large parking lot and well lit parking garage. I took away one star as I feel that during this visit to my primary care doctor, my feelings and concerns were dismissed.

Fantastic place. A group of individuals who are really investing in the betterment of others.read more

My good friend sought help at MIA and she was very pleased with the service she was provided. They…read morehave wonderful doctors and therapists who are understanding and dedicated to your recovery. The clinic overall makes you very comfortable, looked after, and welcomed.

My sister is there now, very happy with the staff and the facility! The farm animals are such a…read morebonus as well as the menu selections. Huge difference between most of the others I visited and the places my sister has been prior to NHC .

Quickly run the other way...I was a patient, I am 75 on oxygen, stayed there for 3 weeks for…read morePhysical Therapy for a broken leg with a rod in it. I know not of one positive thing, I can share. Nursing staff is lazy and rude. A nurses aid abused me daily. My family reported this. We were assured by the Head of Nursing & the Supervisor they were so sorry, she would be moved to another floor. One week later she was back in my room. It could take 3 hrs. to get something for pain. Cleaning was not a top priority. The food smells disgusting, looks disgusting and taste disgusting. I left early so sick I went to the ER. Nurses at NHC kept telling me there was nothing wrong with me. Yet when I would walk 12 steps my oxygen dropped to 71. Oxygen should never drop lower than 88. In the ER doctors would each ask where have you been. NHC of course. NHC is infested with numerous bacteria. I acquired 5 of them, Pneumonia, Corona Virus, MRSA, Rhino Virus & Para Influenza. I ended up in hospital for 9 days on intense antibiotics. Since I had this break in Physical Therapy insurance refused covering anymore. Even though I still had days left to use. Within an hour it changed to I was going home. I have stairs into the house that I have not been instructed to accomplish. Please don't do this to your family member.

If you love your mother or father you won't leave them here…read more Pathetic excuse for care givers. It makes me sick that my loved one spent even a week here. Don't do it Careless and abusive

**BEWARE** DO NOT send your loved one to this place and…read moredon't let the fancy commercials fool you. My father passed away there and let me tell you I do not even know where to start with how carless and abusive these people are. Let's start with Carrie the director (where are you at with the investigation on my dad when one of the nurses ended up yanking the catheter out of him (SP CATH) and ended up in the hospital, we asked several times what happened and nothing, you blew us off and made excuses. Turnover rate is outstanding, never know who is taking care of your loved ones. Whey even have a nurse call light if no one shows up. ( how do i know ? bc i pulled the call light several times and no one comes) you have to walk out to the nurse's station and ask them to help... and with an attitude someone might show up. This story is unfortunate and a small piece of what my father experienced.