Receptionist is one hundred percent RUDE and obnoxious! Never got to actually go back to see the…read moredoctor because this nasty receptionist insisted that my insurance was not active. Wrong! But she didn't even try to help me. I waited well over a month for this appointment just to be treated like garbage and turned away! I DO NOT recommend going there unless you like to be treated poorly. This person should not work in customer service!

Called this location as a new patient. Whoever answers the phone has the absolute worst attitude…read moreand phone etiquette that I have encountered in a very long time! She is extremely rude and very unpleasant to say the least. Then said person calls me the day before my long awaited appointment to inform me the doctor will not be in and was very nasty about getting me in. When I finally get to my appointment today the same RUDE woman throws a clipboard in my face and says "here! fill this out and bring it back!" No welcome to Bloomberg or hi how are you, just a smug I NEED YOUR INSURANCE AND ID! After filling out my paperwork she tells me that my insurance is no good and that's that! No explanation. RUDE NASTY!!! Needless to say I walked out! If you want to be treated like dirt then Bloomberg in Warren is for you. I will be taking my business elsewhere! Btw my insurance is fine she's just a nasty miserable person with a bad attitude!

I had an appointment 03/05/24 this appointment was made after my original appointment was cancelled…read moreby their office. So I get another appt. that is a month later than originally scheduled. I waited over an hour for my 2:30 appt. and WALKED OUT at 3:30 because THEY DO NOT CARE about wasting their patients time

Dr. Chad is wonderful. The office and vision center is not. I went for an eye exam for the first…read moretime last year. Dr. Chad was super friendly and a great doctor. It ended there. I ordered a pair of prescription glasses and a pair of sunglasses. The glasses are great, but I cannot see with the sunglasses. I paid over $200 for them, have been back twice and nothing is fixed, so I can't wear. Wasted money for sure. Because I need prescription sunglasses, I called a month after my visit, when I realized they weren't going to make things right, to get my prescription to order a pair on-line. They sent my prescription, but not the PD. When I called for my PD, I was told it would be $25 for the PD. LOL...LOL...LOL. Fast forward to today, I was going to give them another chance since I loved the doctor and just get my glasses elsewhere. Well...they cancelled my appointment and instead of calling me, sent me 2 texts, that I didn't receive. How about pick up the phone? I have asked to speak with the doctor or have the doctor call me back 4 times and nothing. This office does not care about patients. This office is going to break this doctor.

I just picked up my first pair of bifocal glasses today! I've been trusting Dr. Chad with my eyes…read morefor several years, and I adore the staff. I truly appreciate his expertise and the willingness of everyone to help when I have questions or concerns.

Everyone was courtesy. Had a great selection of frames to choose. Store laid-out thoughtfully…read more Went through the process without a hiccup. Appointment time was respected. No complaints.

Had my eye exam and ordered glasses and sunglasses and received prescription for contacts…read more When the glasses came in I had to return both pairs instant headache. I decided to take the prescription else where, ordered glasses and had to return them. Whet back to my old glasses until I can get things sorted out. Not really thinking about it I ordered contacts because I was running out. Yep the one eye is way off. In comparison to my last prescription it's a huge leap and I couldn't read anything with it in my eye. Thinking it could have been possibly a typo I called to see if it could be double checked, had to leave a message. Nearly a week went by I called again and got someone that didn't normally work in that office and she would take a message that the Dr was only in one day a week?? Whatever, I waited for that day to come and go and still no return call. Today is 3 weeks. DO NOT GO TO THIS Dr. The employees out front that actually work for Lens Crafters were awesome. The Dr. Is a separate business within Lens Crafters.

I love Lee Eye Center and Dr. Ward is the best. she takes her time with you and has the best…read moredemeanor. She is wonderful all around and really cares about her patients and their vision needs. A helpful tip would to call and make sure they accept your insurance first. Thanks to Dr. Ward for helping me transition to a bi-focal and to see more clearly and get less headaches.